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Hotel New Otani Osaka

City hotel

Get a close-up view of the symbolic Osaka Castle at this urban resort!

4.5
Excellent
275 reviews from verified guests

Excellent access to Kansai sightseeing spots while looking at the green Osaka Castle Park up close! It is about a 3-minute walk from Osaka Castle Park Station or Osaka Business Park Station.

Property facilities
  • Lounge
  • Bar
  • Wedding hall
  • Meeting room
  • Body care
  • Facial care
4 min walk from Osakajokoen Station
1 min drive from Osaka Business Park Station
3 min drive from Osakajokitazume Station
3 min drive from Kyobashi Station (Osaka)
26 min drive from Osaka International Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.5
Excellent
275 reviews from verified guests
Location4.6
Facilities & Amenities4.2
Service & Staff4.6
Comfort & Cleanliness4.4
Bath3.9
Meal4.4
Sort by
Most recent
Review score
All ratings
  1. 大ちゃん's mama
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 29/3/2023

    3月下旬に5歳の息子と私(母)の二人旅で2泊しました。さすがのサービスで、まったく不満無しです。朝食付きにしましたが、美味しくいただきました。 目の前にある大阪城公園の桜が満開で、遊覧船の乗り場がすぐ近くにあり3日間の滞在中2回も乗ってしまいました。とても良い時期に旅することができて、素敵な時間となりました。今度は主人や長男も連れて、また来たいです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
  2. みにむっく
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 28/3/2023

    お部屋からの眺めが最高でした。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
  3. みにむっく
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 28/3/2023

    お部屋からの眺めが素敵でした。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
  4. モモ935
    |
    JapanJapan
    |Age: 50s
    |
    Couple
    5
    Posted: 28/3/2023

    LIVEのため近くなのでとても便利です! 大阪城もとても綺麗でよかったです! またLIVEの時は宿泊します!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    このたびはホテルニューオータニ大阪にご宿泊賜り、厚く御礼申し上げます。 ホテルアクセスや大阪城の景観をお喜び頂きまして、誠にありがとうございます。また是非とも機会をおつくり頂き、お越しになられますようお待ち申し上げております。

    Posted: 29/3/2023
  5. 虎614
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    4
    Posted: 26/3/2023

    昨年5月に宿泊したときは朝食ブッフェは和食か洋食かの選択制だったが元の姿に戻っていた。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    このたびはホテルニューオータニ大阪にご宿泊賜り、厚く御礼申し上げます。 さて、ご朝食ブッフェにおきましては、昨年7月より再開いたしました。和食または洋食のセットメニューもご用意賜れますので、その際には係までお申し付けくださいませ。 これからもおもてなしの心を大切に、サービスの向上に努めて参りますので、引き続きのご愛顧を賜りますよう、お願い申し上げます。

    Posted: 27/3/2023
  6. 1 - 5 of 275 reviews

Property information

City hotel

Excellent access to Kansai sightseeing spots while looking at the green Osaka Castle Park up close! It is about a 3-minute walk from Osaka Castle Park Station or Osaka Business Park Station.

Address
Japan, 540-8578, 1-4-1 Shiromi, Chuo-ku, Osaka-shi, Osaka
Check-in time
14:00 - 0:00
Check-out time
12:00
Total number of rooms
525
Phone number
+81 6 6941 1111
Fax number
+81 6 6941 9769

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier

Meals

  • Unwell guests kept separate from dining areas
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Lounge
  • Bar
  • Wedding hall
  • Meeting room
  • Body care
  • Facial care
  • Oil massage
  • Foot massage
  • Outdoor swimming poolOutdoor swimming pool
  • Indoor swimming poolIndoor swimming pool
  • Flower shop
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Beauty salonBeauty salon
  • Banquet hall
  • Lymphatic massage

Services offered

  • Home delivery
  • Fax machine
  • Room serviceRoom service
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • City hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

In consideration of the prevention of the spread of the new coronavirus and the health and safety of our customers, we have changed the business contents and business hours of some facilities. Thank you for your understanding.

Upon arrival, we will ask you to present your credit card or take a deposit. (Excluding online card payments and Raku Pack reservations).

According to the Osaka Prefectural Ordinance, accommodation tax per person per night (7,000 yen to 14,999 yen: 100 yen, 15,000 yen and up: 200 yen, 20,000 yen and up: 300 yen) will be charged separately locally. Please be forewarned.

*Accommodation tax rate is the tax rate per person per night. *Accommodation charges for the accommodation tax refer to charges for overnight stays without meals.

*If you pay by credit card in advance, the above Osaka accommodation tax is not included in the advance payment amount. Please pay the Osaka accommodation tax at the hotel.

Recommended spots

307m from Osaka-Jo Hall

767m from Osaka Castle Museum

1,037m from Osaka Castle Nishinomaru Garden

1,155m from Mint Museum

1,310m from Sempukan Guest House for the Japanese Mint Bureau

1,475m from Osaka Museum of History

1,955m from Hanjotei Theater

1,975m from Kema Sakuranomiya Park

2,305m from Osaka Kigyoka Museum

2,532m from Osaka Museum of Oriental Ceramics

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