The Tokyo Station Hotel
Directly connected to the Marunouchi south exit of JR Tokyo Station / Behold this prestigious hotel revived together with the station building.
Fitness gym / Fitness club- Lounge
- Bar
- Five-minute walk to the station
- French restaurant
- Meeting room
Ratings and reviews
- Anonymous5Posted: 7/5/2023
- Anonymous|
Japan|Age: 50s|Solo5Posted: 30/4/20232回目の宿泊です。前回宿泊し、スタッフのホスピタリティ、クラッシックなお部屋、朝食がどれも大満足だったので、すぐに予約をいれ、楽しみにしていました。前回は、旅行支援の影響なのか日本人の小さなお子様連れのファミリー層が多かったですが、今回はインバウンド層のファミリーが多かったように思いました。富裕層なのか、小さなお子様も皆とてもお行儀が良く、総じて静か。リラックスした雰囲気に包まれて大変居心地が良かったです。次回の予約も既に確保しているので、またよろしくお願いします。
- あんドーナツ2008|Japan|Age: 60s|Family with kid(s)4Posted: 26/4/2023
ROOMサービスで和食とサラダを頼みましたが、お箸がついていなかったので、 再度、連絡しましたが、届くのに10分弱時間を要した事と、ランドリー袋が2名で宿泊したにも かかわらず、1枚しか用意されていなかったのが残念でした。 朝食は種類も豊富でとても美味しくて大満足でした。
- ことのつめ|Japan|Age: 60s|Family with kid(s)5Posted: 18/4/2023
歴史あるホテルでの滞在は、 非日常を過ごすのに最適でした。 スタッフの皆様や施設の隅々に至るまで、 おもてなしの心が行き届いており、 東京駅の駅舎内とは思えないほどの静寂が、 よりラグジュアリー感を増しているようでした。 是非また訪れたいと思いました。
- Anonymous5Posted: 4/4/2023
- …1 - 5 of 36 reviews
Highlights
Recommendations and features
Posted: 1/7/2022
Located in the historic Tokyo Station Marunouchi station building, the location is excellent. Providing quality time that is loved over time
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
- Shuttle services kept to individual or small groups
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
- Disposable guest slippers
Ventilation
- Shared spaces regularly ventilated
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- In-room check-out
- Staff mindful of guest-to-guest contact
Rooms
- Air purifier available
- Masks available
- Furnishings regularly disinfected
Meals
- In-room dining / Private dining
- Unwell guests kept separate from dining areas
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests asked to wear masks when not in their room
- Guests asked to fill out COVID inquiry during check-in
- Guests given temperature checks during check-in
Emergency response preparation
- COVID emergency response manual prepared
- Staff trained in COVID emergency response
Features and facilities
On-site facilities
- Fitness gym / Fitness club
- Lounge
- Bar
- Five-minute walk to the station
- French restaurant
- Meeting room
- Body care
- Facial care
Paid parking
Wi-Fi- Banquet hall
- Gift shop
- Chinese restaurant
- Italian restaurant
Services offered
Room service
24-hour front desk
Dry cleaning
Meal considerations (allergies)- Meal considerations (elderly)
- Home delivery
- Bellhop
- Fax machine
- Wake-up call
- Safe deposit box (front desk)
- Newspaper (multilingual)
- Concierge service
Accessibility
- Rental wheelchairs
- Wheelchair-accessible parking
- Elevator available
Property type
- City hotel
Accepted payment methods
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
- Rakuten Pay
Supported languages
- Japanese
- English
Notice from property
■A credit card or cash deposit of approximately 1.5 times the accommodation fee will be required upon arrival, and the difference will be settled upon check-out. *Excluding advance card payment
■If you are planning to hold a wedding ceremony, reception, after-party, etc., other than those held at our hotel, please let us know at the time of booking. There is information from the hotel.
(Requests to customers who have made a reservation) are posted on the facility introduction page. We kindly ask for your understanding and cooperation after confirming this before your visit.
"Questions from the hotel" are posted in the explanation of some plans, such as plans with special benefits. If you have any questions in the plan description, please answer them here. (Dinner time for plan benefits, etc.)
■Tokyo accommodation tax will be charged separately on site. If the accommodation fee is 10,000 yen or more per person per night, an accommodation tax (10,000 yen to less than 15,000 yen: 100 yen, 15,000 yen or more: 200 yen) will be charged according to the ordinance of the city. .
■If you will arrive later than the scheduled arrival time, please contact the hotel directly. If we are unable to contact you, we may cancel your reservation. note that.
■For the time being, some restaurants and shops are shortening their business hours. Please check the official website for the business details of each facility.
■If you make a reservation for a limited area plan, we may ask you to present a certificate (driver's license, My Number card, resident card, etc.) that can confirm your name and address at check-in.
■Regarding the view of "Classic" Because the JR Chuo Main Line elevated platform is adjacent, the view cannot be seen from the room. Thank you for your understanding.
■Up to 1 child under the age of 12 can share a bed with you. (Excluding extra beds. Not applicable for single use.)
Recommended spots
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1,061m from Tokyo Takarazuka Theater
1,101m from Nijubashi Bridge
1,112m from Imperial Palace East Garden
1,181m from Tokyo Stock Exchange