navigate to top page
English (United States)
HKG
HKD

Zao Onsen Zao Shiki no Hotel

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

A scenic and fashionable hotel on the shores of a quiet forested lake. Wi-Fi is available in the entire building!

Appearance image
4.6
Excellent
179 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
31 min drive from Mokichi Kinenkan-mae Station
33 min drive from Zao Station
34 min drive from Kaminoyamaonsen Station
37 min drive from Yamagata Station
52 min drive from Yamagata Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.6
Excellent
179 reviews from verified guests
Location4.3
Facilities & Amenities4.4
Service & Staff4.7
Comfort & Cleanliness4.7
Bath4.6
Meal4.6
Sort by
Most recent
Review score
All ratings
  1. ちび丸345
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 31/3/2023

    3月27日に宿泊させて頂きました。接客サービスがとても親切丁寧でよかったです。特に夕食のフロア担当の方々がとても爽やか対応でよかったです。自分達とは、別のお客様の対応を見ているだけでうれしい気持ちになりました。スタッフの皆さんありがとう。勿論、部屋もお風呂も最高でした。今回は、夫婦二人での利用でしたが、次回は、子供達夫婦を連れてお邪魔させて頂きます。ありがとうございました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. じじ62012257041211
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 16/3/2023

    やっぱり蔵王の温泉は最高!あのピリピリ感がたまりません。山形牛も旨かった!

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal4
    Reply from the property

    この度は蔵王四季のホテルにご宿泊いただきまして誠にありがとうございます。 蔵王の温泉最高!とのお言葉をいただきましてありがとうございます。 別棟にあります「離れ湯百八歩」は当館自慢の蔵王の硫黄温泉でございます。 蔵王の景色もお楽しみいただきながら、疲れを癒していただけてましたら何よりでございます。 食事も山形の味を堪能していただけるよう、山形の食材をたくさん使用しております。 蔵王温泉も四季折々とお楽しみいただけますので、またお越しいただけるのをスタッフ一同お待ち申し上げております。 ご投稿ありがとうございます。 蔵王四季のホテル 長谷部

    Posted: 27/3/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 6/3/2023

    部屋はすごく大きくて綺麗し、しかもマッサージチェア がついてある、スキー後の疲れを癒してもらいました。もちろん温泉も最高です。家族も大変喜びました。まだリピートと思います。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度は蔵王四季のホテルにご宿泊いただきまして誠にありがとうございます。 ご滞在中はごゆっくりお過ごしいただき温泉はもちろん、お部屋のマッサージチェアでも疲れを癒していただけたようで何よりでございます。 今回は素泊りでのご宿泊という事でしたので、次回お越しいただける際には是非食事付きでご予約いただき山形の味を堪能しに来てただければなと思います。 またのご利用スタッフ一同お待ち申し上げております。 ご投稿ありがとうございます。 蔵王四季のホテル 長谷部

    Posted: 27/3/2023
  4. Anonymous
    5
    Posted: 3/3/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    5
    Posted: 2/3/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 179 reviews

Property information

Ryokan
Address
Japan, 990-2301, 1272 Zao Onsen, Yamagata-shi, Yamagata
Check-in time
14:00 - 18:00
Check-out time
10:00
Total number of rooms
39
Phone number
+81 23 693 1211
Fax number
+81 23 693 1213

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Japanese-Style Hotel Award 2021 TOP47
Rakuten Travel Japanese-Style Hotel Award 2020

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Cafe
  • Parking lotParking lot
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Karaoke room
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Fax machine
  • Room serviceRoom service
  • Wake-up call
  • Rental snowboards
  • Rental skis

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

・According to our hotel's policy of wanting guests to spend their time in a quiet environment, we have decided not to allow children under elementary school age to stay at the hotel.

・Please call after arriving at Zao Onsen Bus Terminal. We will pick you up at any time.

・About 40 minutes by taxi from Yamagata Station.

・The free shuttle service from Yamagata Station to the hotel requires a reservation up to 3 days in advance. For details, please check the official website

・5 minutes walk to the slopes. Very convenient for skiing.

*Please check the official website for the cancellation policy for groups of 31 or more.

Recommended spots

537m from Zao Central Ropeway

1,208m from Zao Sky Cable

Get the app