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Yuda Onsen UBL Hotel Matsumasa

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

It brings us great joy to see our customers smile!

4.3
Excellent
160 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
11 min walk from Yudaonsen Station
7 min drive from Otoshi Station
7 min drive from Kami-Yamaguchi Station
9 min drive from Yabara Station
1 hr 7 min drive from Yamaguchi Ube Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.3
Excellent
160 reviews from verified guests
Location4.3
Facilities & Amenities3.8
Service & Staff4.2
Comfort & Cleanliness4.2
Bath4.5
Meal4.4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 23/3/2023

    夕食、朝食ともに大満足！　特にバラエティーに富んだ品数と味付け(関西風とおもってた味噌汁が赤だしで、最高！)そして、どの懐石料理も温かいままいただくことができました。　また食事係の方も親切で、お声を掛けていただきながら食事スピード等気にして頂いて、良いタイミングで完食しました。ありがとうございました。

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 19/3/2023

    家族旅行で利用しました。 スタッフの皆さんがとても感じ良く親切で、付かず離れずの距離感が心地良かったです。 部屋も充分な広さで大浴場もとても良いお湯でした。 お食事は夕食はフグをメインにしたとても美味しい料理で量もちょうど良かったです。朝食もバイキングではなくたくさんのごはんのお供があり、特にしじみのお味噌汁は美味しかったです。 家族皆大満足で次に湯田温泉に行くことがあればまたここにしようね！と話しました。 今回はありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    このたびは、ご家族とのご旅行に、ユウベルホテル松政をお選びいただきまして、誠にありがとうございます。 スタッフの対応、お部屋、温泉、お食事につきまして、たくさんのお褒めの言葉をいただき、大変光栄でございます。 ご家族の皆さんにご満足いただけましたこと、本当に嬉しく思います。 ユウベルホテル松政では、季節ごとに趣の異なるご滞在をお楽しみ頂けます。 また是非、季節を違えて、ご家族でユウベルホテル松政へお帰りくださいませ。 再びお会いできますこと、従業員一同、心よりお待ち申し上げております。 湯田温泉　ユウベルホテル松政　スタッフ一同

    Posted: 24/3/2023
  3. Anonymous
    4
    Posted: 19/3/2023
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 12/3/2023

    リーズナブルでふぐフルコースを食べられて良かったです。 仕方がないけど、温泉の塩素臭が強くてプールみたいで残念だった。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
    Reply from the property

    このたびは、ご家族とのご旅行に、ユウベルホテル松政をお選びいただきまして、誠にありがとうございます。 お食事につきましては、ご満足いただけたご様子で、大変光栄でございます。 温泉につきましては、ご満足いただけず、残念な思いとなってしまい、お詫び申し上げます。 ユウベルホテル松政では、季節ごとに趣の異なるご滞在をお楽しみ頂けます。 また是非、季節を違えて、ユウベルホテル松政へお帰りくださいませ。 再びお会いできますこと、従業員一同、心よりお待ち申し上げております。 湯田温泉　ユウベルホテル松政　スタッフ一同

    Posted: 24/3/2023
  5. ことそうママ
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 11/3/2023

    ホテルは古さを少し感じましたがお食事とお風呂が最高によかったです。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal4
    Reply from the property

    このたびは、お一人様でのご旅行に、ユウベルホテル松政をお選びいただきまして、誠にありがとうございます。 お食事、お風呂につきまして、お褒めのお言葉をいただき、大変光栄でございます。 ユウベルホテル松政では、季節ごとに趣の異なるご滞在をお楽しみ頂けます。 また是非、季節を違えて、ユウベルホテル松政へお帰りくださいませ。 再びお会いできますこと、従業員一同、心よりお待ち申し上げております。 湯田温泉　ユウベルホテル松政　スタッフ一同

    Posted: 24/3/2023
  6. …
    1 - 5 of 160 reviews

Property information

Ryokan
Address
Japan, 753-0056, 3-5-8 Yuda Onsen, Yamaguchi-shi, Yamaguchi
Check-in time
15:00 - 19:00
Check-out time
10:00
Total number of rooms
89
Phone number
+81 83 922 2000
Fax number
+81 83 923 2938

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Japanese-Style Hotel Award 2020

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Wedding hall
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Midnight snack corner
  • Parking lotParking lot
  • Banquet hall
  • Shop
  • Jet bath
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Table tennis
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Room serviceRoom service
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

[Restaurant/restaurant] All seats are non-smoking.

[If deodorizing is desired] The whole building is non-smoking. If you wish to deodorize, please fill in the remarks.

[Last start of dinner] For plans that include dinner, the final start time for dinner is 19:30.

[Cooking for lower elementary school students] Dinner is the same as adult cooking. If you wish to have children's lunch, please make a reservation for an infant (meal/futon). *For package reservations, please make a reservation with the correct age.

[Children's room rate] Child and infant rates cannot be applied when two people share one room. (Adult price will be charged.)

[Infants (2 years old and over)] Infants 2 years old and over will be charged a separate facility usage fee of 2,200 yen.

[About bathing tax] Each plan requires a separate bathing tax of 150 yen. (Junior high school students and above only)

[Business plan] If you use a Japanese-style room with a business plan, we will prepare futons in the room in advance.

[Check-in time] Please be sure to contact us if you will be late for check-in.

[When using the parking lot] We may ask you to keep your car key when using the parking lot.

Recommended spots

914m from Yamaguchi Center for Arts and Media

2,151m from Yamaguchi Prefectural Museum of Art

2,499m from Yamaguchi Museum

2,753m from Toshun-ji Temple

2,880m from Ryufuku-ji Temple (Yamaguchi)

2,961m from Ruriko-ji Temple

3,203m from Yamaguchi Saikotei

HomeJapanYamaguchiYamaguchi CityYuda Onsen UBL Hotel Matsumasa
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