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Hotel Active Yamaguchi

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Japanese-western breakfast / Free Wi-Fi / Air purifier and humidifier combo unit / Individual air conditioning / Pocket-coil bed / 32-inch TV

4.4
Excellent
46 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Vending machine
  • Free laundryFree laundry
  • Dry cleaningDry cleaning
  • Home delivery
  • Wake-up call
5 min walk from Shin-Yamaguchi Station
4 min drive from Suo-Shimogo Station
8 min drive from Kamigo Station
10 min drive from Kami-Kagawa Station
48 min drive from Yamaguchi Ube Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.4
Excellent
46 reviews from verified guests
Location4.7
Facilities & Amenities3.9
Service & Staff4
Comfort & Cleanliness4.1
Bath3.5
Meal4.5
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 30/5/2023
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    5
    Posted: 30/5/2023

    新山口駅の隣ですぐそばにコンビニもあるので便利です。 朝食バイキングは種類も豊富で美味しいです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
  3. takashi6511
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 30/5/2023

    いつも綺麗で過ごしやすいですね。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
    Reply from the property

    総合評価で5つ★満点の評価を賜り大変光栄に存じます。この度はホテルアクティブ！山口へご宿泊いただき誠にありがとうございます。 お帰りなさいませ(*^^*) 『いつも綺麗で過ごしやすい』とのお言葉を頂き大変嬉しく思います！ 今後もご期待を裏切らぬようスタッフ一同精進して参りますので、ホテルアクティブ！への変わらぬご愛顧をよろしくお願い致します。 それでは、またのお帰りを心よりお待ち申し上げております。 ホテルアクティブ！山口 シニアアテンダント　藤田 千思

    Posted: 1/6/2023
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    3
    Posted: 29/5/2023

    立地条件とこの価格、次回も利用したいと思います。

    Location5
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
    Reply from the property

    この度はホテルアクティブ！山口へご宿泊いただき誠にありがとうございます。 お客さまの声へのご投稿ありがとうございます！次回も利用したいという貴重なお言葉を頂戴し大変嬉しく存じます(*^^*) 今後もサービスの向上に努めて参りますのでホテルアクティブ！をよろしくお願い致します。 それでは、スタッフ一同またのお帰りを心よりお待ちしております。 ホテルアクティブ！山口 チーフアテンダント　秋重

    Posted: 30/5/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 26/5/2023

    いつもありがとうございます。 満足しています。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
    Reply from the property

    総合評価で5つ★満点の評価を賜り大変光栄に存じます。この度はホテルアクティブ！山口へご宿泊いただき誠にありがとうございます。 お帰りなさいませ(^^)/ いつも当館をご利用いただき、誠にありがとうございます。 今後もご期待を裏切らぬようスタッフ一同精進して参りますので、ホテルアクティブ！への変わらぬご愛顧をよろしくお願い致します。 それでは、またのお帰りをスタッフ一同心よりお待ちしております。 ホテルアクティブ！山口 チーフアテンダント　藤田 昌成

    Posted: 27/5/2023
  6. …
    1 - 5 of 46 reviews

Property information

Business hotel
Address
Japan, 754-0011, 4-1 Ogori Miyukimachi, Yamaguchi-shi, Yamaguchi
Check-in time
15:00 - 2:00
Check-out time
10:00
Total number of rooms
120
Phone number
+81 83 976 0001
Fax number
+81 83 976 0011

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Silver Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Vending machine
  • Free laundryFree laundry

Services offered

  • Dry cleaningDry cleaning
  • Home delivery
  • Wake-up call

Property type

  • Business hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

3. You cannot stay with your pet.

‥

1. If the estimated arrival time has passed, please contact us by phone. If you do not contact us, please contact us.

The room may not be available or a cancellation fee may be incurred.

2. Check-in reception ends at 2am. Check-in is not possible after 2am and it is not possible to check in.

A cancellation fee will be charged. Customers who have already checked in after 2 pm

You can freely enter and exit the front entrance with the card key in the room. (No curfew)

HomeJapanYamaguchiYamaguchi CityHotel Active Yamaguchi
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