Guest rating4.75 / 5

Pension Hello Wood is located on Pilatus Hill, 1700 meters above sea level. Conveniently located near ski slopes and a ropeway, this Western guest house offers beautiful views of Mount Otake and the Northern Alps all year long. Breakfasts include freshly baked bread, a nutritious menu and free coffee and tea refills. The five-course Italian dinners use ingredients from the nearby garden. There are two single rooms, two double rooms, and two triple rooms available.


Hotel Facilities

  • tea lounge
  • lounge
  • multipurpose room
  • bath spa
  • non-smoking rooms
  • ski rental
  • ski wear rental
  • snowboard rental
  • ski drying room

Room Facilities

  • TV
  • VCR
  • telephone
  • fax machine
  • Internet (WiFi, in some rooms)
  • electric kettle
  • tea set
  • refrigerator
  • hair dryer
  • desk lamp
  • CD player
  • bar soap
  • liquid soap
  • body soap
  • shampoo
  • hair conditioner
  • conditioner
  • facial cleanser
  • toothbrush
  • razor
  • toiletries
  • towels
  • bath towel
  • slippers

Available Services

  • computer access available
  • fax available
  • email access
  • wake-up call
  • express delivery

About Hotel


15:00 ~ 24:00



Closest station:

40 minutes from Chuou Expressway Suwa Exit via Venus Line


Tateshinakogen Pilatus No Oka, Chino-Shi, Nagano, 391-0301, Japan

Phone number:


Fax number:



7 cars (No Charge)

Accepted credit cards:



Please note

If you are late for check-in time, please call the hotel directly.

Cancellation policy

Should you cancel your booking, a cancellation fee will be charged to you according to the date (Japan Standard Time) the booking changes and cancellation request are accepted.
*Special cancellation policies may apply to certain dates and accommodation plans.
Please confirm the cancellation policy on the booking step pages before completing your reservation.

  • On the date of arrival
  • One day prior to arrival
  • 2 days prior to arrival

Other information

Places to eat

  • Breakfast
    dining room
  • Dinner
    dining room


  • Bath (Type):family bath


  • special menu for older guests available with prior notification
  • allergy-friendly menu available with prior notification

Nearby attractions and activities

  • fishing
  • stream fishing
  • tennis
  • golf
  • paragliding
  • hang gliding
  • cycling
  • hiking
  • skiing
  • cross country skiing
  • horse-riding
  • trekking
  • mountain-climbing
  • aquarium
  • art museum
  • foraging for wild edible plants