Guest rating4.15 / 5

Toya Sunpalace Hotel is a luxurious hotel that overlooks the beautiful Lake Toya and can be reached within 20 minutes from Hokkaido Expressway Date IC. The hotel has gorgeous outdoors hot springs that overlook Lake Toya and the surrounding greenery. There are also a variety of other hot springs, a sauna, as well as an enormous recreational pool. The hotel has tasteful traditional Japanese rooms, modern Western rooms, and rooms with both designs.

Facilities

Hotel Facilities

  • restaurant
  • cafe
  • lounge
  • night club
  • midnight snack corner
  • tavern
  • banquet hall
  • conference room
  • large communal bath
  • sauna
  • open-air bath
  • non-smoking rooms
  • shop
  • convenience store
  • vending machine
  • coin laundry (pay to use)
  • swimming pool (open year-round)
  • video arcade
  • connecting room (some rooms only, reservation required)

Room Facilities

  • pay TV
  • TV
  • video on demand
  • satellite TV (additional charge)
  • telephone
  • Internet (WiFi)
  • Internet (WiFi, in some rooms)
  • electric kettle
  • tea set
  • refrigerator
  • hair dryer
  • trouser press (available to borrow)
  • humidifier (available to borrow)
  • toilet with washlet
  • bar soap
  • body soap
  • 2-in-1 shampoo and conditioner
  • toothbrush
  • towels
  • bath towel
  • yukata (Japanese-style robe)
  • slippers
  • safe

Available Services

  • shuttle bus
  • laundry service
  • massage service
  • wake-up call
  • express delivery

About Hotel

Check-in:

14:00 ~ 22:00

Check-out:

10:00

Closest station:

Complimentary shuttle bus service is available between Sapporo and the hotel by booking only. Departing time: 13:00, Departing spot: In front of Sunshine Sports Club, South 3-jo, Higashi 2-chome, Chuo-ku, Sapporo city. No pick-up service from New Chitose airpot, thus you need to take the local bus for Higashimachi upon the arrival to JR Toya station

Address:

7-1, Toyako Onsen, Sobetsu-Cho, Usu-Gun, Hokkaido 049-5731, Japan

Phone number:

0142-75-1111

Fax number:

011-222-5223

Parking:

300 Cars / Free

Accepted credit cards:

credit-card-logocredit-card-logocredit-card-logocredit-card-logocredit-card-logo

Conditions

Please note

If you are late for check-in time, please call the hotel directly.

Please let us know by e-mail If you would like to use our free shuttle bus from sapporo.

Please make sure to enter your valid mail address and telephone number that We can reach

when you book.

Cancellation policy

Should you cancel your booking, a cancellation fee will be charged to you according to the date (Japan Standard Time) the booking changes and cancellation request are accepted.
*Special cancellation policies may apply to certain dates and accommodation plans.
Please confirm the cancellation policy on the booking step pages before completing your reservation.

  • No-show
    100%
  • On the date of arrival
    50%
  • 3 days prior to arrival
    20%

Other information

Places to eat

  • Breakfast
    restaurant (buffet)
  • Dinner
    room, restaurant (buffet)

Bathroom

  • Bath (Type):hot springs, large communal bath, open-air bath, sauna
  • Spring (Type):sulfate spring, sodium chloride spring
  • Good for:muscle aches, neuralgia, gynecopathy

Accessibility

  • wheelchair rental available

Nearby attractions and activities

  • sea-bathing
  • fishing
  • ocean fishing
  • croquet
  • golf
  • cycling
  • hiking
  • skiing
  • mountain-climbing
  • foraging for wild edible plants