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Hotel Naturwald Furano

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Gold Award 2021

Child-friendly accommodation / Popular with our female guests / Great customer service that will warm your heart

4.1
Very Good
244 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Banquet hall
8 min drive from Furano Station
11 min drive from Gakuden Station
11 min drive from Shimanoshita Station
16 min drive from Shikauchi Station
1 hr 36 min drive from Asahikawa Airport
22m²
1–3 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • BreakfastBreakfast
    RM625.65
    Includes taxes & fees
    1 room 2 guests 1 night

    This is a plan where you can enjoy breakfast using ingredients recommended by the chef☆ ■Meal information■ 【breakfast】 We offer a ``Forest Breakfast Buffet'' with approximately 50 Japanese and Western dishes. (It may be changed to half buffet depending on the number of guests) Dashi-rolled eggs and omelettes are handmade by our staff right in front of you ☆★ Grilled fish and bacon sausages are served fresh from the robata corner. The original menu “Namaramesh” is also available♪ Time: 7:00-9:00 (subject to change depending on the season) Location: 1st floor restaurant ■Introduction of the facility■ [Bath] Semi-natural hot spring in Komeishi♪ Komeiseki is a medicinal stone that is said to have the strongest ionizing effect among natural ores. It has a variety of benefits, and is said to especially make your skin smooth. The tatami floor is non-slip and warm, making it popular with the elderly and children! [Hospitality service] All guests can enjoy it for free! (Service hours may change) 15:00-18:00 Sweets buffet 15:00-20:00 Welcome grape juice 16:00-18:00 Fukashiimo 16:00-20:00 Roasted marshmallows 16:00-20:00 Welcome sweets 19:00-21:00 Ice cream after bathing 20:00-21:00 Beer after bathing Soft drinks and coffee are available 24 hours a day. [Kids Park Asoviva] Children can have fun playing on the large slide and ball pool, and it's super exciting! [Owl Bunko] We have a variety of magazines and manga. [Pillow selection corner] Although quantities are limited, we have a variety of pillows available. [Laundry] It costs 500 yen from washing to drying. No detergent required. Hangers are available for rent. *Please enter meals for preschool children aged 4 and over, and no meals for children aged 3 and under. There is no buffet fee for children under 3 years old.

    Plan details

    Full of freshly prepared demonstration menus ☆ Forest breakfast buffet included! [Breakfast]

    RM625.65
    Includes taxes & fees
    1 room 2 guests 1 night

    This is a plan where you can enjoy breakfast using ingredients recommended by the chef☆ ■Meal information■ 【breakfast】 We offer a ``Forest Breakfast Buffet'' with approximately 50 Japanese and Western dishes. (It may be changed to half buffet depending on the number of guests) Dashi-rolled eggs and omelettes are handmade by our staff right in front of you ☆★ Grilled fish and bacon sausages are served fresh from the robata corner. The original menu “Namaramesh” is also available♪ Time: 7:00-9:00 (subject to change depending on the season) Location: 1st floor restaurant ■Introduction of the facility■ [Bath] Semi-natural hot spring in Komeishi♪ Komeiseki is a medicinal stone that is said to have the strongest ionizing effect among natural ores. It has a variety of benefits, and is said to especially make your skin smooth. The tatami floor is non-slip and warm, making it popular with the elderly and children! [Hospitality service] All guests can enjoy it for free! (Service hours may change) 15:00-18:00 Sweets buffet 15:00-20:00 Welcome grape juice 16:00-18:00 Fukashiimo 16:00-20:00 Roasted marshmallows 16:00-20:00 Welcome sweets 19:00-21:00 Ice cream after bathing 20:00-21:00 Beer after bathing Soft drinks and coffee are available 24 hours a day. [Kids Park Asoviva] Children can have fun playing on the large slide and ball pool, and it's super exciting! [Owl Bunko] We have a variety of magazines and manga. [Pillow selection corner] Although quantities are limited, we have a variety of pillows available. [Laundry] It costs 500 yen from washing to drying. No detergent required. Hangers are available for rent. *Please enter meals for preschool children aged 4 and over, and no meals for children aged 3 and under. There is no buffet fee for children under 3 years old.

    Meals
    • BreakfastBreakfast
Room details

[Standard] [Twin room] [Non-smoking]

22m²
1–3 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.1
Very Good
244 reviews from verified guests
Location4.1
Facilities & Amenities4.2
Service & Staff4.2
Comfort & Cleanliness3.7
Bath3.5
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    2
    Posted: 16/09/2023

    3歳0歳の子供と大人2人で宿泊しました。3歳の息子は、アソビバが気に入ったようで大はしゃぎ。温泉も初めてでしたが、ぬるめのお風呂で楽しめました。アメニティも自分で選べて子連れ旅行では良いかと思います。ホテル自体は古めでところどころ改装している感じです。ただ、部屋の清掃があまりされていないと感じたので評価を下げました。3歳の子供となると、あらゆる扉を開けたり、隙間にはいったりおもちゃを入れたりするので隅から隅まで目に入ってしまうのですが、ベッドとベッドの間や、隙間のゴミや埃、前の客のものなのか、食べかけのアメが落ちていたのも気になりました。子連れが多いホテルだからこそ、古くても清掃はしっかりしてほしいと感じました。子供がどこを触るにしても気を配らなくてはならず、早く帰りたいと思ってしまいました。ご飯については、アルコールもノンアルコールも無料で夫婦共々おいしくいただきましたが、子供用の椅子がベタベタしていたり、全体的に清潔感が足りない気がします。調理担当の方が、目の前でつまみ食いしてたのも気になりました。

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness1
    Bath3
    Meal2
    Reply from the property

    この度は、ご家族旅行でのご宿泊誠にありがとうございます。館内で皆さまお楽しみ頂け嬉しく思います。客室の清掃件申し訳ございませんでした。また調理スタッフの件も含め担当責任者に注意を促し徹底するようにさせて頂きました。気を付けて参りますのでまた機会ございましたらご利用頂けますと幸いに存じます。皆さまのまたのお越しをスタッフ一同心よりお待ち申し上げます。 総支配人 森野

    Posted: 23/09/2023
  2. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 15/09/2023

    以前両親と一緒に利用しました。 とても良かったので今度は2人で行きたいからと頼まれて代わりに予約しました。 夕食のステーキの実演コーナーが変わっていて残念だったようですが、相変わらずスタッフの皆さんがとても親切でしたし、今回もとても良かったと言っていました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal4
    Reply from the property

    ご両親様の2度目のご宿泊誠にありがとうございます。夕食内容が少し変わったので残念なところもあったようですが、食事も館内も楽しくお過ごし頂けたようで嬉しく思います。また機会ございましたら皆さまでご利用お願い致します。次回のお帰りをスタッフ一同心よりお待ち申し上げます。 総支配人 森野

    Posted: 16/09/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 15/09/2023

    駅から距離があり、周りにレストランなどが案外少なく、受付で訪ねてもあまりご存知ないようでした。どこか予約していくか、夕食付きプランにすれば良かったと思いました。朝食はビュッフェで色々あり美味しかったですが、混んでいて中々案内されず、電車の時間ギリギリで焦りました。まわりの方も次の予定に間に合わないと苦情を出されていました。時間に余裕を持って行かれると良いと思います。 子供を遊ばせるスペースやスイーツビュッフェ等は面白かったですが、あまり美味しいお菓子はありませんでした。

    Location3
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal2
    Reply from the property

    この度は、ご家族旅行でのご宿泊誠にありがとうございます。ご家族館内で楽しくお過ごし頂けたようで嬉しく思います。夜のお店のご案内の情報提供の不足、朝食の待ち時間等ご不便をおかけし申し訳ございませんでした。フロントからの情報提供等教育不足もあり再度徹底させて頂き、時間の無駄等出来るだけ無くなるようにしてまいります。また機会ございましたらご利用お願い申し上げます。またのお越しをスタッフ一同心よりお待ち申し上げます。 総支配人 森野

    Posted: 16/09/2023
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    5