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Hakone Sengokuhara Prince Hotel

Resort hotel

Premier rooms on the top floor command a grand view of the golf course and the Mount Hakone volcanic caldera.

4.4
Excellent
122 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Restaurant
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
15 min drive from Koen-Shimo Station
17 min drive from Gora Station
17 min drive from Kami-Gora Station
18 min drive from Chokokunomori Station
2 hr 6 min drive from Mt. Fuji Shizuoka Airport
28m²
13 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    RM946.45
    Includes taxes & fees
    1 room 2 guests 1 night

    Breakfast at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge, breakfast, service charge and consumption tax for one person. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, the cleaning fee for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan details

    standard plan [Japanese breakfast] [Western breakfast]

    RM946.45
    Includes taxes & fees
    1 room 2 guests 1 night

    Breakfast at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge, breakfast, service charge and consumption tax for one person. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, the cleaning fee for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan benefits
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Western breakfast
    Dining locations
    • Breakfast (restaurant)
    • Breakfast (Japanese restaurant)
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    RM1,319.89
    Includes taxes & fees
    1 room 2 guests 1 night

    Dinner and breakfast included at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【dinner】 We will prepare "32 ways of combination dinner". Reservations are required for dinner. Please choose the time from (5:30P.M./6:00P.M./7:30P.M./8:00P.M.) and fill in the remarks column. *The hotel will contact you if we are unable to meet your requested time, such as during the busy season. *If we are unable to contact you, we will prepare a time close to your request. Please note. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge for one person, dinner, breakfast, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, the use of gangs, gang members, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and ask us to leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan details

    standard plan [Japanese breakfast] [Japanese-western dinner] [Western breakfast]

    RM1,319.89
    Includes taxes & fees
    1 room 2 guests 1 night

    Dinner and breakfast included at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【dinner】 We will prepare "32 ways of combination dinner". Reservations are required for dinner. Please choose the time from (5:30P.M./6:00P.M./7:30P.M./8:00P.M.) and fill in the remarks column. *The hotel will contact you if we are unable to meet your requested time, such as during the busy season. *If we are unable to contact you, we will prepare a time close to your request. Please note. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge for one person, dinner, breakfast, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, the use of gangs, gang members, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and ask us to leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan benefits
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Western breakfast
    • Japanese-western dinner
    Dining locations
    • Dinner (restaurant)
    • Dinner (Japanese restaurant)
    • Breakfast (restaurant)
    • Breakfast (Japanese restaurant)
    • Free bed-sharing with children
    • Free parking
    RM753.30
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan details

    Standard [No meals]

    RM753.30
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan benefits
    • Free bed-sharing with children
    • Free parking
    Meals
    • No meals
Room details

Kodachi Hikari [Superior] [Twin room] [Non-smoking] [Mountain view]

28m²
13 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room
50m²
12 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Free bed-sharing with children
    • Free parking
    RM978.65
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan details

    Standard [No meals]

    RM978.65
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan benefits
    • Free bed-sharing with children
    • Free parking
    Meals
    • No meals
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    RM1,171.80
    Includes taxes & fees
    1 room 2 guests 1 night

    Breakfast at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge, breakfast, service charge and consumption tax for one person. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, the cleaning fee for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan details

    standard plan [Japanese breakfast] [Western breakfast]

    RM1,171.80
    Includes taxes & fees
    1 room 2 guests 1 night

    Breakfast at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge, breakfast, service charge and consumption tax for one person. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, the cleaning fee for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan benefits
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Western breakfast
    Dining locations
    • Breakfast (restaurant)
    • Breakfast (Japanese restaurant)
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    RM1,545.24
    Includes taxes & fees
    1 room 2 guests 1 night

    Dinner and breakfast included at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【dinner】 We will prepare "32 ways of combination dinner". Reservations are required for dinner. Please choose the time from (5:30P.M./6:00P.M./7:30P.M./8:00P.M.) and fill in the remarks column. *The hotel will contact you if we are unable to meet your requested time, such as during the busy season. *If we are unable to contact you, we will prepare a time close to your request. Please note. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge for one person, dinner, breakfast, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, the use of gangs, gang members, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and ask us to leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan details

    standard plan [Japanese breakfast] [Japanese-western dinner] [Western breakfast]

    RM1,545.24
    Includes taxes & fees
    1 room 2 guests 1 night

    Dinner and breakfast included at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【dinner】 We will prepare "32 ways of combination dinner". Reservations are required for dinner. Please choose the time from (5:30P.M./6:00P.M./7:30P.M./8:00P.M.) and fill in the remarks column. *The hotel will contact you if we are unable to meet your requested time, such as during the busy season. *If we are unable to contact you, we will prepare a time close to your request. Please note. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge for one person, dinner, breakfast, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, the use of gangs, gang members, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and ask us to leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan benefits
    • Free bed-sharing with children
    • Free parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Western breakfast
    • Japanese-western dinner
    Dining locations
    • Dinner (restaurant)
    • Dinner (Japanese restaurant)
    • Breakfast (restaurant)
    • Breakfast (Japanese restaurant)
Room details

Kodachi/Hikari top floor [Premium] [Twin room] [Non-smoking] [Mountain view]

50m²
12 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.4
Excellent
122 reviews from verified guests
Location4.3
Facilities & Amenities4.3
Service & Staff4.5
Comfort & Cleanliness4.2
Bath4.4
Meal4.3
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Most recent
Review score
All ratings
  1. マーベリック18562
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 04/02/2023

    シックなお部屋で落ち着くことができました。 温泉も最高でした。 また、箱根に行く時には是非泊まりたいと思います。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    4
    Posted: 30/01/2023

    誕生日に宿泊しました。部屋からの景色も綺麗でとても良かったです。ゆっくりさせていただいました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    この度は当ホテルをご利用いただきまして、誠にありがとうございます。また、ご滞在について感想をお寄せいただき、重ねて御礼を申しあげます。 お誕生日であったとのことで、特別な日にご利用いただけました事、大変うれしく思います。改めてお誕生日おめでとうございます。 コメントからゆっくりとお過ごしいただけた様子が伝わってまいりまして、大変うれしく思いました。 これからも皆さまに喜んでいただけるご滞在を提供できるようスタッフ一同努めてまいりますので、また箱根にお出かけの際は、ぜひ再訪をお待ちしております。 今後とも引き続きご愛顧賜わりますよう、お願い申しあげます。

    Posted: 31/01/2023
  3. サニー0131
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    4
    Posted: 29/01/2023

    全国旅行支援にて宿泊しました。 送迎バスが小田原駅から出ているため、アクセス面はとても良かったです。 部屋はツインの部屋でした。 隣の部屋にアジア系の外人女性三人組が宿泊しており、壁から騒音がひどかったです。フロントの方に連絡して、注意してもらいましたが、夜になるとまた騒がしくなり…こればかりは部屋配置の運が悪かったと思うしかないのか…別の部屋になっていたらこうはならなかったので、残念でした。 これからインバウンド客が戻ってきて、同じような場面が増えてくると思うので、 インバウンド客のフロアは固めるなど工夫が必要ですね。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal4
    Reply from the property

    この度は当ホテルをご利用いただきまして、誠にありがとうございます。また、ご滞在の感想をお寄せいただきました事も、重ねて御礼を申しあげます。 ご滞在中はゆっくりとお休みいただけなかったとのことで、大変申し訳ございませんでした。別のお部屋をご提供するなどして対応ができればと思いましたが、この日はほぼ満室で別のお部屋のご用意もかなわず、その他のご提案のできない状況でございました。大変申し訳なく思っております。心よりお詫びを申しあげます。 おっしゃるとおり、団体のお客さまと個人のお客さまは、フロアを分けるなど通常は行っておりますので、引き続きお部屋割りには十分配慮の上、ご提供をしてまいりたいと存じます。 この度は誠に申し訳ございませんでした。

    Posted: 31/01/2023
  4. プリプリフーフ
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    5