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Gora Onsen Nounou Hakone

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Silver Award 2021

Hakone's cloudy spring waters heal the mind. Relax with our blend of traditional Japanese and modern styles, and delight in our hospitable cuisine.

4.4
Excellent
270 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Shop
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)
  • Pick-up and drop-offPick-up and drop-off
  • Room serviceRoom service
5 min walk from Kami-Gora Station
2 min drive from Sounzan Station
3 min drive from Naka-Gora Station
5 min drive from Koen-Kami Station
2 hr 16 min drive from Mt. Fuji Shizuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.4
Excellent
270 reviews from verified guests
Location4
Facilities & Amenities4.2
Service & Staff4.6
Comfort & Cleanliness4.3
Bath4.1
Meal4.7
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    4
    Posted: 26/09/2023

    とても眺めの良い広々としたお部屋でした。 ご飯もお部屋食に変更してくださりゆっくりすることができました。 ありがとうございました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
    Reply from the property

    この度はのうのう箱根にご宿泊頂き誠にありがとうございます。また貴重なご意見をお寄せ頂き重ねてお礼申し上げます。 クチコミを拝見いたしまして、眺望の良い301号室のお部屋を堪能して頂けたようで私ども安心しております。 お客様の貴重な意見を元に、今後も更なるサービス向上に努めて参ります。 またのご来館を従業員一同心よりお待ち申し上げます。

    Posted: 27/09/2023
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    5
    Posted: 26/09/2023

    9月平日に利用。館内は古さを感じるか清潔にされていました。接客は充実しており外国人の人も安心して利用できそうです。食事もコースになっており、魚介、肉類と種類豊富に楽しめました。大浴場については、ドライヤー男側が一個しかなく、渋滞した時にどうなるのかと気になりました。

    Location3
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
    Reply from the property

    この度は数ある旅館の中から当館をお選び頂き誠にありがとうございます。またお忙しい中貴重なご意見を投稿して頂き重ねてお礼申し上げます。 クチコミを拝見いたしまして、私どものサービスとお料理に対してお褒めの言葉を頂き大変嬉しく思っております。ドライヤーに関しましては検討させて頂きます。 コロナが落ち着いてきて外国人のお客様も増えており、多様性が求められる時代にはなっております。お客様の貴重な意見を元に、今後も様々なお客様に満足頂けるよう私ども日々精進して参ります。また近くに寄られましたら是非とも当館にお立ち寄りくださいませ。 のうのう箱根スタッフ一同

    Posted: 27/09/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 24/09/2023

    食事では子ども用のごはん・お味噌汁も用意してくれて助かった。 対応がよかった。

    Location3
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    この度はご家族でのうのう箱根にご宿泊頂き誠にありがとうございます。また私どものサービスに対してお褒めの言葉を頂き重ねてお礼申し上げます。 お客様の貴重な意見を元に、今後もお子様連れのお客様でも安心してお過ごし頂けるよう日々努めて参ります。 またのご来館を従業員一同心よりお待ち申し上げます。 のうのう箱根スタッフ一同

    Posted: 25/09/2023
  4. 24240262
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 24/09/2023

    お出迎えの時からスタッフさんの対応がとても気持ちよかったです。お部屋もとても清潔でした。サービスもとても充実していました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度はのうのう箱根にご宿泊頂き誠にありがとうございます。またお忙しい中貴重なご意見を投稿して頂き重ねてお礼申し上げます。 クチコミを拝見いたしまして、私どものサービスに対してご満足頂けた様子を伺うことができ安心しております。 今後も様々なお客様に満足頂けるようより一層精進して参ります。 また近くに寄られましたら、是非とも当館にお立ち寄りくださいませ。 のうのう箱根スタッフ一同

    Posted: 25/09/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    4
    Posted: 24/09/2023

    食事がとてもおいしかったです。量が多くて連れは食べ過ぎてしまいました。

    Location3
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness3
    Bath4
    Meal5
    Reply from the property

    この度は数ある旅館の中から当館をお選び頂き誠にありがとうございます。また貴重なご意見をお寄せ頂き重ねてお礼申し上げます。 クチコミを拝見いたしまして、当館自慢のお料理に対してご満足頂けたようで従業員一同大変嬉しく思っております。 当館では、四季折々のコース料理を提供しておりますので次回ご来館の際は是非ともご堪能下さい。 またのお越しを従業員一同心よりお待ち申し上げます。 のうのう箱根スタッフ一同

    Posted: 24/09/2023
  6. …
    1 - 5 of 270 reviews
Property information
Gora Onsen Nounou Hakone's map
5 min walk from Kami-Gora Station
2 min drive from Sounzan Station
3 min drive from Naka-Gora Station
5 min drive from Koen-Kami Station
2 hr 16 min drive from Mt. Fuji Shizuoka Airport
Check-in time:
15:00 - 18:00
Check-out time:
10:00

Payment methods

Cash accepted
Ryokan
1320-1080 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0408, Japan
5 min walk from Kami-Gora Station
2 min drive from Sounzan Station
3 min drive from Naka-Gora Station
5 min drive from Koen-Kami Station
2 hr 16 min drive from Mt. Fuji Shizuoka Airport
+81 460 83 8181
+81 460 83 8191
Total number of rooms
10

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Awards

Rakuten Travel Silver Award 2021
Rakuten Travel Japanese-Style Hotel Award 2021
Rakuten Travel Bronze Award 2020
Rakuten Travel Japanese-Style Hotel Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Shop
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Room serviceRoom service
  • Wake-up call

Property type

  • Ryokan

Notice from property

☆★Credit cards cannot be used locally. Cash only★☆

★☆If you will be checking in after 18:00, please be sure to let us know. *We may not be able to serve dinner depending on the time (in that case, we cannot reduce the price)☆★

■Regarding the number of guests...Reservations are accepted from 2 adults or more. Bathing tax 150 yen x number of people (adults only) will be charged separately. The bathing tax will be paid on the spot on the day.

■In the case of a group booking multiple rooms: If you wish to have a meal together, we may not be able to accommodate your request, depending on the reservation status. Please check with the inn before or after booking.

<<About payment>>

★Even if you make a reservation with "local payment", in the case of the following dates, the accommodation fee will be "advance bank transfer". Eligible customers will be notified by email after booking. The transfer fee will be borne by the customer.

Advance bank transfer target days: Saturdays, holidays, consecutive holidays (9/16-18, 10/7-9, 11/3-5, 11/23-25, 2/10-12, 2/23-25) GW, Obon, Year-end and New Year holidays (12/29-1/8) and consecutive stays

In order to confirm the payment status, we may call or mail you (in that case, you will receive a call from 0460-83-8181 or the reservation center 050-3733-8181)

・After making a reservation, you can change to "advance online card payment" until 18:00 two days before your stay. Changes can be made from the Rakuten Travel personal page.

Recommended spots

671m from Hakone Museum of Art

750m from Hakone Meissen Antique Museum

875m from Hakone Ropeway

894m from Hakone Gora Park

989m from Hakone Museum of Photography

1,498m from Okada Museum of Art

1,514m from Hakone Open Air Museum

1,576m from Pola Museum of Art

1,598m from Owakudani Valley

1,988m from Chisuji Falls

HomeJapanKanagawaHakone TownGora Onsen Nounou Hakone
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