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The Ritz-Carlton Kyoto

Resort hotel

A sanctuary on the banks of the Kamo River once loved by the Heian Aristocracy. Quietly located in the center of the ancient capital of Japan.

4.6
Excellent
5 reviews from verified guests
Property facilities
  • Resort hotel
  • Parking lot
6 min walk from Kyoto Shiyakusho-mae Station
2 min drive from Sanjo Keihan Station
2 min drive from Jingu-marutamachi Station
3 min drive from Sanjo Station (Kyoto)
57 min drive from Osaka International Airport
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Ratings and reviews

4.6
Excellent
5 reviews from verified guests
Location4.8
Facilities & Amenities4.4
Service & Staff4.6
Comfort & Cleanliness4.8
Bath4.6
Meal4.8
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 01/06/2022

    立地、サービス全てにおいて素晴らしいホテルでした。 チェックインもラウンジで個別に対応でいきなり贅沢間を味わえました。 朝食も部屋で休日の鴨川ののどかな風景を眺めながら優雅な気分で頂くことができました。 いくつかのお願い事も快く聞いていただき満足して帰ることができました。 高齢の母には少し部屋までの照明が暗すぎたようですが非日常感が味わえて良かったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    5
    Posted: 03/12/2021
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    3
    Posted: 14/07/2021

    値段相応です。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 02/07/2021

    朝食の際、娘がりんごジュースを頼んだのですが果汁を嫌がり困っていたら果汁をこしたジュースを持ってきてくれました! 細かい心遣いにとても感動しました。 また是非泊まりたいです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 08/05/2021

    お部屋からの景色が最高。 サービスが良く、居心地が良かった。 朝食のピエールエルメが美味しかった。 バスタオルが重すぎて改善を期待します。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5

Property information

Resort hotel
Address
Kamogawa Nijo Ohashi Hotori, Nakagyo-ku, Kyoto city, Kyoto, 604-0902, Japan
Check-in time
15:00 - 0:00
Check-out time
12:00
Total number of rooms
134
Phone number
+81 75 746 5555
Fax number
+81 75 746 5501

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Masks available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

Property type

  • Resort hotel

On-site facilities

  • Parking lot

Accepted payment methods

  • Visa
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

・ Please be sure to contact us if check-in is past the scheduled time.

・ From October 1, 2018, the accommodation tax per person per night (less than 20,000 yen: 200 yen, 20,000 yen or more and less than 50,000 yen: 500 yen, 50,000 yen or more: 1,000 yen) will be charged separately according to the Kyoto City Ordinance.

Recommended spots

461m from Honno-ji Temple

590m from Zuisen-ji Temple

656m from Pontocho's Kaburenjo Theater

752m from Pontocho Alley

760m from Honmyo-ji Temple (Kumamoto)

783m from Kumano-jinja Shrine (Kyoto)

806m from Hosomi Art Museum

937m from Miyako Messe

937m from Shinkyogoku Shopping Arcade

1,018m from Kyoto National Museum of Modern Art