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Quintessa Hotel Ise-Shima

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Offering a popular breakfast buffet and a grand bath to make your stay all the more relaxing. Free shuttle service between Ugata Station and the hotel.

4
Very Good
92 reviews from verified guests
Property facilities
  • Vending machine
  • Restaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
3 min walk from Shima-Yokoyama Station
3 min drive from Ugata Station
6 min drive from Shima-Shimmei Station
8 min drive from Kashikojima Station
3 hr 29 min drive from Chubu Centrair International Airport
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Ratings and reviews

4
Very Good
92 reviews from verified guests
Location3.9
Facilities & Amenities3.6
Service & Staff3.9
Comfort & Cleanliness4
Bath3.9
Meal3.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    3
    Posted: 30/09/2022
    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal2
  2. Anonymous
    4
    Posted: 28/09/2022
    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  3. Anonymous
    4
    Posted: 19/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 18/09/2022

    部屋が綺麗で、良かった。 飲食店が近くにあり、便利だった。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath1
    Meal3
  5. 工藤直樹
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    3
    Posted: 14/09/2022

    気になった点 ユニバーサルルームのトイレはカーテン一枚のみで仕切っているだけ。 簡易的なドアが欲しかった。 食事は伊勢うどんを提供していたが、調理はセルフでした。入れ物の容器が小さいし、麺を茹でてもその後の容器に入れづらかった。 年輩の人にはスタッフがサービスでやっていたが、伊勢うどん作るの面倒だから、どの人にもやってほしい。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
  6. Anonymous
    4
    Posted: 13/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
  7. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    3
    Posted: 04/09/2022

    翌日の志摩スペイン村で遊ぶため宿泊しました。部屋は少し薄暗いですが綺麗でした。クレンジングなど女性向けのアメニティがなく、準備しておくべきでした。朝食は、種類も多く、とても美味しかったです。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal5
  8. Pホリ
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 03/09/2022

    今回、2泊3日の出張で利用しました。 大浴場があり、ゆっくり入浴ができたので1日の疲れが取れリフレッシュできました。 アメニティも充実していましたが、部屋のドライヤーが壊れてて調子が悪かったのが残念でした。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal3
    Reply from the property

    この度はクインテッサホテル伊勢志摩をご利用いただき誠にありがとうございます。 大変光栄な評価をいただき重ねて御礼申し上げます。 大浴場につきまして、ご満足いただき大変うれしく喜ばしい限りでございます。 しかしながら、お部屋のドライヤーに関しましてご迷惑をおかけし大変申し訳ございません。 客室担当に伝え、メンテナンスを行い再発防止に努めてまいります。 また機会がございましたらぜひ当館をご検討いただけますと幸いです。 お忙しい中の貴重なご意見をご投稿いただき誠にありがとうございます。 クインテッサホテル伊勢志摩

    Posted: 05/09/2022
  9. Anonymous
    4
    Posted: 30/08/2022
    Location2
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  10. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 30/08/2022

    急な予約せねばならず、同価格帯の他のホテルと迷っていましたが、こちらのホテルにして良かったです。 みえ割が使え、かなりお得になりました。このお値段なら大満足です。 ホテルの方も皆さん感じが良かったです。

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
    Reply from the property

    この度はクインテッサホテル伊勢志摩をご利用いただき誠にありがとうございます。 大変光栄な評価をいただき重ねて御礼申し上げます。 数あるホテルの中から私共のホテルをお選びいただけましたこと、誠に光栄に存じます。今後ともご満足いただけますようスタッフ一同精進してまいりますので、また伊勢志摩へお越しの際はお立ち寄りいただけましたら幸いです。 お忙しい中の素敵な口コミをご投稿いただき誠にありがとうございます。 クインテッサホテル伊勢志摩

    Posted: 02/09/2022
  11. 1 - 10 of 92 reviews

Property information

Resort hotel
Address
1210-1 Agocho Ugata, Shima-shi, Mie, 517-0501, Japan
Check-in time
15:00 - 0:00
Check-out time
11:00
Total number of rooms
150
Phone number
+81 599 44 0511
Fax number
+81 599 44 0515

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • As a measure against coronavirus infections, the hotel carries out thorough sterilization, which is not included in normal room cleaning, in all rooms and common areas such as the lobby and check-in counter.

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Bronze Award 2020
Rakuten Travel Bronze Award 2019

Features and facilities

On-site facilities

  • Vending machine
  • Restaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Shop
  • Paid laundry
  • Grand bath

Services offered

  • Meal considerations (allergies)
  • Home delivery
  • Wake-up call
  • Pick-up and drop-off

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

If you are traveling with an assistance dog, please contact us in advance.

If you have children lying on the bed, please bring towels, pajamas, toothbrushes, etc.

Cancellation policy may change for multi-room reservations (10 rooms or more)

We do not accept reservations for resale or resale! The listed products are intended for individual customers, so in such cases the reservation may be cancelled.

Breakfast and dinner times may be changed to prevent infection with the new coronavirus. Please contact the hotel for more information

In the case of advance payment, we cannot issue a receipt at the hotel. Please print from My Page when issuing a receipt

Recommended spots

1,729m from Yokoyama Observatory

4,095m from Shima Spain Village