Hotel Well Season Hamanako
Rakuten Travel Award winner for three years in a row! Hot spring resort on the shores of Lake Hamana. Free admission to Hanasaki no Yu and Hamanako Palpal amusement park (excluding holidays).
- Vending machine
Restaurant- Sauna
- Meeting room
Spa / Beauty salon- Midnight snack corner
Ratings and reviews
- Anonymous5Posted: 26/03/2023
- Anonymous|
Japan|Age: 60s|Family with kid(s)4Posted: 25/03/2023琉球畳のお部屋はおしゃれでとても良かったです。 又オープンしたばかりのキッズスペースは、木のおもちゃが色々あって1歳1ヶ月の孫が楽しく遊べました。 ただ、家族連れで来ていた兄弟が木のボールを放り投げて遊んでいて危なかったので、課題だと思います。
- Anonymous|Japan|Age: 60s|Solo4Posted: 24/03/2023
夕食バイキングなのにすごくうなぎ、お寿司、ステーキがおいしかったです。満足しました
Reply from the property投稿者 様 クチコミへのご投稿、高いを評価を賜り恐縮です。ありがとうございます。 ご満足頂けたとのお言葉を頂戴し、大変嬉しく思っております。 当ホテル自慢のバイキング料理は非常に好評を頂いております。お喜び頂け大変うれしく思います。 お気に召して頂けまして大変嬉しく思います。 また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。 ホテルウェルシーズン浜名湖 副支配人 杉浦健雄
Posted: 25/03/2023 - さゆゆ0803|Japan|Age: 30s|Family with kid(s)5Posted: 23/03/2023
お風呂までが少し遠かったですが、子供に優しいホテルでした！ また子供が大きくなったらきたいと思います。
Reply from the propertyさゆゆ0803 様 この度は当ホテルをご利用いただき誠にありがとうございます。 また、その際のご感想をお寄せいただき重ねてお礼申しあげます。 また来たいのお言葉を頂戴し大変嬉しく感じております。 今後ともお客様により満足して頂けるような施設づくりを目指して、サービス向上に努めて参ります。 次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。 ホテルウェルシーズン浜名湖 副支配人 杉浦健雄
Posted: 24/03/2023 - Anonymous|Japan|Age: 30s|Family with kid(s)5Posted: 23/03/2023
子供の遊べるところがあって良かったです。
Reply from the property投稿者 様 この度は当ホテルをご利用いただき誠にありがとうございます。 また、その際のご感想をお寄せいただき重ねてお礼申しあげます。 快適にご滞在いただけた様子を拝察し大変嬉しく感じております。 今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。 お客様のまたのご利用を心からお待ち申し上げます。 ホテルウェルシーズン浜名湖 副支配人 杉浦健雄
Posted: 24/03/2023 - …1 - 5 of 912 reviews
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
Ventilation
- Shared spaces regularly ventilated
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Staff mindful of guest-to-guest contact
Rooms
- Antiseptic solution available
- Air purifier available
- Furnishings regularly disinfected
Meals
- Unwell guests kept separate from dining areas
- Dining areas decongested and segmented
Bathing areas
- Antiseptic solution available
- Bath fixtures regularly disinfected
- Bathing areas decongested and segmented
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests given temperature checks during check-in
Emergency response preparation
- COVID emergency response manual prepared
Other information
- ●We ask that you take your temperature upon arrival. If a fever of 37.5 or higher is confirmed, we may ask you to refrain from staying according to the instructions of the medical institution / public health center. ●Wearing a mask inside the building is at the discretion of the customer. (From March 13, 2023)
Awards
Features and facilities
On-site facilities
- Vending machine
- Restaurant
- Sauna
- Meeting room
- Spa / Beauty salon
- Midnight snack corner
Parking lot- Banquet hall
- Shop
Open-air bath (hot spring)- Izakaya corner
Grand bath- Grand bath (hot spring)
Services offered
- Home delivery
- Trouser press (inquire with staff)
- Luggage storage
Accessibility
- Rental wheelchairs
Property type
- Resort hotel
Accepted payment methods
- Credit cards accepted
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
- English
Notice from property
▼ About Shizuoka Genki Tabi (national travel support) ▼
In the case of cancellation due to customer circumstances, a cancellation fee will be charged based on the accommodation agreement.
① To apply the discount, you need to use the National Travel Support Coupon. Be sure to use the coupon before making a reservation.
② ID card (for all guests) *Please note that if you forget to bring a certificate of vaccination for 3 doses including children or a valid negative certificate, you will not be eligible.
If you apply for the 1 night 2 meals (dinner buffet) plan, please let us know your preferred meal time. [Part 1] 17:00-18:45 or [Part 2] 19:15-21:00 *From 17:30 or 18:00 on 4/11
★For children from 3 years old to preschool, please select either "Infant (with meal and futon)", "Infant (meal only)" or "Infant (futon only)". Some plans do not have this setting.
★<Until 4/2> If you are under 2 years old, please select "Infants (no meals or bedding)". * [Number of children sharing a bed] We cannot accept more than 5 people per room, including adults.
★<From 4/3> Guests under the age of 2 are not included in the number of guests and please enter the age and number of people in the remarks column. Please pay the hotel usage fee of 1,100 yen at the hotel. * [About the number of children sharing a bed] 5 or more people per room, including adults
Please pay 150 yen bathing tax (per person) on site for adults only.
Recommended spots
91m from Hamanako Palpal Theme Park
610m from Kanzan-ji Temple
1,209m from Hamamatsu City Zoo
1,523m from Hamamatsu Flower Park