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Daiwa Roynet Hotel Utsunomiya

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2019

About four minutes on foot from the east exit of JR Utsunomiya Station / Free LAN (wired and wireless) connection!

4.3
Excellent
297 reviews from verified guests
Property facilities
  • Vending machine
  • Restaurant
  • Spa / Beauty salon
  • Parking lot
  • Paid laundry
  • Home delivery
15 min walk from Utsunomiya Station
7 min drive from Tobu-utsunomiya Station
11 min drive from Minami-Utsunomiya Station
14 min drive from Okamoto Station (Tochigi)
2 hr 2 min drive from Fukushima Airport
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Ratings and reviews

4.3
Excellent
297 reviews from verified guests
Location4.3
Facilities & Amenities3.9
Service & Staff4.1
Comfort & Cleanliness4.4
Bath4
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    4
    Posted: 05/10/2022
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 03/10/2022

    駅前でとても便利。部屋も綺麗でまた利用したいです。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  3. Anonymous
    4
    Posted: 03/10/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal2
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 03/10/2022

    駐車場も隣接していて利用しやすいです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 03/10/2022

    宇都宮駅と少し離れた感じですが特に不満は無く次回も利用したいです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. こねずんこ
    |
    JapanJapan
    |Age: 10s
    |
    Friends
    4
    Posted: 02/10/2022

    セキュリティがしっかりしていて安心しました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Meal5
  7. jian_cayenne
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 02/10/2022

    駅前なのでロケーションはサイコー。宇都宮を起点にレンタカーを借りで日光やゴルフを楽しみます。自分にとっては定宿・朝ご飯もバッフェではないですがおいしいです。今回はたまたま国体の開催と重なり、深夜まで笑い声などが聞こえうるさかったのですが、普段はそのようなことはないですし。施設もきれい、そして何よりも宇都宮の駅前なので今後も利用するつもりです。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal5
  8. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 02/10/2022

    1ヶ月に一度は利用させて貰ってます。いつ宿泊してもクオリティが高く満足しております

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  9. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    4
    Posted: 28/09/2022

    ビジネスで泊るには少し高いですが、流石に快適なホテルです。 宇都宮のホテルは新旧入り乱れており、大外れを引く可能性も大きいので こちらのホテルでは絶対的な安心感を得られます。 雨天でしたので駅からは雨に濡れずには到着出来ませんが、距離もまあまあ近いですね。 餃子屋、レンタカー店も近く、便利です。

    Location3
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness5
    Bath5
    Meal3
    Reply from the property

    この度はダイワロイネットホテル宇都宮をご利用頂きまして誠にありがとうございます。 また、お忙しい中、ご感想をお寄せ頂き重ねて御礼申し上げます。 宇都宮市内では特にJRの駅周辺は大変ホテルが多くございます。またその中で当館をお選びいただいてありがたいお声を頂戴したこと感謝致しております。 先月、長い間工事をしておりました宇都宮駅東口の開発工事も商業施設の開業にて、以前のような遠回りをせずにアクセス出来るようになりました。雨天の際には、宇都宮東西通路のエレベーターから1階に降りていただくと少し雨を避けられます。 また次回、宇都宮にお越しの際は是非ダイワロイネットホテル宇都宮をよろしくお願い致します。

    Posted: 28/09/2022
  10. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 22/09/2022

    フロントの方の接客も素晴らしい。研修生(実習生)の方がいらっしゃったが、研修中であれば正社員が隣にてサポートしていただければより良いと思う。 朝食会場の接客も◎。食事も美味しい。 多少高くても泊まりたいと思わせてくれるホテルであると毎回感じさせてくれるホテルです。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
    Reply from the property

    平素よりダイワロイネットホテル宇都宮にご愛顧を賜り厚く御礼申し上げます。 またご多用中、貴重なお声をお寄せいただき深く感謝申し上げます。 一定期間、ベテランスタッフとともに業務を学んだ研修スタッフについては、研修の成果を踏まえつつ、徐々に業務の幅を広げてまいります。 このたびはサポートが行き届かず、ご不安をお感じになったことは本当に心苦しい思いでございます。今一度、サポート体制の充実した研修プログラムを策定し、引き続き全スタッフが研鑽に努めてまいります。 お寄せいただくお気持ちにしっかりと応えていけるように引き続き全員一丸となって努めてまいりますので、次回お越しの際には、チェックインを担当したスタッフの成長をご覧に入れたく存じます。 またのご来館を一同心よりお待ち申し上げております。

    Posted: 22/09/2022
  11. 1 - 10 of 297 reviews

Property information

Business hotel
Address
1-4-14 Higashi Shukugo, Utsunomiya-shi, Tochigi, 321-0953, Japan
Check-in time
14:00 - 5:00
Check-out time
11:00
Total number of rooms
223
Phone number
+81 28 610 0455
Fax number
+81 28 610 0456

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2019

Features and facilities

On-site facilities

  • Vending machine
  • Restaurant
  • Spa / Beauty salon
  • Parking lot
  • Paid laundry

Services offered

  • Home delivery
  • Wake-up call
  • Dry cleaning

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Business hotel

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

● Please be sure to contact us if your scheduled check-in time is delayed by more than 1 hour. We may cancel without notice.

● After 24:00, the automatic entrance door is locked for crime prevention. Please call with the intercom.

★ At the time of local settlement ★ The accommodation fee is prepaid at the time of check-in. You can use cash or the various credit cards listed.

★ At the time of local settlement ★ When using Rakuten Super Points, the details of the points used will be stated on the receipt issued by the automatic settlement machine.

★ At the time of local settlement ★ If you wish to receive a receipt that does not include the details of using Rakuten Super Points, we will issue a private receipt at the front desk. (The amount after deducting the points used will be listed.)

★ At the time of pre- and post-card payment ★ When using card payment, the hotel cannot issue a receipt. Please issue it on the Rakuten Travel customer screen "Personal Page".

● Parking lot ● The parking lot is a multi-story parking lot, and information is provided on a first-come, first-served basis. We cannot accept reservations. * There is a height limit *

When using a car that does not enter the multi-storey car park of the hotel, or when the car is full, please use the nearby coin parking lot.

● The products sold on this site are "Internet sales only" plans for individual customers.

Recommended spots

1,460m from Utsunomiya Futa'arayama-jinja Shrine

1,489m from Utsunomiya Castle Ruins Park

3,309m from Tochigi Prefectural Museum of Fine Arts

3,657m from Tochigi Prefectural Museum