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New Otani Inn Tokyo

Business hotel

The only hotel directly connected to Osaki Station on the Yamanote Line and Rinkai Line (about 500 feet from the ticket gate). Great for solo female travelers and first timers on sightseeing or business trips.

4
Very Good
385 reviews from verified guests
Property facilities
  • Lounge
  • Bar
  • Vending machine
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
12 min drive from Samezu Station
12 min drive from Aomono-yokocho Station
12 min drive from Tachiaigawa Station
12 min drive from Oimachi Station
16 min drive from Tokyo International Haneda Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4
Very Good
385 reviews from verified guests
Location4.7
Facilities & Amenities3.7
Service & Staff3.7
Comfort & Cleanliness3.9
Bath3.5
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 04/02/2023

    大崎駅直結で主要ターミナルへのアクセスが抜群。近隣にショッピングモールやレストランも多数あり不自由なし。さすがニューオータニクオリティです。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  2. Anonymous
    5
    Posted: 02/02/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    3
    Posted: 02/02/2023

    お部屋の壁紙が剥がれかかっていたり、机がちょっと触れるだけでガタついたり、快適とは言えないお部屋でした。廊下で出会った清掃の方々もこちらからお声をかけても会釈もなく驚きました。

    Location5
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    3
    Posted: 31/01/2023

    旅行支援で予約したからか、宴会場と同じフロアだったのが残念。

    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness3
  5. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Business
    4
    Posted: 29/01/2023

    駅近接で大変便利です。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  6. Anonymous
    4
    Posted: 28/01/2023
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal3
  7. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    1
    Posted: 27/01/2023

    お風呂の排水が悪く、シャワーを浴びていてもみるみるうちに、ふくらはぎのあたりまで溜まってきて気持ち悪かったです。

    Location3
    Facilities & Amenities1
    Service & Staff2
    Comfort & Cleanliness1
    Bath1
  8. Anonymous
    4
    Posted: 22/01/2023
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal3
  9. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    1
    Posted: 22/01/2023

    0点が有れば0点にしています。 1.バスルームにトイレットペーパーが散乱していた。 2.加湿器に水が残っていてカビだらけだった。 3.バスソルトが1個だけ? チェックイン後すぐに1.に気がつきフロントの方に連絡した所トイレットペーパーを片付け、ゴミ箱の位置を直し、他に何かございますかで終了でした。この部屋は掃除されてないのではと聞きましたが終わっていて綺麗ですとのこと。 掃除が終わり、チェックをした後に誰かが使ったのでは?と聞きましたが掃除は終わり使っていません。この件は上司にも伝えておきますと言われた。 社内のことを私に言わなくて良いし、部屋を取り替えて欲しかった。 2.と3.は後から気がつきました。 日本を代表するホテルの名前が書かれたアメニティーがかえって悲しくなった。

    Location4
    Facilities & Amenities1
    Service & Staff1
    Comfort & Cleanliness3
    Bath1
  10. K28956
    |
    JapanJapan
    |Age: 60s
    |
    Business
    4
    Posted: 21/01/2023

    朝食はコスパ良くおすすめです。

    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
    Meal4
  11. 1 - 10 of 385 reviews

Property information

Business hotel
Address
1-6-2 Osaki, Shinagawa-ku, Tokyo, 141-0032, Japan
Check-in time
14:00 - 5:00
Check-out time
11:00
Total number of rooms
427
Phone number
+81 3 3779 9177
Fax number
+81 3 3779 9181

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Lounge
  • Bar
  • Vending machine
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Shop
  • Paid laundry

Services offered

  • Home delivery
  • Room service
  • Wake-up call
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Business hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

*The displayed amount does not include the accommodation tax. The accommodation tax is 100 yen per person per night for 10,000 yen or more (tax not included), 200 yen for 15,000 yen or more per night.

*Please pay the accommodation fee at the time of check-in.

[Internet connection] Wi-Fi connection available in the entire building (free) *Extension fee for check-out time [11:00-17:00 1,500 yen per hour]

[Regarding non-smoking rooms]

If you wish to guarantee a non-smoking room, please make a reservation for a non-smoking floor and room type.

A non-smoking room cannot be guaranteed if the room type is not specified as non-smoking.

Recommended spots

32m from O Art Museum

974m from Shinagawa-jinja Shrine

1,996m from Sengaku-ji Temple

2,031m from Tokyo Metropolitan Teien Art Museum

2,114m from Ryusen-ji Temple (Tokyo)

2,182m from Institute for Nature Study, National Museum of Nature and Science

2,306m from Otori-jinja Shrine

2,516m from Meguro Museum of Art

2,733m from Tokyo Photographic Art Museum

2,905m from Museum of Contemporary Sculpture

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