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Itoen Hotel Kusatsu

Ryokan

Experience peace of mind at this inn, nestled in a quiet resort area in Kusatsu Onsen. Features a renowned hot spring with one of the largest outputs of natural spring water in Japan.

3.8
Good
135 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Vending machine
  • Sauna
  • Shop
30 min drive from Haneo Station
31 min drive from Gumma-Otsu Station
34 min drive from Naganohara-Kusatsuguchi Station
37 min drive from Manza-Kazawaguchi Station
2 hr 54 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

3.8
Good
135 reviews from verified guests
Location3.3
Facilities & Amenities3.6
Service & Staff3.7
Comfort & Cleanliness3.7
Bath4.1
Meal3.3
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    4
    Posted: 9/23/2023

    お風呂もとてもよく、貸切風呂も無料と言うことなしですが夕飯がちょっと淋しくてびっくりしました。 朝ごはんの方が満足感がありました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal3
  2. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 9/19/2023

    すべてに関して文句なしでした。お掃除が行き届いていて、気持ちが良かったです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 9/19/2023

    すべてに関して文句なしでした

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. ナカヤマ0827
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    4
    Posted: 9/18/2023

    バイキングは料理によっては冷めていたり、硬かったり… あとマナーが悪い人が多かった。 料理の前で咳をしたり、子供を走らせたり… 結構そのような方が見受けられました。 スタッフの方はとても親切でした。また、部屋も綺麗でした。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal2
  5. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 8/16/2023

    温泉がとても良かったです。 避暑地だけありだるい暑さはありませんでした。 食事は朝夕バイキングでしたが、夕飯の品数がもう少しあったらいいなと思いました。 アルコール飲み放題なので、大人向けな感じです。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal3
    Reply from the property

    この度は伊東園ホテル草津へご宿泊いただき誠にありがとうございました。 草津温泉をお楽しみいただけたご様子で大変嬉しく存じます。 今後とも皆様のご旅行がより良い旅となるよう、サービス向上に努めて参ります。 また草津温泉へお越しの際は数多くある宿泊施設様の中から当館をお選びいただければ幸いと存じます。 今後とも伊東園ホテル草津へを宜しくお願い申し上げます。 伊東園ホテル草津 フロント

    Posted: 8/19/2023
  6. 1 - 5 of 135 reviews
Property information
Itoen Hotel Kusatsu's map
30 min drive from Haneo Station
31 min drive from Gumma-Otsu Station
34 min drive from Naganohara-Kusatsuguchi Station
37 min drive from Manza-Kazawaguchi Station
2 hr 54 min drive from Shinshu Matsumoto Airport
Check-in time:
3:00 p.m. - 11:00 p.m.
Check-out time:
11:00 a.m.

Payment methods

Credit cards accepted
Visa
MasterCard
American Express
JCB
Cash accepted
Ryokan
464-1051 Kusatsu, Kusatsu-machi, Agatsuma-gun, Gunma, 377-1711, Japan
30 min drive from Haneo Station
31 min drive from Gumma-Otsu Station
34 min drive from Naganohara-Kusatsuguchi Station
37 min drive from Manza-Kazawaguchi Station
2 hr 54 min drive from Shinshu Matsumoto Airport
+81 279 88 1522
Total number of rooms
54

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Other information

  • Please bring your own mask. If you do not have one, we sell it for 50 yen (excluding tax).

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Vending machine
  • Sauna
  • Shop
  • Karaoke room
  • Grand bathGrand bath
  • Table tennis
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Home delivery
  • Wake-up call

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Ryokan

Supported languages

  • Japanese
  • English

Notice from property

Please be sure to contact us if check-in is after 18:00.

Bath tax is required separately. (150 yen per person)

Recommended spots

1,010m from Kusatsu Nettaiken Zoo

1,714m from Yubatake Hot Spring Water Source

1,778m from Kusatsu Town Onsen Museum

1,856m from Kosen-ji Temple

2,074m from Kusatsu Tsurutaro Kataoka Museum

2,582m from Sainokawara Park

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