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Hotel Flex

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Established in 1872, this hotel by Yoshikawa Ryokan features a blue and white theme along with a simple interior decor that's a hit with women.

3.9
Very Good
24 reviews from verified guests
Property facilities
  • Vending machine
  • Convenience store
  • Restaurant
  • Paid laundry
  • Spa / Beauty salon
  • Cafe
7 min walk from Kanayama-cho Station
2 min drive from Hiroshima-eki Station
2 min drive from Matoba-cho Station
2 min drive from Enkobashi-cho Station
49 min drive from Hiroshima Airport
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Ratings and reviews

3.9
Very Good
24 reviews from verified guests
Location4
Facilities & Amenities3.6
Service & Staff3.9
Comfort & Cleanliness3.6
Bath3.1
Meal4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    3
    Posted: 6/29/2022
    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
  2. アイボGTR
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    2
    Posted: 6/17/2022

    出張にて利用しました。 リバーサイドの部屋の反対側でカーテンを開けると、ビルサイドでした。 部屋は綺麗でした。

    Location2
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness1
    Bath3
    Reply from the property

    この度はご宿泊頂きまして誠にありがとうございます。 お部屋の件ですが、お客様のご予約はシングルとなるためビル側のご案内となっておりました。 リバーサイドシングル(セミダブル)、ツインのお部屋は川側確約となりますので次回当ホテルをご利用して頂ける際は、そちらのお部屋をご予約頂ければ幸いです。

    Posted: 6/18/2022
  3. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Solo
    4
    Posted: 6/16/2022

    併設カフェがおしゃれで素敵!朝食も大満足でした。水回りがちょっと古いのと、駅からは徒歩5分を想定して歩くとちょっと遠く感じました。でも基本設備は綺麗で店員さんも優しいです。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal5
    Reply from the property

    この度はご宿泊頂きまして誠にありがとうございます。 朝食気に入って頂き大変光栄です。 これからもお客様が快適にお過ごし出来るよう スタッフ一同精進して参ります。 広島へお越しの際は是非またご利用くださいませ。

    Posted: 6/18/2022
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    4
    Posted: 5/23/2022

    川沿いのとてもおしゃれなホテルでした

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Reply from the property

    ご宿泊いただきまして誠にありがとうございます。 これからもお客様に快適なお時間をお過ごし出来るようスタッフ一同精進いたします。 ご投稿ありがとうございました。

    Posted: 5/23/2022
  5. Anonymous
    4
    Posted: 5/22/2022
    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
  6. Anonymous
    4
    Posted: 5/20/2022
    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
  7. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    3
    Posted: 5/16/2022

    立地と価格は破格の安さ。 部屋、風呂は古さを感じる。 暖房は使えない。 安さを求める方はよい。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness2
    Bath2
    Reply from the property

    この度はご宿泊いただきまして誠にありがとうございます。 空調に関しましては中央管理方式をとっている為、その日の温度状況で冷暖房を一括で管理しております。 お部屋での調節ができずご不便おかけしましたことお詫び申し上げます。 今後の改善の参考とさせて頂き、お客様により一層快適にお過ごし頂ける様、精進して参ります。 ご投稿ありがとうございました。

    Posted: 5/17/2022
  8. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 4/27/2022

    川側のお部屋は、猿猴川と京極側が見えて素敵です。お昼近くに着いたので、荷物を預けがてら併設のカフェでランチを食べましたが、優しい味でとてもおいしかったです。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    ご宿泊頂きまして誠にありがとうございます。 また、当ホテルカフェのご利用重ね重ねお礼申し上げます。 広島へお越しの際は是非ご利用くださいませ。 お客様にまたお会いできる日を心よりお待ち致しております。

    Posted: 5/8/2022
  9. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 4/27/2022

    スタッフの皆さんが温かく歓迎してくださいました。ウェルカムドリンクの桜のお茶、おいしかったです。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    度々のご投稿誠にありがとうございます。 お褒めのお言葉大変嬉しく思います。 お客様に快適なひと時を過ごして頂ける様スタッフ一同努めて参ります。 またのご利用心よりお待ちしております。

    Posted: 5/8/2022
  10. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 4/27/2022

    駅から徒歩圏内だったのと、コンビニがすぐ隣にあって便利でした。スタッフの皆さんはフレンドリーで暖かかったです。ウェルカムドリンクのイチゴソーダ、おいしかったです!

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    この度はご宿泊頂きまして誠にありがとうございます。 ウェルカムドリンク気に入って頂けた様で嬉しく思います。 少しでもお客様が心地よくお過ごし出来ますよう、スタッフ一同これからも精進して参ります。 ご投稿ありがとうございました。

    Posted: 5/8/2022
  11. 1 - 10 of 24 reviews

Property information

Business hotel
Address
7-1 Kaminoboricho, Naka-ku, Hiroshima-shi, Hiroshima, 730-0014, Japan
Check-in time
3:00 p.m. - 5:30 a.m.
Check-out time
10:00 a.m.
Total number of rooms
58
Phone number
+81 82 223 1000
Fax number
+81 82 223 5678

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • Employees wear masks and disinfect the building frequently. We will do our utmost to ensure that our customers can stay with peace of mind, and we ask for your understanding and cooperation. Matters to be observed when using GOTO Travel from the Japan Tourism Agency At accommodation facilities, temperature measurement at check-in, identity verification of travelers (identity verification is performed with a driver's license, etc.), thorough measures for three-cs at bathhouses and restaurants, and three-cs for meals. Avoidance is a condition for participation in this project. Please be sure to follow the instructions of employees such as accommodation facilities.

Awards

Rakuten Travel Bronze Award 2020
Rakuten Travel Silver Award 2019

Features and facilities

On-site facilities

  • Vending machine
  • Convenience store
  • Restaurant
  • Paid laundry
  • Spa / Beauty salon
  • Cafe

Property type

  • Business hotel

Services offered

  • Home delivery
  • Dry cleaning
  • Wake-up call

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

There are 2 parking lots. Height limit 2M Parking lot No exit during business hours 1300 yen 15: 00-10: 00 No entry / exit ★ The time is different during the year-end and New Year holidays. Please check directly with the hotel

Reservations made by travel agencies cannot be made through Net.

We are sorry, but we may not be able to guide you if the parking lot is full. We do not accept advance reservations for parking lots.

All rooms at the hotel are non-smoking. Please note that there is basically no smoking space.

Cards cannot be used for plans with [Local cash plan] in the plan name if payment is made locally. Please pay in cash.

From the Japan Tourism Agency [Matters to be observed when using Go To Travel] At accommodation facilities, etc., temperature measurement at check-in, identity verification of travelers, thorough 3 dense measures at bathhouses and eating and drinking facilities, 3 when eating Avoiding dense

★ Smokers are not allowed in non-smoking rooms for any reason. Please refrain from staying, cancel your reservation, and leave the building. In that case, we will not introduce new rooms or other hotels or refund.

Breakfast is from Am7: 30 to Am10: 00, and the last order is Am9: 45. Breakfast is a set plan, so even if it is not available, no refund will be given.

Please leave your KEY at the front desk when you go out. The curfew is 1 o'clock. After that, it will be supported by the intercom.

Cancellation policy for stays of 5 people or more and 3 days or more will be different. Please check with the front desk in advance.

Recommended spots

468m from Shukkeien Garden

482m from Hiroshima Prefectural Museum of Art

1,122m from Hiroshima Museum of Art

1,191m from Hiroshima City Museum of Contemporary Art

1,216m from Hiroshima Castle

1,307m from Raisanyo Shiseki Museum

1,516m from Hiroshima Children's Museum and Library

1,520m from Atomic Bomb Dome

1,581m from Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims

1,703m from Hiroshima Peace Memorial Museum