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Toyako Onsen Toya Kanko Hotel

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

All rooms face the lake and offer great views of Lake Toya, Nakajima, and Mount Yotei. Wi-Fi in all rooms. Discount coupons now available!

4.1
Very Good
52 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Bar
  • Vending machine
22 min drive from Usu Station
24 min drive from Toyoura Station
25 min drive from Okishi Station
27 min drive from Nagawa Station
1 hr 50 min drive from New Chitose Airport
1–5 guests
No smoking
  • Bath and toilet available
    • DinnerDinner
    • BreakfastBreakfast
    PhP8,635.58
    Includes taxes & fees
    1 room 2 guests 1 night

    We offer Japanese set menus and seasonal menus. Of course, the volume is perfect!! Relax and have fun with your family in the restaurant or hall! ◆Meals◆ Dinner: Japanese set menu at restaurant or hall Breakfast: Japanese and Western buffet at the restaurant *Depending on the number of guests, it may be a set menu. "Please understand in advance." ◆Room type◆ 【Lake side Japanese-style room】 1st to 4th floor Japanese-style room overlooking Lake Toya, Nakajima, and Mt. Yotei (with bathroom) ◆Room equipment◆ TV/telephone/refrigerator (no contents)/pot/unit bath/toilet with washing machine/air conditioning There are 2 free PCs in the front lobby on the 1st floor. Wired and wireless LAN compatible. ◆ Option menu and information ◆ Private hot spring bath・・・50 minutes 2,200 yen to 3,300 yen (once use) ■ Bedrock bath・・・60 minutes 1,320 yen (1 person) * The optional private bath and bedrock bath require advance reservations, so please inquire when making a reservation. *This product is an accommodation plan for individual guests. Reservations for the purpose of resale or resale by travel agencies, land operators, etc. cannot be accepted. The view of Lake Toya from your room is just superb! Please make it a memory of your family. Please visit Lake Toya! We are waiting for you!!

    Plan details

    It's a good deal and fills your heart and stomach! ! Japanese set menu plan [Breakfast] [Dinner]

    PhP8,635.58
    Includes taxes & fees
    1 room 2 guests 1 night

    We offer Japanese set menus and seasonal menus. Of course, the volume is perfect!! Relax and have fun with your family in the restaurant or hall! ◆Meals◆ Dinner: Japanese set menu at restaurant or hall Breakfast: Japanese and Western buffet at the restaurant *Depending on the number of guests, it may be a set menu. "Please understand in advance." ◆Room type◆ 【Lake side Japanese-style room】 1st to 4th floor Japanese-style room overlooking Lake Toya, Nakajima, and Mt. Yotei (with bathroom) ◆Room equipment◆ TV/telephone/refrigerator (no contents)/pot/unit bath/toilet with washing machine/air conditioning There are 2 free PCs in the front lobby on the 1st floor. Wired and wireless LAN compatible. ◆ Option menu and information ◆ Private hot spring bath・・・50 minutes 2,200 yen to 3,300 yen (once use) ■ Bedrock bath・・・60 minutes 1,320 yen (1 person) * The optional private bath and bedrock bath require advance reservations, so please inquire when making a reservation. *This product is an accommodation plan for individual guests. Reservations for the purpose of resale or resale by travel agencies, land operators, etc. cannot be accepted. The view of Lake Toya from your room is just superb! Please make it a memory of your family. Please visit Lake Toya! We are waiting for you!!

    Meals
    • DinnerDinner
    • BreakfastBreakfast
Room details

Lakeside 1st to 4th floor guest rooms (with air conditioning, bath, washlet) [Japanese room] [Non-smoking] [Lake view]

1–5 guests
No smoking
Lake view
Room facilities
  • Bath and toilet available
1–4 guests
No smoking
  • Bath and toilet available
    • DinnerDinner
    • BreakfastBreakfast
    PhP9,482.21
    Includes taxes & fees
    1 room 2 guests 1 night

    We offer Japanese set menus and seasonal menus. Of course, the volume is perfect!! Relax and have fun with your family in the restaurant or hall! ◆Meals◆ Dinner: Japanese set menu at restaurant or hall Breakfast: Japanese and Western buffet at the restaurant *Depending on the number of guests, it may be a set menu. "Please understand in advance." ◆Room type◆ 【Lake side Japanese-style room】 1st to 4th floor Japanese-style room overlooking Lake Toya, Nakajima, and Mt. Yotei (with bathroom) ◆Room equipment◆ TV/telephone/refrigerator (no contents)/pot/unit bath/toilet with washing machine/air conditioning There are 2 free PCs in the front lobby on the 1st floor. Wired and wireless LAN compatible. ◆ Option menu and information ◆ Private hot spring bath・・・50 minutes 2,200 yen to 3,300 yen (once use) ■ Bedrock bath・・・60 minutes 1,320 yen (1 person) * The optional private bath and bedrock bath require advance reservations, so please inquire when making a reservation. *This product is an accommodation plan for individual guests. Reservations for the purpose of resale or resale by travel agencies, land operators, etc. cannot be accepted. The view of Lake Toya from your room is just superb! Please make it a memory of your family. Please visit Lake Toya! We are waiting for you!!

    Plan details

    It's a good deal and fills your heart and stomach! ! Japanese set menu plan [Breakfast] [Dinner]

    PhP9,482.21
    Includes taxes & fees
    1 room 2 guests 1 night

    We offer Japanese set menus and seasonal menus. Of course, the volume is perfect!! Relax and have fun with your family in the restaurant or hall! ◆Meals◆ Dinner: Japanese set menu at restaurant or hall Breakfast: Japanese and Western buffet at the restaurant *Depending on the number of guests, it may be a set menu. "Please understand in advance." ◆Room type◆ 【Lake side Japanese-style room】 1st to 4th floor Japanese-style room overlooking Lake Toya, Nakajima, and Mt. Yotei (with bathroom) ◆Room equipment◆ TV/telephone/refrigerator (no contents)/pot/unit bath/toilet with washing machine/air conditioning There are 2 free PCs in the front lobby on the 1st floor. Wired and wireless LAN compatible. ◆ Option menu and information ◆ Private hot spring bath・・・50 minutes 2,200 yen to 3,300 yen (once use) ■ Bedrock bath・・・60 minutes 1,320 yen (1 person) * The optional private bath and bedrock bath require advance reservations, so please inquire when making a reservation. *This product is an accommodation plan for individual guests. Reservations for the purpose of resale or resale by travel agencies, land operators, etc. cannot be accepted. The view of Lake Toya from your room is just superb! Please make it a memory of your family. Please visit Lake Toya! We are waiting for you!!

    Meals
    • DinnerDinner
    • BreakfastBreakfast
Room details

Lake-side Japanese-Western style room (with air conditioner, bath, washlet) [Japanese-western room] [Non-smoking] [Lake view]

1–4 guests
No smoking
Lake view
Room facilities
  • Bath and toilet available

Ratings and reviews

4.1
Very Good
52 reviews from verified guests
Location4.6
Facilities & Amenities3.7
Service & Staff4
Comfort & Cleanliness3.9
Bath4.1
Meal3.8
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 9/19/2023
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  2. ポム0107
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 9/19/2023

    父の退職祝いで家族みんなで宿泊しました。 8人と大人数だった為2部屋で取り、元々レストランでの夕食のプランでしたが、宿泊前日に連絡があり、他の家族と一緒に部屋食に変更して頂きました。 家族みんなで食べる事が出来て良かったです。 ありがとうございました。 また、お食事を運んで下さった2名の方も感じの良い方で、写真をお願いすると撮ってもらえて家族の記念写真になりました。 ありがとうございました。 ひとつだけ残念な事があり、女性の大浴場の脱衣所にあるドライヤーがたまたまほぼ冷風みたいな風しか出ない物に当たり全然乾きませんでした。 たぶん壊れていると思うので、替えて頂きたいです。 それ以外は夕食も食べ切れないほどの品数で味もおいしかったのと、朝食のバイキングもおいしく満足でした。 また、お部屋から湖が一望でき、花火も部屋から見れて良い思い出になりました。 スタッフの方の接客も丁寧で良かったです。 ありがとうございました!

    Location4
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 9/19/2023

    9月15日に宿泊しました。部屋はレビューでよく書かれている古い部屋です。もし神経質な方とは無理かなぁと感じました。でも部屋からの景色の眺めがよくロングラン花火大会も目の前で見られて感動でした。あと私の見間違いなのかネットで洞爺観光ホテルさんを検索してるときに公式ホームページで自転車も無料で借りられると書いてたので洞爺湖を満喫したくて、早めにチェックインして自転車借りたら翌日の精算時に自転車代1600円(3人分)取られました。えっ!?と思いましたが、せっかく楽しい気分で泊まったのでここは言わずに我慢しました。

    Location5
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness2
    Bath4
    Meal2
  4. ぽ〜とまん
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    5
    Posted: 9/18/2023

    洗面とトイレが別で、コンビニが目の前にあって、湖上花火が見れて、大変良かったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal4
  5. おめぐちゃん0707
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    3
    Posted: 9/18/2023

    9月14日に一泊。古いのはわかるが、もう少し綺麗に清掃してほしい。部屋は改装?してあるが、布団の上に埃がけっこうあったり、使ってはないがお風呂に水垢やカビがあった。コーヒーを飲みたくても部屋にも他にも置いてなくて、朝食まで我慢。近くに飲食店やコンビニはあるので夜は近くの焼肉店で食べました。朝食は美味しいと思います。お風呂は部屋からかなり歩く。隣の話し声がけっこう聞こえたり、上の階の人の足音が凄く聞こえて気になる人には厳しいかな。眺めは良かったが、洞窟風呂は狭いかな。 部屋から見えた花火が子供が喜んでいたので良かった。

    Location3
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness1
    Bath2
    Meal4
  6. 1 - 5 of 52 reviews
Property information
Toyako Onsen Toya Kanko Hotel's map
22 min drive from Usu Station
24 min drive from Toyoura Station
25 min drive from Okishi Station
27 min drive from Nagawa Station
1 hr 50 min drive from New Chitose Airport
Check-in time:
2:00 p.m. - 7:00 p.m.
Check-out time:
10:00 a.m.

Payment methods

Visa
MasterCard
American Express
JCB
Cash accepted
Ryokan
33 Toyako Onsen, Toyako-cho, Abuta-gun, Hokkaido, 049-5721, Japan
22 min drive from Usu Station
24 min drive from Toyoura Station
25 min drive from Okishi Station
27 min drive from Nagawa Station
1 hr 50 min drive from New Chitose Airport
+81 142 75 3160
Total number of rooms
131

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Bar
  • Vending machine
  • Banquet hall
  • Bedrock bath
  • Shop
  • Sauna
  • Meeting room
  • Paid laundryPaid laundry
  • Cafe
  • Grand bathGrand bath
  • Table tennis
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Room serviceRoom service
  • Meal considerations (allergies)Meal considerations (allergies)
  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Supported languages

  • Japanese
  • Chinese
  • English

Notice from property

・Dinner is not available after 20:00. In that case, please contact us in advance.

・If you arrive after 20:00 without contacting us, you may be treated as a non-stay.

・A bathing tax of 300 yen per person will be charged separately. (per night)

・Please let me know the mobile number where I can contact you on the day.

・Customers who apply for the "room meal plan" can choose the type of kamameshi that they like, and please contact us by phone by the day before.

・If there is no contact, it will be an optional kamameshi. There are seven types of kamameshi: red fish, salmon, chicken, scallop, crab, sea bream, and eel.

・From April 1, 2020, all guest rooms will be non-smoking. Please use the smoking corner in the 1F lobby.

Our hotel offers a free shuttle service from JR Toya Station. ☆If you wish to use the free shuttle service, please let us know your train arrival time (Toya Station) by the day before.

Please note that the pick-up service is only available after 14:00 on the day of arrival. Departure from Toya Station: According to the JR arrival time requested. Delivery is only in the morning of the departure date.

Recommended spots

4,353m from Usuzan Ropeway

4,380m from Mount Showa-Shinzan

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