Arima Onsen Merveille Onsen
About two minutes on foot from Arima-Onsen Station. Relax away at this quiet hot spring inn featuring gold and silver baths.
- Vending machine
Restaurant- Japanese restaurant
- Sauna
Spa / Beauty salon
Parking lot
Ratings and reviews
- Anonymous4Posted: 3/15/2023
- Anonymous|
Japan|Age: 50s|Solo2Posted: 3/9/2023駅から近くて便利でした。 食事の内容がイマイチなのと露天風呂が離れていて一旦着替えないと行けないのが残念でした。
Reply from the propertyこの度はメルヴェール有馬をご利用いただき誠にありがとうございます。 お食事の内容でございますがお客様に満足していただけず残念に思っております。 今回の末広御膳以外にも懐石料理のコースがございますのでまた機会がありましたらご賞味くださいませ。 露天風呂でございますが自然の景観を重視し大浴場とは別の場所に作られました。 お客様にはご不便をおかけしましたがご了承くださいませ。 この度は貴重なご意見ありがとうございます。 またのお越しを心よりお待ちしております。
Posted: 3/10/2023 - Anonymous3Posted: 2/25/2023
- Anonymous4Posted: 2/25/2023
- genmama706|Japan|Age: 60s|Friends4Posted: 2/16/2023
4回目の利用です。食堂、お風呂も遠くなく気に入ってます。金泉も銀泉も両方とも入れて良いです。 ただ9年前、泊まった時に父をお風呂に入れるのに手すりが少なく、夫が回りの人から大変やねぇと何人かに声をかけられました。今回。私の年齢も上がり、入浴するのに真ん中に手摺りがあればと感じました。特に金泉は底が見えないので段がわかりません。以前と同じだったのがとても残念に感じました。 他は申し分ないのでまた泊まるつもりです。
Reply from the propertyこの度はメルヴェール有馬をご利用いただきまして誠にありがとうございます。 館内のバリアフリーが整っておらずお客様にはご不便をおかけし申し訳ございませんでした。 今後検討させていただきます。 また機会がありましたら是非ご利用くださいませ。 貴重なご意見ありがとうございました。
Posted: 2/22/2023 - …1 - 5 of 232 reviews
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
Ventilation
- Shared spaces regularly ventilated
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Staff mindful of guest-to-guest contact
Rooms
- Guestroom availability regulated
- Antiseptic solution available
- Furnishings regularly disinfected
Meals
- Unwell guests kept separate from dining areas
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Bathing areas
- Antiseptic solution available
- Bath fixtures regularly disinfected
- Bathing areas decongested and segmented
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests asked to wear masks when not in their room
Emergency response preparation
- COVID emergency response manual prepared
- Staff trained in COVID emergency response
Features and facilities
On-site facilities
- Vending machine
- Restaurant
- Japanese restaurant
- Sauna
- Spa / Beauty salon
- Parking lot
- Shop
Open-air bath (hot spring)
Grand bath- Grand bath (hot spring)
Services offered
- Home delivery
- Fax machine
- Wake-up call
Property type
- Resort hotel
Accepted payment methods
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
Notice from property
Supper will be available until 19:30.
The open-air bath is open only at night.
Supper will be from 17:30 or 19:30. Please let us know the start time either. If the seats are full, we may not be able to meet your request. please note that.
All seats in the restaurant are non-smoking.
The hotel may call or email you for confirmation within 2 days of making your reservation.
A bath tax of 150 yen per person is required separately.
Breakfast will be a Japanese set meal from 7:00.
The public bath closes at midnight and 10 am, so be sure to enter 30 minutes in advance.
Please let us know through Rakuten if you want to change the number of people. You cannot visit us directly at the hotel.
Recommended spots
1,070m from Zuihoji Park
2,973m from Mount Rokko
4,069m from Rokko Garden Terrace
4,191m from Rokko Alpine Botanical Garden