Premier rooms on the top floor command a grand view of the golf course and the Mount Hakone volcanic caldera.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
Kodachi Hikari [Superior] [Twin room] [Non-smoking] [Mountain view]
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
We have prepared a standard plan that you can spend at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking areas. In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus Information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.
Kodachi/Hikari top floor [Premium] [Twin room] [Non-smoking] [Mountain view]
赤ちゃんの立派なベビーベッドや、臭わないオムツ用ゴミ箱なども用意していただいて、子連れにとても親切で安心して利用できました。 レストランでのサービスも大変良く、量は少なめだが味は良かった。 英語が話せない外国人観光客の方への説明が足りないのか温泉の利用方法がわからなかったようで、土足で私服を着てバッグを持ったまま温泉の中に入って来たりする人が何人もいて、浴室内にバスタオルが何枚も散乱していたりと大変な事になっていた。 チェックインの時点で温泉の利用方法と、ルールを守ってもらうことをもっと伝えてあげたら良いかもです。
この度は当ホテルをご利用いただきまして誠にありがとうございます。またご滞在に関する感想をお寄せいただきまして重ねて御礼申し上げます。 ご滞在には概ねご満足いただけたようで大変うれしく思います。 海外のお客さまへの対応につきましては、ご不快な思いをさせてしまいまして誠に申し訳ございませんでした。海外のお客さまへは、温泉の利用の仕方をチェックイン時、客室内、脱衣所の掲示板といった形で各所ご案内をさせていただいておりますが、十分にご理解をいただける案内ではなかった為、今回のようなことが起こってしまったかと存じます。今後は、さらにチェックイン時のご案内を強化するとともに、動画でのご案内を追加するなど改善に努めてまいります。 今後も皆さまにお寛ぎいただける滞在をご提供できるようスタッフ一同努めてまいりますので、また箱根方面へお出かけの際には、再訪いただけましたら幸いでございます。今後ともご愛顧賜わりますようお願い申し上げます。
祖父母との旅行で宿泊しました。祖父母の部屋は5階の50平米、私たち家族は3名で泊まれるスーペリアルームでした。 エキストラベッドはソファの背もたれを倒したもので部屋も狭くなってしまい、5階の部屋に3人以上泊まれると有難いと思いました。 夕食と朝食はどちらも非常に美味しくて、2連泊以上すると朝食のメニューが変わるところに気遣いを感じられます。ボリュームがありとても満足しました。 温泉の温度が丁度良く、露天風呂からはゴルフの音が聞こえてきて心地よい時間を過ごせました。 またお世話になりたいと思います。
この度は当ホテルをご利用いただきまして、誠にありがとうございます。またご滞在に関するコメントをお寄せいただきまして重ねて御礼申し上げます。 ご滞在には概ねご満足いただけたようで大変うれしく思います。お食事や温泉を気に入っていただけたようで、何よりでございます。しかしながらソファーベッドの件では、本来お寛ぎいただかなくてはならないところ、窮屈な思いをさせてしまいまして誠に申し訳ございませんでした。ソファーベッドに関しましては、他のお客さまからも多くのご意見を頂戴しておりまして、現在改善に向け検討をしております。皆さまに快適にお過ごしいただけるよう改善に努めてまいります。 今後も皆さまにご満足いただける滞在をお届けできるよう努めてまいりますので、また箱根方面へお出