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Kikunan Onsen UBL Hotel

Resort hotel

Hot springs available in all rooms! Check out our natural and gentle beautifying bath. About 20 minutes by car to Kumamoto Castle. Great for sightseeing.

4.2
Very Good
52 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • RestaurantRestaurant
  • Vending machine
  • Wedding hall
  • Sauna
  • Meeting room
14 min walk from Shinsuya Station
4 min drive from Kuroishi Station
5 min drive from Horikawa Station
5 min drive from Hakenomiya Station
40 min drive from Aso Kumamoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.2
Very Good
52 reviews from verified guests
Location3.8
Facilities & Amenities3.9
Service & Staff4
Comfort & Cleanliness4.1
Bath4.3
Meal4.1
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Most recent
Review score
All ratings
  1. kubuchan
    |
    JapanJapan
    |Age: 80s or more
    |
    Family with kid(s)
    4
    Posted: 5/17/2023

    初めての宿泊利用です。 温泉岩風呂は趣があり泉質も好みで十分リラックスさせて頂き、更に隣接の「あがんなっせ」では色々な種類の温泉に入浴出来て楽しめました。 食事は高齢のため量は控えめになりますが、夕食はバランスも良く量も適当で大変美味しく頂きました。 お部屋は清掃が行き届いて清潔でした。ただトイレが独立していたらもっと使いやすいのではと思います。 総じて満足のいく宿泊でした。ありがとうございました。 また、利用させて頂きます。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 5/6/2023

    食事が美味しく、従業員の方の対応もとても良かったです。 大浴場は岩風呂で、サウナもあり気持ち良かったです。 又是非利用したいと思います。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 5/6/2023

    5/4〜5に高齢の両親と赤ちゃんを連れての家族旅行に、初めて利用させて頂きました。 熊本市内から少し離れた場所ではありましたが、自家用車でしたのでそんなに不便は感じませんでした。 大浴場にいらした従業員の方にお話を伺いましたが、とても感じが良かったです。 夕食会場での会席料理はどれも美味しかったです。その会場でお世話をして下さった従業員の方もとても丁寧で感じ良く、更にイケメンでした。我が家の面食いの一歳の赤ちゃんが気に入った様で彼に釘付けでした(笑) 朝食のバイキングのパンも美味しかったです。 全てにおいて素晴らかったので、家族団欒で楽しく素敵な時間を過ごす事が出来ました。 又是非利用したいと思います。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    4
    Posted: 5/2/2023
    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal3
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    3
    Posted: 4/2/2023

    併設の温浴施設は最高です。 ホテル自体は、無難な感じです。

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath5
    Reply from the property

    この度は菊南温泉ユウベルホテルを御利用頂きまして誠にありがとうございます。 併設の“おんせんカフェスパリゾート”あがんなっせの温浴施設もご利用くださいまして重ねて御礼申し上げます。菊南温泉のお湯をふんだんに使ったホテル、あがんなっせを今後とも宜しくお願い申し上げます。またのご利用をお待ち申し上げております。

    Posted: 4/9/2023
  6. 1 - 5 of 52 reviews

Property information

Resort hotel
Address
3-10-1 Tsuruhada, Kita-ku, Kumamoto-shi, Kumamoto, 861-5517, Japan
Check-in time
3:00 p.m. - 10:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
86
Phone number
+81 96 344 5600
Fax number
+81 96 344 5554

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • RestaurantRestaurant
  • Vending machine
  • Wedding hall
  • Sauna
  • Meeting room
  • Cafe
  • Banquet hall
  • Shop
  • Table tennis
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

Cancellation on the day will be charged 80% of the accommodation fee.

A bath tax of 150 yen is required separately.

Recommended spots

3,846m from Musashizuka Park

4,364m from Tatsuta Nature Park

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