The Blossom Kumamoto

[Limited time plan] Enjoy a quality moment away from the hustle and bustle of the city. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

This is a simple plan for accommodation only, without meals. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

This is a simple plan for accommodation only, without meals. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

[Limited time plan] Enjoy a quality moment away from the hustle and bustle of the city. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

This is a simple plan for accommodation only, without meals. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

[Limited time plan] Enjoy a quality moment away from the hustle and bustle of the city. ＜Breakfast＞ 9F Restaurant 'Kyushu Creative Cuisine Sensan Bansui' 6:30–10:30 (Last Entry 10:00) A buffet offering a rich seasonal variety of Japanese, Western, and Chinese dishes, featuring carefully selected ingredients from Kumamoto and across Kyushu. * Depending on the situation, a set menu may be offered. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・If elementary school children use breakfast, an additional 1,400 yen (including tax) will be charged. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

[Limited time plan] Enjoy a quality moment away from the hustle and bustle of the city. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

This is a simple plan for accommodation only, without meals. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)

[Limited time plan] Enjoy a quality moment away from the hustle and bustle of the city. ＜Breakfast＞ 9F Restaurant 'Kyushu Creative Cuisine Sensan Bansui' 6:30–10:30 (Last Entry 10:00) A buffet offering a rich seasonal variety of Japanese, Western, and Chinese dishes, featuring carefully selected ingredients from Kumamoto and across Kyushu. * Depending on the situation, a set menu may be offered. <Recommended Points of THE BLOSSOM KUMAMOTO> - Perfectly located as a base for your Kumamoto trip, adjacent to JR Kumamoto Station and directly connected to Amu Plaza Kumamoto. - About a 5-minute walk from the hotel lobby to the Shinkansen platform, and conveniently located for airport limousine bus access. - Ample partnered parking facilities. - All rooms are on the 9th floor or higher, featuring separate bath or shower booths and toilets. ・Depending on the room, enjoy different views such as the Aso mountains, Kumamoto cityscape, and JR railway lines. ・Beds are Simmons beds, and bath towels and face towels are Imabari towels. ・'Self-Baggage' service allows you to freely store luggage without going to the front desk. ・The Kumamoto City Tram, recommended for city sightseeing, has a stop right in front. ・Nearby the hotel, enjoy Kumamoto cuisine at '108 Steps Alley from the Station' or 'Yokamon Market'. ＜Facilities＞ Free for guests ・Relax while overlooking the garden in the 'large public bath and sauna' (15:00–25:00 / next morning 6:00–10:00). ・A 'fitness room' with skylight illumination (5:00–22:00). Certain facilities may suddenly become unavailable depending on circumstances. ＜Affiliated Parking＞ ・Amu Plaza Kumamoto Underground Parking Lot ・For guests: 1,000 yen per night (12:00 PM to 12:00 PM the next day) ・There is a direct elevator to the hotel. Midway exit is not allowed. There are no parking tickets, so please inform the front desk of your usage. Parking lots 1 to 3 are not directly connected to the hotel but can be used. When using parking lots 1 to 3, please bring the parking ticket to the front desk. <Children Bed-Sharing> ・Children aged 0 to 12 can stay free with bed-sharing w/guardian (1 child per bed). ・No bedding or amenities are provided. ・If elementary school children use breakfast, an additional 1,400 yen (including tax) will be charged. ・Bed-sharing w/guardian is limited to cases where there are two or more adults in the same room. This plan cannot accept bookings intended for resale or redistribution, such as through travel agencies. Additionally, if the contact information or the applicant is the same for a total of 8 rooms or more, a separate group or corporate cancellation policy will apply, so please check our official website for details. At our hotel, for the preservation of the global environment, we provide room cleaning for multi-night stays every three nights. On eco-cleaning days, we only replace towels, in-room wear, standard amenities, and collect trash. If you wish to have regular cleaning on an eco-cleaning day, please inform the front desk by 10 a.m. Starting July 1, 2026, a lodging tax will be introduced in Kumamoto City. All guests staying with us will be subject to this tax. A fee of 200 yen per person per night will be collected at the front desk, and we kindly ask for your understanding. We kindly request that payment be made at the front desk during check-in. (Even for guests who have made advance payments, payment at the front desk will still be required.)