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New Heartpia Onsen Hotel Nagashima

Resort hotel

Mie Reliable Hospitality Certified Facility. Conveniently located near Nabana no Sato Flower Park and Nagashima Spa Land. Let's play to the fullest in Mie!

3.9
Very Good
63 reviews from verified guests
Property facilities
  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Cafe
  • Parking lotParking lot
12 min drive from Kintetsu-Nagashima Station
12 min drive from Nagashima Station
15 min drive from Saya Station
16 min drive from Shimofukaya Station
1 hr 43 min drive from Chubu Centrair International Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

3.9
Very Good
63 reviews from verified guests
Location3.7
Facilities & Amenities3.4
Service & Staff3.7
Comfort & Cleanliness3.6
Bath4
Meal3.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 3/21/2023

    古い感じはしますが、温泉も朝食もとても良かったです。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. miya386675
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 3/18/2023

    とても良い温泉です。 ビジネスユースで一人でしたがゆったりと過ごすことができました。 たこわび…美味でした〜

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 3/12/2023

    今回初めて利用させて頂きました。 施設の古さは否めませんがそれをカバーしていると思う接客姿勢は行き届いていると思いました。 食事もすべて美味しく頂きました。鉄板焼きはすごく美味しく頂きましたが、もう少しお野菜も焼いて頂きたいと思います。 アメニティもすべて揃っていましたが、他のコメントにあった不満な点は感じられませんでした。シャンプーバーも色々揃っていて選ぶのが楽しいです。使用後のプラスチックカップが洗い場に置いてありゴミ箱が分かるように表記してあるといいですね。二回利用しましたがどちらも転がってたので廃棄しました。 湯上りに飲料水があると嬉しいです。自販機はありましたが、お水も欲しいと思いました。 朝の新鮮野菜購入。ほうれん草、ブロッコリー、苺。100円からのお値打ちでお値段以上の品揃えです。一見の価値ありです。 気になる所は地域割りの説明が分かりにくく再度聞き直した際に雑な印象を受けました。同じ内容でもものの言い方一つで良きも悪きにも受け取れるのでそう思いました。

    Location3
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    4
    Posted: 3/10/2023

    夕方の浴場は日帰りの人が多かったが夜朝はゆっくり温泉に浸かることが出来た。食事も適量で良かった。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  5. yukichanNo5
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    4
    Posted: 2/26/2023

    施設食事とも、値段を考えれば、十分満足です。ただ、地域クーポン券の説明が雑で、質問しても曖昧な答え。後で苦労しました

    Location5
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness4
    Bath5
    Meal5
  6. 1 - 5 of 63 reviews

Property information

Resort hotel
Address
604-2 Nagashimacho Matsunoki, Kuwana-shi, Mie, 511-1109, Japan
Check-in time
3:00 p.m. - 10:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
24
Phone number
+81 594 42 2661
Fax number
+81 594 42 3658

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival

Other information

  • * Chlorine dioxide generator is installed. Chlorine dioxide generator is permanently installed at the entrance of the large communal bath, the dressing room of the large communal bath, the rest room, and the restaurant. * Ozone generator is installed. Carry out the odor. Please contact us if you would like to sterilize and deodorize your room with ozone in advance.

Features and facilities

On-site facilities

  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Cafe
  • Parking lotParking lot
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Tennis court
  • Karaoke room
  • Grand bathGrand bath
  • Table tennis
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)
  • Multipurpose room

Services offered

  • Home delivery
  • Wake-up call
  • Pick-up and drop-offPick-up and drop-off

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

==================================

◆ Elementary school students and infants with dinner (meal/futon) and infants (futon only) will be charged an additional 1200 yen on 9/2, 9 and 16 at the site.

◆Please be sure to contact us if you will be checking in after the scheduled arrival time.

◆The curfew is 24:00.

◆Persons with tattoos (including stickers) are strictly prohibited from entering the facility.

◆Bathing tax (junior high school students and above @ 210 yen) will be charged separately on site.

◆Please let us know in advance if you have a physical disability. There is no elevator in the hotel, so if you book a room on the 2nd floor, you will have to use the stairs.

◆If you have food allergies, please let us know in advance. Same day service is not possible. 

◆ Elementary school students, infants (meal/futon) and infants (futon only) with dinner: 4/28-5/6, 7/15, 16, 22, 29, 8/5, 11-19, 9/23 During this period, 1,500 yen will be charged separately at the site.

◆ Elementary school students and infants (meal/futon) and infants (futon only) with dinner: 3/18・3/24~4/1・7/1・8・21・23~28・30・31・8 / 1 to 10・26 will be charged separately at the site for 1200 yen.

Recommended spots

2,401m from Chisui-jinja Shrine

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