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Onsen Auberge Provence

Resort hotel

Close to Kintetsu Shinmei Station! Meals and hot springs available.

4.3
Excellent
85 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Shop
0 min walk from Shima-Shimmei Station
4 min drive from Kashikojima Station
7 min drive from Ugata Station
7 min drive from Shima-Yokoyama Station
3 hr 35 min drive from Chubu Centrair International Airport
25m²
2–3 guests
No smoking
  • Bath and toilet available
    • DinnerDinner
    • BreakfastBreakfast
    PhP14,318.64
    Includes taxes & fees
    1 room 2 guests 1 night

    ■ Plan overview What is Shima's treasure? A plan where you can enjoy either "Ise lobster" or "Abalone" depending on the season! ! ・Ise lobster season・・・10/1~3/31 ・Abalone season: April 1 to September 30 What kind of inn is Provence in Kashikojima? I would like to recommend this recommended standard plan for you. Of course, the ingredients are unique to Shima! In addition to the main dishes that use the best seasonal Ise lobster and abalone, you can also enjoy the popular Mikumano beef. In addition, locally caught “Shima vegetables” are also delicious! For breakfast, we offer a variety of dishes in a buffet style with the hope that you will be clean and healthy from the inside and out with the blessings of Shima. ■ Starry sky event is being held for free There are no modern domes or self-opening roofs to make it easier to see the stars, but here you can see the starry sky as it is. Why not embark on an enchanting journey while listening to stories about the stars from our dedicated concierge? *Not held on Wednesdays and Thursdays. "You can use the free celestial event even if you are not using this plan." ●Notes● Reservations are accepted from 2 adults. ●Allergies● If you have any food allergies, please let us know in advance. We may not be able to respond on the day, so we appreciate your understanding.

    Plan details

    Gourmet plan to enjoy the double main of Shima's treasure and Mikumano beef [Breakfast] [Dinner]

    PhP14,318.64
    Includes taxes & fees
    1 room 2 guests 1 night

    ■ Plan overview What is Shima's treasure? A plan where you can enjoy either "Ise lobster" or "Abalone" depending on the season! ! ・Ise lobster season・・・10/1~3/31 ・Abalone season: April 1 to September 30 What kind of inn is Provence in Kashikojima? I would like to recommend this recommended standard plan for you. Of course, the ingredients are unique to Shima! In addition to the main dishes that use the best seasonal Ise lobster and abalone, you can also enjoy the popular Mikumano beef. In addition, locally caught “Shima vegetables” are also delicious! For breakfast, we offer a variety of dishes in a buffet style with the hope that you will be clean and healthy from the inside and out with the blessings of Shima. ■ Starry sky event is being held for free There are no modern domes or self-opening roofs to make it easier to see the stars, but here you can see the starry sky as it is. Why not embark on an enchanting journey while listening to stories about the stars from our dedicated concierge? *Not held on Wednesdays and Thursdays. "You can use the free celestial event even if you are not using this plan." ●Notes● Reservations are accepted from 2 adults. ●Allergies● If you have any food allergies, please let us know in advance. We may not be able to respond on the day, so we appreciate your understanding.

    Meals
    • DinnerDinner
    • BreakfastBreakfast
Room details

[Twin room] [Non-smoking]

25m²
2–3 guests
No smoking
Room facilities
  • Bath and toilet available

Ratings and reviews

4.3
Excellent
85 reviews from verified guests
Location3.6
Facilities & Amenities4.1
Service & Staff4.3
Comfort & Cleanliness3.9
Bath3.8
Meal4.6
Sort by
Most recent
Review score
All ratings
  1. chary6164
    |
    JapanJapan
    |Age: 60s
    |
    Friends
    3
    Posted: 10/1/2023

    美食というが、夕食はいうほど美味ではない。全体的にマッタリした感。 朝食はまぁまぁ。

    Location4
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness4
    Bath3
    Meal3
    Reply from the property

    この度は弊館にご宿泊下さりありがとうございました。 お食事につきましてご期待に添えず大変申し訳ございません。 また、神明にお越しの際はプロヴァンスにお立ち寄り頂けますと幸いでございます。 またのご宿泊を心よりお待ちしております。

    Posted: 10/1/2023
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 9/25/2023

    ご飯もすごくおいしかったし、星空も綺麗でした!

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath3
    Meal5
    Reply from the property

    先日は弊館をご利用頂きまして誠にありがとうございます。 嬉しいお言葉を頂きありがとうございます。 もしまた機会がございましたら お会いできます事心よりお待ちしております。 美食の隠れ家プロヴァンス スジャーニ&スタッフ一同

    Posted: 9/25/2023
  3. Anonymous
    4
    Posted: 8/15/2023
    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath3
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 8/10/2023

    食事も部屋も、何よりスタッフのおもてなしの心が素晴らしい。家族友人にも勧めたい。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度は美食の隠れ家プロヴァンスにご宿泊下さりありがとうございます。 嬉しいお言葉を頂きありがとうございます。 頂いたお言葉を励みにこれからも、皆様に愛される、喜んで頂ける、心に残るおもてなしができますよう、これからも精進して参ります。 またのご宿泊を心よりお待ち申し上げております。 美食の隠れ家プロヴァンス濱口&スタッフ一同

    Posted: 8/19/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Others
    3
    Posted: 8/8/2023

    宿泊前の電話連絡の際、食事の時間はチェックイン時に決定で、それより前の予約は不可と。朝食は電話では8時からということだったが、チェックイン時は7時15分からと。15時ちょい過ぎにはチェックインしたが、夕食は18時の次は19時半になると。18時半希望だったが叶わず。料理を出すタイミングは〆の食事・デザートを除くと、客に合わせる気は全くなく、分単位に決められたスケジュール通りという印象。席の都合ではなく、調理の都合で時間を厳密にやっていると思われる。料理提供の待ち時間が長いのでイライラというか、それだけで疲れちゃう。18時半スタートでも客に合せて調理すれば終わる時間はもっと早かったはず。最後のコーヒーは断っちゃった。美味しかったとは思うが量は少なく、ナゾの時間コントロールで満足感はない。朝食のレベルも高く(しかもバイキングで待ち時間なし)、インテリアもよかった。勝手気ままにというよりも、宿側にスケジュールを合わせるというか、型にはまることができる人はいいかなと思う。あと、雨が降っていないのに天体観測は中止で、2Fの外にも出られない感じで、それも残念。クラブラウンジがあるので当ホテルに決めたが、まさかの無人営業。セルフサービスって、そういうことかぁ。コスト削減のため、それはそれでいいかも。

    Location5
    Facilities & Amenities4
    Service & Staff2
    Comfort & Cleanliness5
    Bath3
    Meal2
    Reply from the property

    先日は弊館をご利用いただき誠にありがとうございます。 ご希望の時間帯やご要望に すべてお応えできなかったこと大変申し訳ございませんでした。 お客様の様子からご要望を察し  出来る限りのサービスをと心掛けておりますが まだまだ至らなかったことを反省し 頂いた有難いご指摘を真摯に受け止めて 改善に努めて参ります。 酷暑で体調を崩しやすい季節でございます。 どうぞお身体をご自愛くださいませ。 美食の隠れ家プロヴァンス松本&スタッフ一同

    Posted: 8/9/2023
  6. 1 - 5 of 85 reviews
Property information
Onsen Auberge Provence's map
0 min walk from Shima-Shimmei Station
4 min drive from Kashikojima Station
7 min drive from Ugata Station
7 min drive from Shima-Yokoyama Station
3 hr 35 min drive from Chubu Centrair International Airport
Check-in time:
3:00 p.m. - 10:00 p.m.
Check-out time:
10:00 a.m.

Payment methods

Visa
MasterCard
American Express
JCB
Cash accepted
Resort hotel
660 Agocho Shinmei, Shima-shi, Mie, 517-0502, Japan
0 min walk from Shima-Shimmei Station
4 min drive from Kashikojima Station
7 min drive from Ugata Station
7 min drive from Shima-Yokoyama Station
3 hr 35 min drive from Chubu Centrair International Airport
+81 599 46 0007
Total number of rooms
24

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • Staff trained in COVID emergency response

Other information

  • We have taken anti-virus and anti-bacterial measures to ensure that you can stay safely and with peace of mind. We hope that our customers can stay safely and with peace of mind. For the first time as an accommodation facility, we have applied anti-virus and anti-bacterial measures by photocatalytic coating to the entire building and the shuttle car. Photocatalysts that use light as an energy source are excellent in environmental purification, and are expected to have the effect of decomposing and inactivating new coronaviruses and noroviruses by about 99.9%.

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Shop
  • Jet bath
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call

Property type

  • Resort hotel

Supported languages

  • Japanese

Notice from property

For guests with dinner, please check in by about 17:30.

Bath tax is required separately.

Recommended spots

3,500m from Yokoyama Observatory

5,871m from Shima Kokubun-ji Temple