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Hotel Pipe no Kemuri

Resort hotel

Nestled on the shores of Lake Shirakaba, all rooms have bathtubs and toilets / Grand bath and open-air bath available / Enjoy all-you-can-eat breakfast and dinner buffets

4.1
Very Good
96 reviews from verified guests
Property facilities
  • Shop
  • Paid laundryPaid laundry
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Parking lotParking lot
  • Home delivery
39 min drive from Chino Station
50 min drive from Aoyagi Station
51 min drive from Suzurannosato Station
53 min drive from Kami-Suwa Station
1 hr 22 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
96 reviews from verified guests
Location4.5
Facilities & Amenities3.4
Service & Staff4
Comfort & Cleanliness3.8
Bath3.8
Meal3.6
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Most recent
Review score
All ratings
  1. ヘルメス21886
    |
    JapanJapan
    |Age: 60s
    |
    Friends
    5
    Posted: 2/20/2023

    立地が良く、部屋も綺麗で、食事も美味しかった。食事はビュッフェで、好きなものを好きなだけ食べれれるのが良かった。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 2/16/2023

    スキー場とも近くてとても便利でした。部屋は禁煙になっていて過ごしやすかったです。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal2
  3. Anonymous
    |
    JapanJapan
    |Age: 70s
    |
    Friends
    4
    Posted: 2/10/2023

    連泊しましたがバイキングの料理が全く同じで飽きました。

    Location4
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal2
  4. yamatodamashi
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 1/23/2023

    毎年冬のシーズンは車山高原スキー場に家族で行くのでいつも利用しています。従業員の男性の方はいつも非常に親切な対応をして下さります。食事もビュッフェ形式で子供も満足してます。夜の飲み放題のビールサーバーが変わっていました。下から汲み上げる装置には少しびっくりしましたが、いつも大変美味しくビールを頂いています。欲を言えば、甘いもの好きなので、デザートの種類をもう少し増やして欲しいです。また、禁煙ルームがいつも早くに埋まってしまうので、禁煙ルームの割合を増やして欲しいです。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    日頃よりごひいきに預かり、誠にありがとうございます。また貴重なお時間の中、有り難いご投稿をくださいまして重ねてお礼申しあげます。アルコール飲み放題をお楽しみいただけうれしい限りでございます。バイキングメニュー・禁煙ルームのご指摘に関しましては担当者とともに改善してまいります。これからもサービス向上に尽力してまいりますので、今後ともごひいきを賜りますようお願いいたします。またのご来館を心よりお待ち致しております。 フロント係 矢島

    Posted: 2/9/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    3
    Posted: 1/23/2023

    お値段的にはリーズナブルでよかったと思います

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
    Reply from the property

    この度は当ホテル白樺湖ホテルパイプのけむりをご利用いただき誠にありがとうございます。 また白樺湖へお越しの際は、是非パイプのけむりへお立ち寄りくださいませ。またのご利用を心よりお待ち致しております。 フロント係 矢島

    Posted: 2/9/2023
  6. 1 - 5 of 96 reviews

Property information

Resort hotel
Address
3418-1 Kitayama, Chino-shi, Nagano, 391-0301, Japan
Check-in time
3:00 p.m. - 9:30 p.m.
Check-out time
10:00 a.m.
Total number of rooms
94
Phone number
+81 266 68 2000
Fax number
+81 266 68 3885

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Shop
  • Paid laundryPaid laundry
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Parking lotParking lot

Services offered

  • Home delivery
  • Wake-up call

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted
  • Discover

Supported languages

  • Japanese

Notice from property

Please be sure to contact us if check-in is past the scheduled time.

At dinner, admission to the restaurant is until 18:30. Supper will not be available for check-in after 18:30. (Slight fluctuations depending on the season)

The public bath is open from 15:00 to 23:00 and 6: 30 to 10:00.

The bed width is 90 cm and it is a single bed. Please note that it is too small to sleep with an infant.

Free yukata for children is not available. Please bring your pajamas, etc. when you come to the museum.

Recommended spots

279m from Shadow Glass Music Box Art Museum

471m from Lake Shirakaba

965m from Shirakaba Resort Family Land

3,105m from Kurumayama Kogen Skypark Resort

4,273m from Shirakaba Highland

4,577m from Lake Megami

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