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Karuizawa Asama Prince Hotel

Resort hotel

Renovated and reopened in 2019. All rooms have balconies.

4.3
Excellent
41 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Bar
15 min drive from Karuizawa Station
21 min drive from Nakakaruizawa Station
24 min drive from Shinano-Oiwake Station
29 min drive from Nishi-Matsuida Station
1 hr 51 min drive from Shinshu Matsumoto Airport
Semi-double bed x 2
30m²
12 guests
No smoking
  • Bath and toilet available
    • No meals
    PhP10,220.40
    Includes taxes & fees
    1 room 2 guests 1 night

    <Details: room charge only> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【Guidance】 *The price includes one night's room charge, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults.  Children from 0 to 5 years old are free of charge.

    Plan details

    Room Type only [No meals]

    PhP10,220.40
    Includes taxes & fees
    1 room 2 guests 1 night

    <Details: room charge only> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【Guidance】 *The price includes one night's room charge, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults.  Children from 0 to 5 years old are free of charge.

    Meals
    • No meals
    • Buffet breakfast
    PhP12,621.81
    Includes taxes & fees
    1 room 2 guests 1 night

    <Contents: with breakfast> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【breakfast】 Contents: Japanese and Western buffet Location: Dining Bloom  Hours: 7:00 A.M.-10:00 A.M. (L.O. 9:30 A.M.) *There may be set meals depending on the season and business conditions. *Reservations are required for breakfast. *If you wish to make a reservation, please contact Karuizawa Asama Prince Hotel   Please contact the restaurant reservation staff. *Reservations close to the itinerary date can be made at the desired time. Please note that we may not be able to accept your reservation. 【Guidance】 *The price includes one night's room charge, breakfast, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults. Room and breakfast are free for children aged 0-3.  Children aged 4 to 5 are free of charge. However, breakfast will be charged separately.

    Plan details

    Plan with breakfast [Buffet breakfast]

    PhP12,621.81
    Includes taxes & fees
    1 room 2 guests 1 night

    <Contents: with breakfast> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【breakfast】 Contents: Japanese and Western buffet Location: Dining Bloom  Hours: 7:00 A.M.-10:00 A.M. (L.O. 9:30 A.M.) *There may be set meals depending on the season and business conditions. *Reservations are required for breakfast. *If you wish to make a reservation, please contact Karuizawa Asama Prince Hotel   Please contact the restaurant reservation staff. *Reservations close to the itinerary date can be made at the desired time. Please note that we may not be able to accept your reservation. 【Guidance】 *The price includes one night's room charge, breakfast, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults. Room and breakfast are free for children aged 0-3.  Children aged 4 to 5 are free of charge. However, breakfast will be charged separately.

    Meals
    • Buffet breakfast
    Dining locations
    • Breakfast (restaurant)Breakfast (restaurant)
Room details

Twin rooms (all rooms have balconies) [Twin room] [Non-smoking] [Mountain view]

Semi-double bed x 2
30m²
12 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
Room location
  • Lower floor
Semi-double bed x 1
30m²
12 guests
No smoking
  • Bath and toilet available
    • No meals
    PhP11,664.44
    Includes taxes & fees
    1 room 2 guests 1 night

    <Details: room charge only> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【Guidance】 *The price includes one night's room charge, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults.  Children from 0 to 5 years old are free of charge.

    Plan details

    Room Type only [No meals]

    PhP11,664.44
    Includes taxes & fees
    1 room 2 guests 1 night

    <Details: room charge only> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【Guidance】 *The price includes one night's room charge, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults.  Children from 0 to 5 years old are free of charge.

    Meals
    • No meals
    • Buffet breakfast
    PhP14,065.85
    Includes taxes & fees
    1 room 2 guests 1 night

    <Contents: with breakfast> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【breakfast】 Contents: Japanese and Western buffet Location: Dining Bloom  Hours: 7:00 A.M.-10:00 A.M. (L.O. 9:30 A.M.) *There may be set meals depending on the season and business conditions. *Reservations are required for breakfast. *If you wish to make a reservation, please contact Karuizawa Asama Prince Hotel   Please contact the restaurant reservation staff. *Reservations close to the itinerary date can be made at the desired time. Please note that we may not be able to accept your reservation. 【Guidance】 *The price includes one night's room charge, breakfast, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults. Room and breakfast are free for children aged 0-3.  Children aged 4 to 5 are free of charge. However, breakfast will be charged separately.

    Plan details

    Plan with breakfast [Buffet breakfast]

    PhP14,065.85
    Includes taxes & fees
    1 room 2 guests 1 night

    <Contents: with breakfast> Karuizawa Asama Prince Hotel is full of charm in all seasons. Please spend an elegant holiday away from the hustle and bustle. 【breakfast】 Contents: Japanese and Western buffet Location: Dining Bloom  Hours: 7:00 A.M.-10:00 A.M. (L.O. 9:30 A.M.) *There may be set meals depending on the season and business conditions. *Reservations are required for breakfast. *If you wish to make a reservation, please contact Karuizawa Asama Prince Hotel   Please contact the restaurant reservation staff. *Reservations close to the itinerary date can be made at the desired time. Please note that we may not be able to accept your reservation. 【Guidance】 *The price includes one night's room charge, breakfast, hot spring usage fee, service charge (13%), and consumption tax (10%). * A bathing tax of 150 yen per person per night will be charged separately. * 7 specified raw materials food allergies (shrimp, crab, wheat, buckwheat, eggs, milk, peanuts) "If you have one, please ask the person in charge." *Children aged 6 to 11 are charged the same price as adults. Room and breakfast are free for children aged 0-3.  Children aged 4 to 5 are free of charge. However, breakfast will be charged separately.

    Meals
    • Buffet breakfast
    Dining locations
    • Breakfast (restaurant)Breakfast (restaurant)
Room details

Comfort Twin Room (All rooms have balconies) [Comfort] [Twin room] [Non-smoking]

Semi-double bed x 1
30m²
12 guests
No smoking
Room facilities
  • Bath and toilet available
Room location
  • Top floor
Amenities
  • Hairbrushes
  • Shaving cream
  • Hand soap
  • Toothbrush sets
  • Hair dryers
  • Face wash
  • Body soap
  • Conditioner
  • Kids' slippers
  • Cotton swabs
  • Pajamas
  • Hair ties
  • Razors
  • Bath towels
  • Tissues
  • Face towels
  • Shampoo
  • Slippers

Ratings and reviews

4.3
Excellent
41 reviews from verified guests
Location4.4
Facilities & Amenities4.2
Service & Staff4.3
Comfort & Cleanliness4.3
Bath4.2
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 5/30/2023

    5月下旬に宿泊しました。浅間山を望む高台の地、バルコニー前に広がる広大な芝生と山裾の新緑が目を癒やし、饒舌な野鳥たちのさえずりだけが響く静かなホテルです。(ただし一階の部屋から浅間山は一部しか見えません。) 夕食は地元の食材を生かした各品のクオリティが高く満足、朝食ブッフェもよかったです。 軽井沢駅からシャトルバスがあり、ホテル内に24時間売店もあるので不便はまったく感じません。 部屋で豆を挽いて煎れるコーヒー、街の喧騒から離れ、ゆったりと時を過ごしたい方にぴったりです。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 5/16/2023

    さすがプリンスホテルでした。 玄関口お迎えから、帰りまで丁寧な接客で気持ちよかったです。 自然豊かで、温泉棟は新しく綺麗でゆったり、肌がツヤツヤになりました! ゴルフの後もゆっくり温泉に入れたのも最高でした。リピート決定です。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    過日は軽井沢 浅間プリンスホテルをご利用いただきまして誠にありがとうございました。 またご多用の中、ご投稿賜りましたこと重ねてお礼申しあげます。 このたびはスタッフの応対に温かなお言葉をお寄せくださり、光栄に存じます。 また、温泉棟「Breeze in Plateau」にご満足いただけた様子を伺い、大変嬉しく存じます。 これからもお客さまに快適にお過ごしいただけますよう努めてまいりますので 引き続きご愛顧賜りますようお願い申しあげます。 時節柄、ご自愛くださいますようお祈り申しあげるとともに、 お客さまのまたのご来館をスタッフ一同、心よりお待ちいたしております。

    Posted: 5/18/2023
  3. 涸沢丸
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 5/13/2023

    部屋をグレードアップしてくださり、嬉しかったです。 部屋から浅間山全景とホテル付近の新緑が美しかったです。

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
    Reply from the property

    過日は軽井沢 浅間プリンスホテルをご利用いただきまして誠にありがとうございました。 またご多用の中、ご投稿賜りましたこと重ねてお礼申しあげます。 このたびはご利用いただきましたお部屋からの景観をお気に召していただけた様子を伺い、 大変嬉しく存じます。 これからもお客さまに快適にお過ごしいただけますよう努めてまいりますので、 引き続きご愛顧賜りますようお願い申しあげます。 時節柄、ご自愛くださいますようお祈り申しあげるとともに、 お客さまのまたのご来館をスタッフ一同、心よりお待ちいたしております。

    Posted: 5/18/2023
  4. Anonymous
    4
    Posted: 4/9/2023
    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
  5. pang920811
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    1
    Posted: 4/7/2023

    4月6日、友達グループは ホテルに泊まりました、6部屋12名お客さんが全員香港の人で、言葉が通じないかもしれませんが、ホテル側の受付の態度がとても悪かった、お風呂にどう行けばいいか、食事場所を教えてどかシましたが、対応が悪い、日本でそんな悪いホテルの受付がみったことないです、

    Location1
    Facilities & Amenities3
    Service & Staff1
    Comfort & Cleanliness1
    Bath1
    Meal1
    Reply from the property

    過日は、軽井沢 浅間プリンスホテルをご利用いただきまして 誠にありがとうございました。 この度のご滞在では、スタッフの対応で大変ご不快な思いをおかけいたしまして 誠に申し訳ございませんでした。 コミュニケーションの壁を超えるべく、日々精進しておりますが、 ご満足いただける接客に至らなかった事は、貴重なご意見として引き続き取り組んでまいります。 今後は、快適にご満足にお過ごしいただけるようにスタッフ一同、引き続き一層の努力をする 所存でございます。 またのご旅行の候補地に、ぜひお選びいただけますと幸いでございます。 スタッフ一同心よりお待ち申し上げております。

    Posted: 4/16/2023
  6. 1 - 5 of 41 reviews

Highlights

Recommendations and features

Posted: 6/28/2022

Property information

Resort hotel
Address
Hotchi, Karuizawa-machi, Kitasaku-gun, Nagano, 389-0113, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
30
Phone number
+81 267 48 0001
Fax number
+81 267 48 0291

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in