navigate to top page
English (United States)
PHL
PHP

Shirahone Onsen Yumoto Saito Ryokan

Ryokan

An inn with a hot spring source that has been maintained for more than 280 years. The retro-modern structure of the inn offers a relaxing atmosphere.

Appearance image
4.5
Excellent
95 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Bar
54 min drive from Shinshimashima Station
58 min drive from Endo Station
1 hr 45 min drive from Kiso-Hirasawa Station
1 hr 25 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.5
Excellent
95 reviews from verified guests
Location4.2
Facilities & Amenities4.4
Service & Staff4.6
Comfort & Cleanliness4.3
Bath4.8
Meal4.4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 4/24/2023

    掃除が行き届いており隅々まで綺麗で快適に過ごせました。

    Location3
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    3
    Posted: 4/23/2023

    4月19日に宿泊しました お風呂は最高 部屋は1階でボイラーの音なのか、寝ていて気になりました 食事は最低、なかなか食材来ず、スマホで時間潰してました もう来ないかな

    Location4
    Facilities & Amenities3
    Service & Staff1
    Comfort & Cleanliness2
    Bath5
    Meal1
  3. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 4/19/2023

    大雨の中、山道を運転し辿り着いた時はほっとしました。雨の中傘をさして出迎えて下さり有難かったです。ずっと雨で屋根無しの露天風呂には一瞬しか入れませんでしたが、大浴場は充実して最高でした。料理も地元の素材を堪能出来美味しかったです。

    Location2
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 4/15/2023

    チェックインの時間よりかなり早く到着したのにも関わらず迎えてくださいました。本当にありがとうございました。温泉、食事、接客全て良かったです! 泉質のおかげか身体がぽかぽかのままぐっすり眠れました。お布団も気持ちよかったです。 他の方も書かれていますが部屋によっては大浴場まで距離があります。何度もお風呂に入りたい!という方は近いお部屋を予約前に聞いてみた方が良いと思います◎ 個人的には素敵な館内を歩けるので気になりませんでした。 また必ず行きたい宿です。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. takapyon4430
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 4/14/2023

    4月9日(日)に宿泊しました。松本市内は半そででもいいくらい厚かったのですが、なんと白骨温泉へ向かうと、前日に雪が降ったとのことで思いもかけぬ雪景色にビックリしました。 近くににぎやかなところがないので純粋に温泉が楽しめました。 スタッフさんの対応も丁寧で大変満足です。 また利用させていただきます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 95 reviews

Property information

Ryokan
Address
4195 Azumi, Matsumoto-shi, Nagano, 390-1515, Japan
Check-in time
3:00 p.m. - 5:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
51
Phone number
+81 263 93 2311
Fax number
+81 263 93 2176

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Bar
  • Japanese restaurant
  • Cafe
  • Banquet hall
  • Shop
  • Karaoke room
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Home delivery
  • Wake-up call

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

①Because of the mountainous area, please plan your trip as soon as possible so that you can arrive by 17:00.

(2) Consumption tax is included in the price. (Bath tax 150 yen is not included)

③ When you come by car during the winter season (mid-November to April), please prepare tire chains and studless tires.

④ When coming from the direction of Matsumoto, the car navigation system may guide you via Norikura, but for a detour, proceed to the Kamikochi area and go to [via Sawando] to see the "Shirahone Onsen" sign. Turn right and come from Prefectural Route 300

⑤ For elementary school children, we will prepare dishes that are similar to adults. (If you are an elementary school student and would like to have a children's lunch, please contact us by phone.)

⑥ We will prepare a children's lunch for infants who have meals.

⑦ Children aged 0 to 2 (no need for a futon) are free of charge, so please do not include them in the number of people and let us know in the remarks column.

⑧ For food allergies, we will do our best to deal with only "7 specific raw materials (eggs, milk, wheat, peanuts, shrimp, buckwheat, crab)".

Recommended spots

4,209m from Zengoro Falls

4,595m from Norikura Plateau

4,695m from Ushidome Pond

5,033m from Sanbondaki Waterfalls

Get the app