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Kamisuwa Onsen Rako Hananoi Hotel

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Open-air bath overlooking Lake Suwa. Local sake bath and zero magnetic field bath available.

4.2
Very Good
441 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
21 min walk from Kami-Suwa Station
14 min drive from Shimo-Suwa Station
16 min drive from Chino Station
17 min drive from Okaya Station
41 min drive from Shinshu Matsumoto Airport
25m²
1–2 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Late check-outLate check-out
    PhP9,166.96
    Includes taxes & fees
    1 room 2 guests 1 night

    ■□━━━━━━━━━━━━━━━━━□■ For event participation and sightseeing! Standard plan with breakfast ■□━━━━━━━━━━━━━━━━━□■ You can stay leisurely from in 15:00 to out 11:00. A free plan that can be used widely for business trips and sightseeing. Dinner is not included, so you can enjoy your stay at your own pace without being bound by time. ■Breakfast■ We will prepare a buffet at the venue overlooking Lake Suwa. On quiet days, a Japanese set meal may be served. Please note. <Measures to prevent infectious diseases> Since the number of seats in the dining hall is reduced, it may be a three-part system when it is crowded. We provide tong gloves for our customers. *Depending on the date, we may prepare a Japanese bento box. ★Check-out is at 11:00♪ ★Colored yukata rentals are available for women♪ (500 yen). Stroll around the hotel in style ★There is a Chinese restaurant "Karin" in the hotel. The menu is available from around 1,000 yen for ramen. (Please note that we are closed every Thursday.) *There may be changes in the business schedule due to the short request of the prefecture. Please check the official website for details. ◇The public bath can be used from check-in until 10 the next day♪ (You cannot enter from 3:00 to 4:00 in the middle of the night due to the men's and women's changing and cleaning.) (open-air bath, local sake bath, dry sauna until 22:30) *Indoor pool: Closed for the time being (Please contact us for details.) ■Customers using a Japanese-style room■ Bedding is self-service. *Customers who make a reservation for consecutive nights may change rooms during the stay. ■■Nearby access information■■ Matsumoto Castle (50 minutes by car) Kamikochi (1 hour 20 minutes to Sawando Ohashi parking lot) Zenkoji Temple (Car/1 hour 30 minutes) Tateshina (car/40 minutes) White birch (car/50 minutes) Mishaka Pond (40 minutes by car) Shirakoma Pond (car/60 minutes)

    Plan details

    [Basic plan with breakfast] Out at 11 o'clock ☆ Stay for up to 20 hours ☆ [Breakfast]

    PhP9,166.96
    Includes taxes & fees
    1 room 2 guests 1 night

    ■□━━━━━━━━━━━━━━━━━□■ For event participation and sightseeing! Standard plan with breakfast ■□━━━━━━━━━━━━━━━━━□■ You can stay leisurely from in 15:00 to out 11:00. A free plan that can be used widely for business trips and sightseeing. Dinner is not included, so you can enjoy your stay at your own pace without being bound by time. ■Breakfast■ We will prepare a buffet at the venue overlooking Lake Suwa. On quiet days, a Japanese set meal may be served. Please note. <Measures to prevent infectious diseases> Since the number of seats in the dining hall is reduced, it may be a three-part system when it is crowded. We provide tong gloves for our customers. *Depending on the date, we may prepare a Japanese bento box. ★Check-out is at 11:00♪ ★Colored yukata rentals are available for women♪ (500 yen). Stroll around the hotel in style ★There is a Chinese restaurant "Karin" in the hotel. The menu is available from around 1,000 yen for ramen. (Please note that we are closed every Thursday.) *There may be changes in the business schedule due to the short request of the prefecture. Please check the official website for details. ◇The public bath can be used from check-in until 10 the next day♪ (You cannot enter from 3:00 to 4:00 in the middle of the night due to the men's and women's changing and cleaning.) (open-air bath, local sake bath, dry sauna until 22:30) *Indoor pool: Closed for the time being (Please contact us for details.) ■Customers using a Japanese-style room■ Bedding is self-service. *Customers who make a reservation for consecutive nights may change rooms during the stay. ■■Nearby access information■■ Matsumoto Castle (50 minutes by car) Kamikochi (1 hour 20 minutes to Sawando Ohashi parking lot) Zenkoji Temple (Car/1 hour 30 minutes) Tateshina (car/40 minutes) White birch (car/50 minutes) Mishaka Pond (40 minutes by car) Shirakoma Pond (car/60 minutes)

    Plan benefits
    • Late check-outLate check-out
    Meals
    • BreakfastBreakfast
Room details

Mt. Moriya and Lake ◇ 25 square meters 7F-12F [Standard] [Twin room] [Non-smoking] [Mountain view] [Nightlife view]

25m²
1–2 guests
No smoking
Nightlife view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.2
Very Good
441 reviews from verified guests
Location4.2
Facilities & Amenities3.9
Service & Staff4.2
Comfort & Cleanliness4
Bath4.4
Meal4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    4
    Posted: 10/1/2023
    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  2. Anonymous
    5
    Posted: 9/29/2023

    今回初めて部屋から富士山が見れてラッキーでした。前回はタイへ大きな部屋で持て余してしまうほど度でしたが、今回程度がちょうどよかったです。しょくじもたいへんまんぞくでした。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 9/24/2023

    諏訪大社巡りの旅行でこちらのホテルにお世話になりました。 花火の時期ではなかったので混雑や屋上テラスも空いていて、ゆっくり寛ぐことが出来ました。 が、敢えて辛辣の意見を言わせて貰えば何処にでもあるサービスかなと。プラスαの何かが欲しい。 スタッフの皆さんの気配りは良かったです。 ありがとうございました。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
  4. あるふぁ145
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 9/19/2023

    何回か利用しています。 少し建物が古くなってきたなと感じこともありますが、フロントは雰囲気がよく、何よりも大浴場がとても良いです。 諏訪に行くときは選択肢にいれている宿です。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal4
    Reply from the property

    この度はRAKO華乃井ホテルにご宿泊賜り誠にありがとうございました。 そしていつもご利用いただき重ねてお礼申し上げます。 建物は年月を重ねて参りますがその分清潔感にも細心の注意を払いまして維持をして参ります。 また諏訪にお越しの際は是非とも当館にお帰りいただき、温泉にてお寛ぎいただけましたら幸いでございます。 この度は誠にありがとうございました。 RAKO華乃井ホテル

    Posted: 9/21/2023
  5. のんべえ おやじ
    |
    JapanJapan
    |Age: 60s
    |
    Business
    4
    Posted: 9/18/2023

    素泊まりでした。前回は家族で泊まりましたが、変わらずにいい感じのホテルです。24時間入浴可能は大変うれしい限りです。今回はお客さんとの食事で、諏訪へ行ったのですが、食事後に風呂に入れるし、チェックアウトは11時、のんびりできました。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度はRAKO華乃井ホテルをご利用いただきまして誠にありがとうございました。 お褒めのお言葉を賜り安堵致しております。 温泉大浴場内湯は男女入れ替え作業を行う夜中3時~4時の1時間以外はご利用いただけるので夜遅くご到着のお客様や外にお食事に出掛けられるお客様にも、ごゆっくりとお楽しみいただけるかと存じます。 また、ご家族様とのご旅行や、ご出張にとご利用いただけましたら幸いでございます。 またのご利用を心からお待ち申し上げております。 この度は誠にありがとうございました。 RAKO華乃井ホテル

    Posted: 9/21/2023
  6. 1 - 5 of 441 reviews

Highlights

Recommendations and features

Posted: 6/29/2022

Property information
Kamisuwa Onsen Rako Hananoi Hotel's map
21 min walk from Kami-Suwa Station
14 min drive from Shimo-Suwa Station
16 min drive from Chino Station
17 min drive from Okaya Station
41 min drive from Shinshu Matsumoto Airport
Check-in time:
3:00 p.m. - 5:00 a.m.
Check-out time:
11:00 a.m.

Payment methods

Credit cards accepted
Visa
MasterCard
American Express
JCB
Cash accepted
Resort hotel
2-1200-3 Takashima, Suwa-shi, Nagano, 392-0022, Japan
21 min walk from Kami-Suwa Station
14 min drive from Shimo-Suwa Station
16 min drive from Chino Station
17 min drive from Okaya Station
41 min drive from Shinshu Matsumoto Airport
+81 266 54 0777
Total number of rooms
155

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • Details are also described on the official website

Awards

Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Wedding hall
  • Sauna
  • Meeting room
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry
  • Jet bath
  • Night club
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Room serviceRoom service
  • Dry cleaningDry cleaning
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

A separate bathing tax is required. (150 yen per person) *Except for plans that include bathing tax

(For reservations with dinner) Please be sure to contact us if check-in is after 18:00.

24 hours check-in/out is possible. There is no curfew.

Please see the official website for indoor pool sales.

Recommended spots

677m from Takashima Castle

719m from Taizi Harada Art Museum

933m from Suwa City Art Museum

1,378m from Lake Suwa Geyser Center

1,544m from Sunritz Hattori Museum of Arts

1,606m from Kitazawa Museum of Art

1,738m from Lake Suwa

2,722m from Suwa Glass Village

2,962m from Harmo Museum

3,863m from Suwako Orgel Museum

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