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Beppu Onsen Hotel Shiragiku

Ryokan

All-you-can-eat Japanese-western breakfast featuring 60 varieties of fresh food. A gourmet inn serving up the rich flavors of Oita.

4.5
Excellent
103 reviews from verified guests
Property facilities
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Private dining
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
11 min walk from Beppu Station
7 min drive from Higashi-Beppu Station
11 min drive from Beppu Daigaku Station
15 min drive from Kamegawa Station
1 hr 21 min drive from Oita Airport
26m²
26 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Free parkingFree parking
    PhP22,037.95
    Includes taxes & fees
    1 room 2 guests 1 night

    It is a plan of "one night with breakfast" without dinner. A downtown area with many restaurants is about a 10-minute walk from the hotel. We will give you a map of restaurants, etc. at the front desk. [Specialty breakfast] At Garland 12 where Beppu can be seen in a panoramic view Sticking to "freshly baked, freshly made, freshly made" Over 80 types of breakfast buffet. Homemade breakfast made by pastry chef Sweets buffet is very popular. ■ Top 5 popular breakfasts 1st place Buffet of substantial handmade sweets 2nd Place: Freshly baked omelet with topping 3. Overnight French toast 4th place Shiragiku traditional curry that takes two days to finish slowly 5th place: Organic soybean soymilk bread series made by a pastry chef [Inclusive service] ①Sky Dining & Lounge “Garland 12” Panoramic view of Beppu cityscape Afternoon tea at "Garland 12" Alcohol such as wine from 15:00 to 17:30 You can enjoy it for free. ②Tsuru after taking a bath After bathing on the 1st floor "Tsuru" you can enjoy the Japanese garden. Popsicles and detox with a view You can enjoy water for free. [hot spring large communal bath] The spring quality is bicarbonate salt spring. soften the surface of the skin, "Bijin-no-Yu" to make you smooth. You can enjoy two large public baths for men and women on a daily basis. Kusuyuden An indoor bath made of Japanese cypress and a spacious open-air bath. You can enjoy bathing while looking up at the night sky. ■ Kikuyuden An open-air bath where the stone pagoda creates an atmosphere. You can enjoy the "bubble bath" and "mist bath" in the indoor bath.

    Plan details

    [1 night with breakfast] Accommodation plan with 80 kinds of breakfast buffet [Buffet breakfast]

    PhP22,037.95
    Includes taxes & fees
    1 room 2 guests 1 night

    It is a plan of "one night with breakfast" without dinner. A downtown area with many restaurants is about a 10-minute walk from the hotel. We will give you a map of restaurants, etc. at the front desk. [Specialty breakfast] At Garland 12 where Beppu can be seen in a panoramic view Sticking to "freshly baked, freshly made, freshly made" Over 80 types of breakfast buffet. Homemade breakfast made by pastry chef Sweets buffet is very popular. ■ Top 5 popular breakfasts 1st place Buffet of substantial handmade sweets 2nd Place: Freshly baked omelet with topping 3. Overnight French toast 4th place Shiragiku traditional curry that takes two days to finish slowly 5th place: Organic soybean soymilk bread series made by a pastry chef [Inclusive service] ①Sky Dining & Lounge “Garland 12” Panoramic view of Beppu cityscape Afternoon tea at "Garland 12" Alcohol such as wine from 15:00 to 17:30 You can enjoy it for free. ②Tsuru after taking a bath After bathing on the 1st floor "Tsuru" you can enjoy the Japanese garden. Popsicles and detox with a view You can enjoy water for free. [hot spring large communal bath] The spring quality is bicarbonate salt spring. soften the surface of the skin, "Bijin-no-Yu" to make you smooth. You can enjoy two large public baths for men and women on a daily basis. Kusuyuden An indoor bath made of Japanese cypress and a spacious open-air bath. You can enjoy bathing while looking up at the night sky. ■ Kikuyuden An open-air bath where the stone pagoda creates an atmosphere. You can enjoy the "bubble bath" and "mist bath" in the indoor bath.

    Plan benefits
    • Free parkingFree parking
    Meals
    • Buffet breakfast
    Dining locations
    • Breakfast (Japanese restaurant)
Room details

East building Japanese-Western style room (8 tatami mats + twin bed type) [non-smoking] [Japanese-western room] [Non-smoking]

26m²
26 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.5
Excellent
103 reviews from verified guests
Location4.4
Facilities & Amenities4.3
Service & Staff4.6
Comfort & Cleanliness4.2
Bath4.4
Meal4.5
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All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 5/26/2023

    料理、風呂の内容満足

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    4
    Posted: 5/24/2023

    従業員の方々がとても親切だったことに加え、ご飯がとても美味しく、デザートも充実していて、高級ホテルのようなクオリティーだった

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath3
    Meal5
  3. Anonymous
    4
    Posted: 5/18/2023
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    5
    Posted: 5/17/2023

    露天風呂がよかった。静かだった。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    2
    Posted: 5/8/2023

    ゴールデンウィークに宿泊しました。 食事内容はとても良かったです。 そしてレストラン従業員さんは高級レストラン並みの神対応でした。 が、 他で残念なところもありました。 ホテル到着後、客室まで案内してくれた子、アルバイト生ですか? 何か聞く度に、確認して参りますと言われました。 その間私たちは待たされ、着いてから食事までの間、全然ゆっくり出来ませんでした。 5時までのラウンジでのサービスは行ったらすぐに終了。 部屋は別館だったのでとても不便でした。 本館へ食事へ行くのもエレベーターの乗り換えがあります。 あと、 エステを利用しましたが、対応した方は笑顔もなく言い方もキツくて言葉に心がこもっていなくてとても不親切な方でした。 施術してくれた方は力が強すぎてツボはズレてるし、とにかく痛かったです。 次の日マッサージで押された箇所が痛くなってバックが肩から掛けられませんでした。 本当に残念ですがゴールデンウィーク料金に見合うサービスは感じられませんでした。

    Location3
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness2
    Bath3
    Meal5
    Reply from the property

    この度は当館をご利用頂き誠にありがとうございます。 お褒めのお言葉も頂き社員一同、心より御礼を申し上げます。 夜景ダイニングガーランドのご夕食、スタッフへのお褒めのお言葉大変感謝しております。 ご到着後、お部屋へのご案内スタッフのご対応、大変申し訳ありませんでした。 私共の教育不足によりお客様の貴重なお時間を頂戴し大変申し訳ありませんでした。 途中の段階で対応社員を交代していればお客様へ余計な手間をおかけする事無く対応が出来たかと思います。大変申し訳ありませんでした。 お客様より頂戴したお言葉はご案内を行ったスタッフや相談をお受けした社員へもお伝えし今後の為指導させて頂きました。 エステスタッフの接遇に関しましても大変申し訳ありませんでした。 当日お客様の対応したスタッフへは注意指導させて頂きました。 お客様のご要望をしっかりと確認を行い。また力加減など施術中にお話をしながら施術を行うよう指導しております。大変申し訳ありません。 せっかくのゴールデンウィークの宿泊施設でお選びして頂いたにも関わらず数々の不手際大変申し訳ありませんでした。 お客様より頂戴したお言葉を社内でも共有させて頂き、今後の課題とさせて頂きます。 大変お忙しい中貴重なお言葉を感謝しております。 この度はご宿泊、誠にありがとうございました。

    Posted: 5/20/2023
  6. 1 - 5 of 103 reviews

Highlights

Recommendations and features

Posted: 6/30/2022

Property information

Ryokan
Address
16-36 Kamitanoyumachi, Beppu-shi, Oita, 874-0908, Japan
Check-in time
3:00 p.m. - 8:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
98
Phone number
+81 977 21 2111
Fax number
+81 977 21 5633