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Hotel New Hankyu Osaka Annex

City hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Silver Award 2020

About five minutes on foot from JR Osaka Station and Osaka Metro Umeda Station! Free video-on-demand and air purifiers in the rooms. Women-only floor available.

4.1
Very Good
351 reviews from verified guests
Property facilities
  • Vending machine
  • RestaurantRestaurant
  • Cafe
  • City hotel
  • Home delivery
  • Dry cleaningDry cleaning
4 min walk from Osaka-Umeda Station
2 min drive from Nakatsu Station
2 min drive from Umeda Station
3 min drive from Higashi-Umeda Station
26 min drive from Osaka International Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
351 reviews from verified guests
Location4.4
Facilities & Amenities3.7
Service & Staff3.9
Comfort & Cleanliness3.9
Bath3.5
Meal3.8
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    4
    Posted: 3/24/2023
    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
  2. 雷電TOM
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 3/16/2023

    立地も良く、公共交通機関を使うには便利です。 VODも無料で見ることができました。 機会があればまた利用させていただきたいホテルでした。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal4
    Reply from the property

    この度は、多くのホテルの中より当ホテルにご宿泊いただき、誠にありがとうございます。 これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。 是非またのお越しをスタッフ一同心よりお待ちしております。

    Posted: 3/17/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 3/12/2023

    駅も近く、周りに飲食店も多く便利だった。

    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
    Reply from the property

    この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。 これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。 是非またのお越しをスタッフ一同心よりお待ちしております。

    Posted: 3/14/2023
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 3/12/2023

    阪急梅田駅を利用予定だったので、近くて便利だった。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
    Reply from the property

    この度は数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。 おもてなしの心を大切にしお客さまのご期待に添えるサービスを提供していく所存です。 お客様の又のご来館を心よりお待ち申し上げます。

    Posted: 3/14/2023
  5. Anonymous
    5
    Posted: 3/10/2023
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
  6. 1 - 5 of 351 reviews

Property information

City hotel
Address
1-8-1 Shibata, Kita-ku, Osaka-shi, Osaka, 530-0012, Japan
Check-in time
3:00 p.m. - 5:30 a.m.
Check-out time
12:00 p.m.
Total number of rooms
302
Phone number
+81 6 6372 5101
Fax number
+81 6 6375 4685

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Silver Award 2020

Features and facilities

On-site facilities

  • Vending machine
  • RestaurantRestaurant
  • Cafe

Property type

  • City hotel

Services offered

  • Home delivery
  • Dry cleaningDry cleaning
  • Wake-up call

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

■ Accommodation tax

Accommodation tax will be charged separately according to the accommodation fee. Please note.

*Not included in the price at the time of reservation *Some plans include the accommodation tax in the displayed price (described in the plan details)

■ Starting from April 2022, some amenities in the guest rooms will be changed to be selected at the front lobby.

■ Locking the entrance at midnight <Implemented from April 1, 2022>

Two entrances to the hotel will be locked to enhance security during late night hours.

Locking time: 1:00A.M.-5:00A.M.

*An intercom will be installed at the front entrance (on the national highway side).

*If you arrive at the above time, please tell us the reservation name on the intercom.

Recommended spots

228m from Umeda Arts Theater

421m from HEP Five Shopping Mall

890m from Osaka Shiki Theater

1,206m from Symphony Hall

1,216m from Kids Plaza Osaka

1,364m from Osaka Museum of Housing and Living

1,506m from Bank of Japan Osaka Branch Old Building

1,515m from Festival Hall

1,592m from Osaka Public Nakanoshima Library

1,629m from Osaka City Central Public Hall

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