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Tsumagoi Resort Sai no Sato

Business hotel

A vast resort hotel over 345 acres in size. Enjoy a variety of activities and natural hot springs.

3.8
Good
153 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • Restaurant
  • Sauna
  • Meeting room
13 min drive from Kakegawa Station
17 min drive from Kikugawa Station
17 min drive from Kakegawa-Shiyakusho-mae Station
18 min drive from Nishikakegawa Station
46 min drive from Mt. Fuji Shizuoka Airport
◆ Standard Twin Room [South Wing] 28 sqm
28m²
13 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Breakfast
    • Dinner
    PhP8,961.74
    Includes taxes & fees
    1 room 2 guests 1 night

    If you make a reservation at least 60 days before your stay, you will get a 15% discount off the regular plan. ●Important・Be sure to understand before making a reservation Cancellations made after 60 days from the date of stay will be subject to the following cancellation charges. ○ Up to 31 days before: Free ○ 30 to 14 days before: 20% of the total accommodation fee ○ 13 to 2 days before: 30% of the total accommodation fee ○ The day before: 50% of the total accommodation fee ○ On the day: 100% of the total accommodation fee *This plan requires card payment at the time of reservation. * At the time of reservation, it is about 15% off the regular Tsumagoi plan. *Since the price of the original plan fluctuates, we do not guarantee the lowest price until the day of your stay. *Within 60 days before your stay, you will not be able to change the date of stay or the number of people on the system, and your reservation will be canceled or rebooked. ●Features ・You can use Kakegawa Tsumagoi Onsen "Forest no Yu" on the premises ・Gift shop 5% discount *Excludes specific items ●Dinner buffet with about 60 dishes <18:00-21:00/Last entry 20:00> ●Breakfast Buffet with about 30 kinds <7:00-9:30/Last entry 9:00> *Depending on the business situation, we may change to the set menu. * Depending on the congestion situation, we may change the meal time or divide the entrance time. ●Facility information ・The hotel building has only guest rooms, and the front desk and Shinrin-no-Yu are separate buildings. ・The sports facilities in Tsumagoi may not be available for events depending on the day. *Please contact the hotel for details ●Information about children's rates ・Elementary school students will be charged 70% of the adult rate, and infants (3 to 6 years old) will be charged 50% of the adult rate. ・Facility usage fee of 1,100 yen (tax included) for preschool children (1 to 2 years old). *Amenities, towels, futons, etc. are not included in the facility usage fee. ●Information ・The parking fee is 500 yen per car (500 yen for any number of nights). ・Please select or enter your estimated time of arrival at the time of booking. ・To enter the park, please enter 0537-24-2641 in the phone number search and enter from the north gate.

    Plan details

    ◆ [Sakiraku 60] Enjoy hot springs ~ Tsumagoi Standard Plan ~ [Breakfast] [Dinner]

    PhP8,961.74
    Includes taxes & fees
    1 room 2 guests 1 night

    If you make a reservation at least 60 days before your stay, you will get a 15% discount off the regular plan. ●Important・Be sure to understand before making a reservation Cancellations made after 60 days from the date of stay will be subject to the following cancellation charges. ○ Up to 31 days before: Free ○ 30 to 14 days before: 20% of the total accommodation fee ○ 13 to 2 days before: 30% of the total accommodation fee ○ The day before: 50% of the total accommodation fee ○ On the day: 100% of the total accommodation fee *This plan requires card payment at the time of reservation. * At the time of reservation, it is about 15% off the regular Tsumagoi plan. *Since the price of the original plan fluctuates, we do not guarantee the lowest price until the day of your stay. *Within 60 days before your stay, you will not be able to change the date of stay or the number of people on the system, and your reservation will be canceled or rebooked. ●Features ・You can use Kakegawa Tsumagoi Onsen "Forest no Yu" on the premises ・Gift shop 5% discount *Excludes specific items ●Dinner buffet with about 60 dishes <18:00-21:00/Last entry 20:00> ●Breakfast Buffet with about 30 kinds <7:00-9:30/Last entry 9:00> *Depending on the business situation, we may change to the set menu. * Depending on the congestion situation, we may change the meal time or divide the entrance time. ●Facility information ・The hotel building has only guest rooms, and the front desk and Shinrin-no-Yu are separate buildings. ・The sports facilities in Tsumagoi may not be available for events depending on the day. *Please contact the hotel for details ●Information about children's rates ・Elementary school students will be charged 70% of the adult rate, and infants (3 to 6 years old) will be charged 50% of the adult rate. ・Facility usage fee of 1,100 yen (tax included) for preschool children (1 to 2 years old). *Amenities, towels, futons, etc. are not included in the facility usage fee. ●Information ・The parking fee is 500 yen per car (500 yen for any number of nights). ・Please select or enter your estimated time of arrival at the time of booking. ・To enter the park, please enter 0537-24-2641 in the phone number search and enter from the north gate.

    Meals
    • Breakfast
    • Dinner
    Plan restrictions
    • Early bird discount
Room details

[South Wing] (28 square meters) [Standard] [Twin room] [Non-smoking]

28m²
13 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room
◆ Deluxe Room [North Wing] 52.3 square meters
52.3m²
15 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Breakfast
    • Dinner
    PhP9,825.22
    Includes taxes & fees
    1 room 2 guests 1 night

    If you make a reservation at least 60 days before your stay, you will get a 15% discount off the regular plan. ●Important・Be sure to understand before making a reservation Cancellations made after 60 days from the date of stay will be subject to the following cancellation charges. ○ Up to 31 days before: Free ○ 30 to 14 days before: 20% of the total accommodation fee ○ 13 to 2 days before: 30% of the total accommodation fee ○ The day before: 50% of the total accommodation fee ○ On the day: 100% of the total accommodation fee *This plan requires card payment at the time of reservation. * At the time of reservation, it is about 15% off the regular Tsumagoi plan. *Since the price of the original plan fluctuates, we do not guarantee the lowest price until the day of your stay. *Within 60 days before your stay, you will not be able to change the date of stay or the number of people on the system, and your reservation will be canceled or rebooked. ●Features ・You can use Kakegawa Tsumagoi Onsen "Forest no Yu" on the premises ・Gift shop 5% discount *Excludes specific items ●Dinner buffet with about 60 dishes <18:00-21:00/Last entry 20:00> ●Breakfast Buffet with about 30 kinds <7:00-9:30/Last entry 9:00> *Depending on the business situation, we may change to the set menu. * Depending on the congestion situation, we may change the meal time or divide the entrance time. ●Facility information ・The hotel building has only guest rooms, and the front desk and Shinrin-no-Yu are separate buildings. ・The sports facilities in Tsumagoi may not be available for events depending on the day. *Please contact the hotel for details ●Information about children's rates ・Elementary school students will be charged 70% of the adult rate, and infants (3 to 6 years old) will be charged 50% of the adult rate. ・Facility usage fee of 1,100 yen (tax included) for preschool children (1 to 2 years old). *Amenities, towels, futons, etc. are not included in the facility usage fee. ●Information ・The parking fee is 500 yen per car (500 yen for any number of nights). ・Please select or enter your estimated time of arrival at the time of booking. ・To enter the park, please enter 0537-24-2641 in the phone number search and enter from the north gate.

    Plan details

    ◆ [Sakiraku 60] Enjoy hot springs ~ Tsumagoi Standard Plan ~ [Breakfast] [Dinner]

    PhP9,825.22
    Includes taxes & fees
    1 room 2 guests 1 night

    If you make a reservation at least 60 days before your stay, you will get a 15% discount off the regular plan. ●Important・Be sure to understand before making a reservation Cancellations made after 60 days from the date of stay will be subject to the following cancellation charges. ○ Up to 31 days before: Free ○ 30 to 14 days before: 20% of the total accommodation fee ○ 13 to 2 days before: 30% of the total accommodation fee ○ The day before: 50% of the total accommodation fee ○ On the day: 100% of the total accommodation fee *This plan requires card payment at the time of reservation. * At the time of reservation, it is about 15% off the regular Tsumagoi plan. *Since the price of the original plan fluctuates, we do not guarantee the lowest price until the day of your stay. *Within 60 days before your stay, you will not be able to change the date of stay or the number of people on the system, and your reservation will be canceled or rebooked. ●Features ・You can use Kakegawa Tsumagoi Onsen "Forest no Yu" on the premises ・Gift shop 5% discount *Excludes specific items ●Dinner buffet with about 60 dishes <18:00-21:00/Last entry 20:00> ●Breakfast Buffet with about 30 kinds <7:00-9:30/Last entry 9:00> *Depending on the business situation, we may change to the set menu. * Depending on the congestion situation, we may change the meal time or divide the entrance time. ●Facility information ・The hotel building has only guest rooms, and the front desk and Shinrin-no-Yu are separate buildings. ・The sports facilities in Tsumagoi may not be available for events depending on the day. *Please contact the hotel for details ●Information about children's rates ・Elementary school students will be charged 70% of the adult rate, and infants (3 to 6 years old) will be charged 50% of the adult rate. ・Facility usage fee of 1,100 yen (tax included) for preschool children (1 to 2 years old). *Amenities, towels, futons, etc. are not included in the facility usage fee. ●Information ・The parking fee is 500 yen per car (500 yen for any number of nights). ・Please select or enter your estimated time of arrival at the time of booking. ・To enter the park, please enter 0537-24-2641 in the phone number search and enter from the north gate.

    Meals
    • Breakfast
    • Dinner
    Plan restrictions
    • Early bird discount
Room details

[North Wing] (52.3 square meters) [Deluxe] [Quad room] [Non-smoking]

52.3m²
15 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

3.8
Good
153 reviews from verified guests
Location3.7
Facilities & Amenities3.5
Service & Staff3.7
Comfort & Cleanliness3.6
Bath3.8
Meal3.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    3
    Posted: 1/30/2023

    安いのはいいけど食事が酷かった、冷めているし、食事だけ他のビジターが5000円もするなんか信じられない。イルミネーションとのセットになるのに紹介もなく、別々にお金を取られ、もうなどといかないと思った。食材を精選すればもっと美味しくできるはず。あれではリピーターは来ない

    Location3
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness4
    Bath3
    Meal1
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 1/30/2023

    夕食、朝食共にバイキングで、内容は最高でした!色々取りすぎてお腹が破裂しそうでした!笑

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 1/14/2023

    1月5日に宿泊しました。掛川駅から送迎サービスがあるので、電車で移動する人にも便利です。夜に有料ですがイルミネーションのライトアップがありましたが、あまり良いとは思いませんでした。それほど華やかなものではありませんでした。食事は種類も多く、非常に良かったですが、果物も多く揃えてもらいたかったです。

    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
    Reply from the property

    この度はつま恋リゾート彩の郷をご利用いただきまして誠にありがとうございました。 イルミネーションにつきましては、季節ごとのエリアを中心に全面リニューアルを行いましたが、ご満足いただくことができず大変残念でございます。またお食事につきましては、お客様より頂戴いたしましたご意見・ご感想を参考にしまして、ご利用の皆様がご満足いただけるお食事を提供出来ますよう検討して参ります。またご来園の機会を賜りたく、スタッフ一同お待ち申し上げております。この度はご宿泊ならびにご投稿誠にありがとうございました。

    Posted: 1/30/2023
  4. なでぃあ8803
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    2
    Posted: 1/9/2023

    12月23日に宿泊 ご飯は100点満点 とても美味しかった。 あとは全て残念。 車で行ったが 敷地に入りゲートで案内人の方が敷地内の地図を見せながらホテルまでの道順を説明してくれたが適当だし超絶早口だし何言っているか分からない。 迷いながらホテルに到着。 チェックインすると 宿泊する場所、ご飯を食べる場所、お風呂の場所が違う と説明された。 地図がよく分からなかったので聞き返すとすごい面倒くさそうな顔をされた。そしてここでも安定の早口で半分くらい何言っているか分からない。 30代の聞き取れなかったので60代の母は100%何言っているか分からなかったと言っていた。 お風呂の施設まで自家用車で行ったが 敷地内にお風呂はこちら みたいな看板はゼロ 完全に迷う。というか迷いすぎて敷地から出そうになった。 外周も一周してしまった。 地図見なくても案内ぐらい書いてあるだろと思った私達も悪いが 地図は見にくいし 不親切だなと思う。 初めて行く人はバスが出ているからそちらをオススメする。 肝心のお風呂は閉店が早すぎる。 遅めにチェックインしてご飯食べてからじゃとてもじゃないがゆっくり入っている時間なんてない。 道に迷ったせいもあるが閉店30分前に到着してゆっくり入れなかった。 お湯もかなりぬるい。改善してほしい。 部屋はと言うと広い部屋だから良かったが お茶やポットが置いてあるコーナーのカップが汚すぎてゾッとした。 本当に洗っているのだろうか?ゴミかカビか黒いつぶつぶが沢山内側の底に付着していて気持ち悪くて使えたものじゃない。 グラスも内側にすごい繊維のケバケバが付いていて もしかして部屋で使い終わったタオルで拭いているんじゃないかと心配になった。 もちろん使わずにペットボトルの飲み物だけ飲んだ。 汚すぎる。 ご飯美味しいのに本当に残念なホテルだと思う。 案内スタッフの管理も フロントの方の立ち振る舞いも 清掃の仕方というかここは特に根本的に見直した方が良い。杜撰すぎる。口にする食器が汚いとか論外すぎる。 それと宿泊者は駐車場代無料にして欲しい。 なぜかと言うと森の中に駐車しているせいか車が鳥糞まみれになるから。

    Location2
    Facilities & Amenities1
    Service & Staff1
    Comfort & Cleanliness1
    Bath1
    Meal5
    Reply from the property

    この度はつま恋リゾート彩の郷をご利用いただきまして誠にありがとうございました。 また、貴重なご意見をお寄せくださり、重ねて御礼申し上げます。 今回のご旅行では、ご迷惑をお掛けし、大変申し訳なく心よりお詫び申し上げます。 せっかくお越しいただいたところ、ゲートまたフロントでのご案内により、さぞかし気分を害されたこととお察しいたします。再度、ご案内や話法につきまして改善して参ります。 また、お部屋の清掃につきましても、ご不快な思いにさせてしまい、深くお詫び申し上げます。 頂戴いたしましたご意見は重く受け止め、より多くのお客様にご支持とご評価をいただけるリゾートホテルを目指して参ります。またご利用の機会を賜りたく、ご来園いただけましたら幸いでございます。この度はご宿泊ならびにご投稿誠にありがとうございました。

    Posted: 1/30/2023
  5. まっちゃん@冬眠中
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    3
    Posted: 1/9/2023

    大浴場が遠い

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath2
    Meal4
    Reply from the property

    この度はつま恋リゾート彩の郷をご利用いただきまして誠にありがとうございました。 園内のご移動にはご不便をお掛けしてしまい、大変申し訳ないことでございました。 また機会がございましたらつま恋リゾート彩の郷をご利用賜れましたら幸いでございます。 この度はご宿泊ならびにご投稿誠にありがとうございました。

    Posted: 1/30/2023
  6. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 1/9/2023

    お風呂もお部屋もとても良かったです。 ホテルとロビーの移動で歩きますが、連絡通路で建物内を歩けて良かったです。イルミネーションも綺麗でした。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    この度はつま恋リゾート彩の郷をご利用いただきまして誠にありがとうございました。 お部屋やお風呂とご満足いただけるご滞在となりました事、スタッフ一同大変嬉しく感じております。また、イルミネーションもお楽しみいただけたご様子で何よりでございます。またご来園の機会を賜りたく、スタッフ一同お待ち申し上げております。この度はご宿泊ならびにご投稿誠にありがとうございました。

    Posted: 1/30/2023
  7. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    3
    Posted: 1/4/2023

    ネガティブな面 部屋にあったグラスに汚れがこびり付いていた。 お風呂が遠い(車かバス移動) アメニティがクシと歯ブラシのみ。 自動販売機が少ない 部屋の網戸が破けていた ベッドの寝心地がイマイチ 敷地内を浴衣で移動出来ない。 金庫が無い 露天風呂お湯が張ってないお風呂があった。 ポジティブな面 夕焼けが綺麗に見えた 駐車場と部屋が近い お土産売り場が広い 敷地が広い 値段がリーズナブル