Kur And Hotel Suruga Kenko Land
20 baths including an open-air hot spring bath / Free Wi-Fi throughout the building / Beds and bedding replaced in April 2018!
- Lounge
- Vending machine
Restaurant- Sauna
- Meeting room
Spa / Beauty salon
Ratings and reviews
- ダイハード1954|
Japan|Age: 60s|Solo4Posted: 3/19/2023源泉水風呂が良かった。
Reply from the propertyダイハード1954 様 過日は、当ホテルにご宿泊を賜り、誠に有難うございました。 お風呂にもご満足頂けたようでありがとうございます。 当ホテルのサービスだけでなくスタッフの対応に関しましてもご評価して頂き、スタッフ一同安堵しております。 次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。
Posted: 3/20/2023 - Anonymous|Japan|Age: 60s|Family with kid(s)5Posted: 3/17/2023
コスパが高いが、人気施設のために、休日は混雑。
Reply from the propertyこの度はご来訪いただきまして誠にありがとうございました。 今後もお客様を飽きさせないようなイベント、感動させるような接遇を考えて参りたいと思います。 これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。 皆様のまたのお越しを心よりお待ち申し上げます。
Posted: 3/19/2023 - clover4555|Japan|Age: 50s|Solo5Posted: 3/15/2023
家族で行きました。 みんなが笑顔になれました。 お風呂もサイコーでした。
Reply from the propertyclover4555 様 この度はご宿泊いただきまして誠にありがとうございました。 お風呂にもご満足頂けたようでありがとうございます。 当ホテルのスタッフへも高く評価して頂きありがとうございます。当日対応をしました者たちにも伝えまして、今後も快適にくつろいで頂けるように対応させて頂きます。 館内施設にご満足いただけてなによりでございました。 今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。 お客様のまたのご利用心からお待ち申し上げます。
Posted: 3/19/2023 - Anonymous|Japan|Age: 50s|Family with kid(s)5Posted: 3/15/2023
お風呂の種類も沢山あってとにかく癒されました。 スタッフの方もとても親切で良かったです。 また行きます！
Reply from the property過日は、当ホテルにご宿泊を賜り、誠に有難うございました。 お風呂にもご満足頂けたようでありがとうございます。 お褒めの言葉をいただき大変嬉しく存じます。 スタッフ、社員にもお褒めの評価を頂戴いたしまして感謝申し上げます。 今後も多くのお客様に選ばれるホテルを目指し精進して参ります。 お客様のまたのご来館を心よりお待ち申し上げます。
Posted: 3/19/2023 - Anonymous|Japan|Age: 50s|Solo4Posted: 3/14/2023
全体的には、満足で又行きたいと思います。若干気になった点は、部屋に歯ブラシ位は欲しいなと思いました。食事も大変良かったです。
Reply from the property過日は、当ホテルにご宿泊を賜り、誠に有難うございました。 ご案内不足で申し訳ございません。歯ブラシにつきましてはフロントでお渡しをしております。 またのご来館を心よりお待ち申し上げております。
Posted: 3/15/2023 - …1 - 5 of 481 reviews
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
Ventilation
- Shared spaces regularly ventilated
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Staff mindful of guest-to-guest contact
Rooms
- Guestroom availability regulated
- Air purifier available
- Furnishings regularly disinfected
Meals
- In-room dining / Private dining
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Bathing areas
- Bath fixtures regularly disinfected
- Bathing areas decongested and segmented
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests asked to wear masks when not in their room
- Guests given temperature checks during check-in
Emergency response preparation
- COVID emergency response manual prepared
- Staff trained in COVID emergency response
Features and facilities
On-site facilities
- Lounge
- Vending machine
- Restaurant
- Sauna
- Meeting room
- Spa / Beauty salon
- Midnight snack corner
Parking lot
Fitness gym / Fitness club- Beauty salon
Swimming pool- Banquet hall
- Shop
Paid laundry- Jet bath
Open-air bath (hot spring)- Izakaya corner
- Karaoke room
- Table tennis
Grand bath- Game center
- Grand bath (hot spring)
- Multipurpose room
Services offered
- Home delivery
- Wake-up call
Pick-up and drop-off
Dry cleaning
Accessibility
- Rental wheelchairs
Property type
- Business hotel
Accepted payment methods
- Credit cards accepted
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
Notice from property
* A bath tax of 150 yen will be charged for guests over 13 years old. There is no separate bathroom in the room. Please use the Kenko Land public bath.
* The Bade Zone (swimsuit wearing zone) is open only on Saturdays, Sundays, and holidays.
* When using this plan, the points of the Kenko Land member benefit (1 night free on the 11th night) are not applicable. Also, please note that it cannot be used in combination with other discounts.
* Male AM 4: 00-5: 00 Female AM 3: 00-4: 00 cannot use the large communal bath due to cleaning time.
* When using the museum, we strictly refuse admission to gangsters, those who are considered to be related to them, drunk people, tattoos, or people with similar stickers.
* If you have a physical disability or are undergoing treatment after surgery, please be sure to consult us before making a reservation. Please note that in some cases, we may refuse to stay for safety reasons.
* Additional bed-sharing guests (those who exceed the capacity of the guest room) will be charged the Kenko Land admission fee + midnight fee. (We have received it from children over 3 years old). Please note.
* The above bed-sharing fee is not subject to Rakuten pre-payment, so please pay on the day of the event.
* We are trying to deodorize the smoking room, but please note that the smell of cigarettes may remain.
* Please note that we do not have staff who can speak foreign languages, so we will be able to provide information on how to use the facility and broadcasts in the hotel in Japanese.
Recommended spots
4,069m from Tokai University Marine Science Museum