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Tokyu Stay Takanawa

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Temporarily closed as requested by the Tokyo Metropolitan Government. All regular accommodations and reservations are suspended.

4.8
Exceptional
4 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Restaurant
  • Laundry
  • Completely non-smoking
  • Wi-Fi
1 min walk from Sengakuji Station
3 min drive from Shirokane-Takanawa Station
3 min drive from Takanawa Gateway Station
3 min drive from Mita Station
25 min drive from Tokyo International Haneda Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.8
Exceptional
4 reviews from verified guests
Location5
Facilities & Amenities4.3
Service & Staff4.3
Comfort & Cleanliness4.8
Bath4.5
Meal5
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 5/22/2021

    部屋のキレイさ、広さ、立地と、このホテルはとても良い。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度は東急ステイ高輪をご利用頂きまして誠にありがとうございます。 当ホテルのお部屋は、18㎡以上となっておりますので比較的ゆっくりとお過ごし頂けるかと思います。 2018年の開業ということもありますがご利用頂いているお客様が綺麗に丁寧に客室をお使い頂けていることも全体の綺麗さに繋がっていると思われます。 皆様に御礼申し上げます。 またの機会がございましたら、ご利用頂ければ幸いでございます。 ご来館を心よりお待ち申し上げております。 東急ステイ高輪 スタッフ一同

    Posted: 5/22/2021
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 5/6/2021

    朝食はバイキングではなかったがおいしかったし量も適切 コーヒも部屋に持って帰られたのはよかった

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度は、東急ステイ高輪をご利用頂きまして誠にありがとうございます。 当館のご朝食は通常時ですと和洋ビュッフェ形式でご提供させて頂いておりますが、現在は新型コロナウィルス感染症拡大防止の為プレート形式にご変更させて頂いております。 ご利用のお客様にはご理解ご協力を賜りまして、誠に御礼申し上げます。 お褒めのお言葉も頂戴出来ましたこと、スタッフ一同嬉しく思います。 またのご利用を心よりお待ち申し上げております。 東急ステイ高輪 スタッフ一同

    Posted: 5/6/2021
  3. Anonymous
    |
    JapanJapan
    4
    Posted: 4/23/2021
    Location5
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    5
    Posted: 4/19/2021

    いつも仕事で帰宅できずに利用させてもらっていました。周辺のホテルの中で断トツに良かったのですが、予約できずに困っています。いつになったら取れるようになるんでしょうか・・・ 普通に泊まれる日を待ち望んでいます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    いつも東急ステイ高輪をご利用いただきまして誠にありがとうございます。 多くのホテルがある中、日頃より東急ステイ高輪をお選び頂きご宿泊頂いていたにも関わらず、今後のご宿泊に関しましてお客様には大変ご迷惑をお掛けしており申し訳ございません。 お客様にまたご利用していただけるよう、万全の準備をして参ります。 お客様がまた当館にお越しくださるのをスタッフ一同心よりお待ち申し上げております。 東急ステイ高輪 スタッフ一同

    Posted: 4/19/2021

Highlights

Recommendations and features

Posted: 6/20/2022

Property information

Business hotel
Address
2-16-29 Takanawa, Minato-ku, Tokyo, 108-0074, Japan
Check-in time
3:00 p.m. - 4:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
177
Phone number
+81 3 5424 1090
Fax number
+81 3 5424 1091

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Restaurant
  • Laundry
  • Completely non-smoking
  • Wi-Fi

Property type

  • Business hotel

Services offered

  • Home delivery
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

Based on the request from the Tokyo Metropolitan Government, "Tokyu Stay Takanawa" will be provided to the Tokyo Metropolitan Government as a medical treatment facility for asymptomatic and mildly infected people with the new coronavirus infection.

During the acceptance period, all regular accommodations and reservations for accommodations will be suspended. We will inform you about the resumption of business on our website.

Acceptance period: April 27, 2021 (Tuesday) -End time undecided

The hotel will be operated with hygiene management and safety in mind under the supervision of Tokyo and specialists. We would like to ask our customers and everyone in the surrounding area for their understanding.

Inquiries regarding this matter: Tokyu Resorts & Stay Co., Ltd. Stay Operation Management Department

03-3476-1032 (weekdays 9: 30-18: 30)

Recommended spots

292m from Sengaku-ji Temple

1,780m from Institute for Nature Study, National Museum of Nature and Science

1,819m from Azabusan Zenpuku-ji Temple

1,858m from Tokyo Metropolitan Teien Art Museum

2,047m from Shiba Tosho-gu Shrine

2,219m from Shinagawa-jinja Shrine

2,273m from Zojo-ji Temple

2,322m from Tokyo Tower

2,392m from Tokyo Photographic Art Museum

2,481m from Shiba Daijin-gu Shrine

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