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Shinjuku Prince Hotel

City hotel

About five minutes on foot from JR Shinjuku Station (east exit) / About two minutes on foot from Shinjuku-nishiguchi Station on the Toei Oedo Line / Directly connected to Seibu-Shinjuku Station

Appearance image
4.1
Very Good
398 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Bar
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Cafe
2 min walk from Seibu-Shinjuku Station
2 min drive from Shinjuku-nishiguchi Station
2 min drive from Nishi-Shinjuku Station
2 min drive from Shinjuku Station
29 min drive from Tokyo International Haneda Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
398 reviews from verified guests
Location4.6
Facilities & Amenities3.7
Service & Staff3.9
Comfort & Cleanliness3.9
Bath3.3
Meal4
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Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    4
    Posted: 3/22/2023

    駅から近く、移動も大変便利でした。 荷物を2日とも快く預かって頂き、コインロッカーをどう確保しようか悩んでいたのでとても助かりました!

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness4
  2. mixcca
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    3
    Posted: 3/4/2023

    新宿駅から近く立地はとても便利。 子連れで宿泊したが、夜は歌舞伎町が近いのであまり出歩けません。 冷蔵庫の飲み物が全て無料だったのはとても嬉しかったです。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
  3. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    2
    Posted: 3/1/2023

    プリンスホテルと名乗って大丈夫なのか心配になりました。

    Location4
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness2
    Bath2
  4. Roxynori
    |
    JapanJapan
    |Age: 50s
    |
    Business
    3
    Posted: 2/23/2023

    西武新宿沿線に用事があったので雨降りでも便利でした。 建物が古いので仕方ないのでしょうが、排水溝が臭くて…残念でした。恐らくホテル側は、把握してると思います。何故なら入室した際には匂いを感じませんでした。何故なら排水溝すべて栓がしてありました。洗面台もバスタブも栓がしてあって、珍しいなと思ったら…そう言うコトかと後から思いました。 掃除は行き届いてたしハウスキーパーは親切な外国人スタッフでした。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness2
    Bath1
  5. miwamiwac
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 2/14/2023

    申し込み時に間違った選択を押してしまい、ホテルに連絡したところ、男性スタッフの電話応対が大変素晴らしく、とても丁寧な対応をして頂きました。 またフロントの女性のとても丁寧で親切な対応に好感が持てました。ありがとうございました。 残念だったのは、チェックイン前に荷物を預ける際、クロークの方が始終目を合わさずにそっぽを向いて対応されました。何か失礼なことをしてしまったのかと不安になりました。 お部屋等は寝るだけだったので十分でした。窓からの景色もよく、機会があったらまた利用したいです。

    Location4
    Facilities & Amenities5
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
  6. 1 - 5 of 398 reviews

Property information

City hotel
Address
1-30-1 Kabukicho, Shinjuku-ku, Tokyo, 160-8487, Japan
Check-in time
1:00 p.m. - 5:30 a.m.
Check-out time
11:00 a.m.
Total number of rooms
571
Phone number
+81 3 3205 1111
Fax number
+81 3 3205 1952

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Disposable guest slippers

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • In-room check-out
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Bar
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Cafe
  • Parking lotParking lot

Property type

  • City hotel

Services offered

  • Home delivery
  • Dry cleaningDry cleaning
  • Wake-up call

Accessibility

  • Rental wheelchairs

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

■■■ Changes in business content due to the new coronavirus ■■■

Thank you for your continued patronage of Prince Hotels. Due to the spread of the new coronavirus infection (COVID-19), the facilities in the hotel and some services have been changed.

Please check the hotel official website for details. We apologize for the inconvenience and thank you for your understanding.

○ At check-in, you will be asked to print your deposit or credit card. ○ There may be a separate accommodation tax.

○ Various member benefits cannot be used. ○ Infants (no meals or futons required) are limited to preschoolers and up to 1 person per bed. * Age may be restricted depending on the plan.

◆ Notes ◆ If a group of 10 or more people or the hotel considers it to be a group, we may contact the person making the reservation by phone and receive an advance payment equivalent to the accommodation fee in advance.

In addition, the group booking cancellation policy is applied, and the plan default cancellation policy is not applied. [Cancellation policy for group reservations: 30 days before = 20%, 14 days before = 30%, 7 days before = 50%, 1 day before = 80%

Same day = 100%, no contact non-night = 100%] Through this system, it is prohibited to hold tours, resell to other companies, or use "Rakuten Travel" for other commercial purposes.

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