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Yukai Resort Premium Shirahama Gyoen

Ryokan

Check out our high-quality meals, guestrooms, and various free facilities.

4.1
Very Good
299 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
9 min drive from Shirahama Station
15 min drive from Kii-Tonda Station
18 min drive from Asso Station
19 min drive from Kii-Shinjo Station
11 min drive from Nanki-Shirahama Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
299 reviews from verified guests
Location4.1
Facilities & Amenities3.7
Service & Staff3.9
Comfort & Cleanliness3.9
Bath4.1
Meal4.1
Sort by
Most recent
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All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    2
    Posted: 6/2/2023

    夕食の肉が硬くて食べられないんです。残念。

    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal1
  2. nikoemi1029
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 6/2/2023

    チェックイン時…フロントスタッフが少なかったので、待ちました。外国の方もいらしたのですが、外国語対応できるスタッフがいらっしゃればスムーズなのに… 部屋は別館…お風呂や、レストランには遠いと感じましたがとても見晴らしも良くお天気の良ければと思いました。アメニティにヘアブラシが無く、持参してなかったので困ってしまいました。 お食事…グリルが焼きにくいというご意見がありましたが2人で食べるにはそれは感じませんでした。朝晩とても美味しいお食事でした。 お風呂…お湯はとろっとして滑らかでとても気持ちよかったです。 脱衣所からの階段が夜中に入った時は少し怖く感じました。

    Location5
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal4
  3. Sの富士
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 5/31/2023

    家族でアドベンチャーワールド行く時に利用しましたが子供たちは大喜びでした。夕食と朝食のバイキングも美味しくまた行こうかなと思います。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 5/31/2023

    今回湯快リゾートを初めての利用でしたが、部屋はとても綺麗でテラスもありゆっくり出来ました。ですがアメニティの少なさが目立ちました、特に歯ブラシ等はワンセットだけでタオル、バスタオルもワンセットだけで少し不便を感じでした。バイキングは概ね満足でしたが、焼肉のコンロの火力の弱さには驚きました。お肉も少し硬めのような気がします。施設的には綺麗で満足出来る感じでした。

    Location4
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal3
  5. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 5/29/2023

    部屋もトイレもキレイに掃除されてました。眺めも開放的で良かったです。 でも、残念だったのがエアコンをつけたのですが、カビなのかちょっと嫌な臭いがしたのでしばらく窓を開けて付けていました。そのうち臭いは無くなりましたのでよかったですけど。 夕食も朝食も食べきれない種類があり美味しく頂きました。 岩盤浴も温泉も気持ち良かったです。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
  6. 1 - 5 of 299 reviews

Property information

Ryokan
Address
1011 Shirahama-cho, Nishimuro-gun, Wakayama, 649-2211, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
12:00 p.m.
Total number of rooms
115
Phone number
+81 570 550 078
Fax number
+81 739 43 0127

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Sauna
  • Shop
  • Karaoke room
  • Table tennis
  • Grand bathGrand bath

Services offered

  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

Please be sure to contact us if you will be checking in after the scheduled time.

In the glamping area, we do not allow barbecues or other fire-producing cooking utensils, or guests with dogs.

A separate bathing tax is required. (150 yen per person)

Meals will be prepared at the restaurant.

If you are searching for a route with a car navigation system, we apologize for the inconvenience, but please use the address search. (The phone number is the reservation center)

[About the glamping area]

Please use the hotel building for meals and the large public bath. You can also use the toilet and washbasin in the hotel. (Need to move from glamping area)

Toilets and washrooms are shared with the glamping area. The toilet in the glamping area does not have a washing machine.

Two of the four beds in the glamping area room are simple beds.

No cancellation fee will be charged in the event of bad weather that makes the glamping area unsuitable for your stay. The hotel will contact you in advance.

Recommended spots

1,136m from Shirahama Beach (Wakayama)

1,617m from Kyoto University Shirahama Aquarium

1,670m from Engetsu Island

1,777m from Minakata Kumagusu Museum

2,097m from Heisogen Park

3,049m from Sandanbeki Cave

3,059m from Adventure World

5,343m from Tokei-jinja Shrine

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