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Fuji Kawaguchiko Onsen The Kukuna Resort & Spa

Ryokan

Guestrooms with water terraces offering a new visual experience / Enjoy panoramic views from the grand lookout bath / Great views of Mount Fuji and Lake Kawaguchi

4.7
Exceptional
147 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
28 min walk from Kawaguchiko Station
8 min drive from Fujikyu Highland Station
12 min drive from Mt. Fuji Station
13 min drive from Gekkoji Station
2 hr 10 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.7
Exceptional
147 reviews from verified guests
Location4.9
Facilities & Amenities4.6
Service & Staff4.7
Comfort & Cleanliness4.6
Bath4.7
Meal4.6
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Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 5/29/2023

    スタッフの対応は最高です。ホテルの雰囲気もとてもよいです。部屋からも大浴場からも富士山と河口湖が絶景です ただ残念なのは食事がイマイチ値段を考えるともう少し頑張って欲しいです。ホテル全体的にすごくいい感じなので もったいないと思います。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal2
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Friends
    5
    Posted: 5/23/2023

    一年ほど前に娘と宿泊し大変良かったので、今回友人との旅行にまたここを選びました。 友人2人、大絶賛でほっとしました。 ここは食事や立地はもちろん最高ですが、なによりホテルの方々すべてとても感じがよく気持ちがいいです。 ワイン好きの友人にソムリエの方がとても親切に説明してくださり、お勧めのワインが最高に美味しかったと言っています。 コース料理は美味しく量もちょうどよく、たくさん種類があるビュッフェも選んで食べることが出来ました。 朝早くに起きて正面に富士山を見ながらお風呂に入りました。湖と一体化されたように感じるお風呂がとても気持ちよく感動しました。 もしまた河口湖に行く機会があればくくなを選びます。大満足のホテルです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 5/14/2023

    母の80歳を記念しての旅行でkukunaに宿泊しました。 夕食のデザートのプレートにお祝いのチョコレートデコに母は喜んでました。私もとても嬉しかったです。 ホテルに着いてwelcomeドリンクに始まり、お部屋、お食事、スタッフの対応、露天風呂、全てにおいて感激でした。 少しベッドが低かったのでもう少し高いと座れるのでいいなぁと思いました。 残念なことにお天気が曇ってて富士山を見ることが出来なかったのでまたkukunaに泊まりたいです。 富士山が見えなくても、最高にいい時間を過ごすことが出来ました。 kukunaの皆さまありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 4/30/2023

    最高の立地で、特に大浴場からの眺めは「過去最強」だった気がします。ひとつ残念だったのは、食事のほぼ最初の段階でスープカレーの火がつけられ、お酒を飲み終わってさてご飯という段階で火が消えて冷めてしまった事です。 ご飯は最後にと思っていたのでもう少し着火の時間をずらすか、「今、カレーを召し上がりますか」と聞いてもらいたかったです。人にもよると思いますが、私はお酒のつまみにカレーは無理でした。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  5. Anonymous
    5
    Posted: 4/30/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 147 reviews

Property information

Ryokan
Address
70 Azagawa, Fujikawaguchiko-machi, Minamitsuru-gun, Yamanashi, 401-0303, Japan
Check-in time
3:00 p.m. - 7:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
65
Phone number
+81 555 83 3333
Fax number
+81 555 83 3111

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Bar
  • Sauna
  • Meeting room
  • Midnight snack corner
  • Banquet hall
  • Shop
  • Karaoke room
  • Grand bathGrand bath
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Home delivery
  • Wake-up call

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

If check-in is after 18:00 or later than the scheduled time, please be sure to contact the property.

Bath tax is required separately. (Adults only 150 yen)

If you come by train or bus, please contact the hotel when you arrive at Kawaguchiko Station. We will dispatch the vehicle in about 5 to 10 minutes.

A facility usage fee of 3000 yen plus tax will be charged for children over 2 years old who use existing bed. Free for children 0 to 1 year old (no input required)

We may call you on the day of the event, so please be sure to enter the contact number for the representative contact when making a reservation.

Please let us know the gender of each room (adults only).

If you have any ingredients that you cannot eat due to allergies, please contact us in advance.

Recommended spots

673m from Kawaguchiko Museum of Art

675m from Kawaguchiko Ohashi Bridge

1,044m from Kawaguchiko Tenjoyama Park Mount Kachikachi Ropeway

1,142m from Yamanashi Gem Museum

1,298m from Lake Kawaguchi

1,540m from Kawaguchiko Sarumawashi Theater

1,705m from Kawaguchiko Muse Museum

1,879m from Itchiku Kubota Art Museum

2,020m from Asama-jinja Shrine

2,322m from Fuji Omuro Sengen-jinja Shrine

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