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Hakata Excel Hotel Tokyu

City hotel

Open September 16, 2021. Choose between our revamped breakfast offerings: Japanese-western breakfast buffet made with ingredients from Itoshima, or our classic Japanese set meal.

4.1
Very Good
154 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
4 min walk from Nakasu-Kawabata Station
2 min drive from Tenjin-minami Station
2 min drive from Gion Station (Fukuoka)
4 min drive from Watanabe-dori Station
14 min drive from Fukuoka Airport
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Ratings and reviews

4.1
Very Good
154 reviews from verified guests
Location4.6
Facilities & Amenities3.7
Service & Staff4
Comfort & Cleanliness4.1
Bath3.8
Meal4.1
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Most recent
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All ratings
  1. TAMA1610003
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 24/9/2022

    とても良いホテルでした。

    Location5
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness5
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    2
    Posted: 24/9/2022

    サービスもよいし、良いホテルだとは思うが建物や部屋の古さは感じる。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness2
    Bath2
  3. TAMA1610003
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 23/9/2022

    お部屋も広く綺麗で落ち着くホテルです。 朝もビュッフェで食事でした。 久々にオムレツ食べました。 とても美味しかったです。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  4. Anonymous
    4
    Posted: 20/9/2022
    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal4
  5. チュンノスケ8214
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 20/9/2022

    高齢の両親が台風避難のために2泊させていただきました。 暴風が激しくならないうちに早めに到着し、チェックイン時間までロビーで待たせるつもりでしたが、持病ありの父が「早く部屋に入りたい」と、ご無理をお願いしたようで、早い時間に清掃の済んだお部屋に通していただいたそうです。本当に申し訳ありません。お取り計らいありがとうございました。 部屋着が心地よく、アメニティもよかったと母が喜んでいました。 立派な朝食に、お昼に別料金でレストランでいただいたお食事も大変美味しかったそうです。 安心して避難させられました。感謝しております。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  6. TAMA1610003
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 19/9/2022

    とても過ごし易いホテルです。 繁華街も近く、窓から見る景色は博多に来たなぁーと思える景色です。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal4
  7. TAMA1610003
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 17/9/2022

    コンビニにも近くにあり、Yシャツ等が急に必要になったのですが24時間空いているドン・キホーテが近くにあり助かりました。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  8. Anonymous
    5
    Posted: 9/9/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  9. ze23623
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 6/9/2022

    ホテルの会員入会すればチェックアウト延長でき、大変お得です一人で泊まる際は部屋が広すぎて申し訳なく感じます

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
  10. ze23623
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 6/9/2022

    お得なプランでもしっかりスタッフの対応、部屋のグレードに差がつくことなく安心、満足で利用しています

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
  11. 1 - 10 of 154 reviews

Property information

City hotel
Address
4-6-7 Nakasu, Hakata-ku, Fukuoka-shi, Fukuoka, 810-0801, Japan
Check-in time
3:00 p.m. - 3:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
308
Phone number
+81 92 262 0109
Fax number
+81 92 262 5578

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Paid laundry

Services offered

  • Home delivery
  • Room service
  • Wake-up call
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • City hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Recommended spots

141m from Former Fukuoka Public Hall Kihinkan

279m from Fukuoka Asian Art Museum

311m from Fukuoka Akarenga Cultural Center

352m from Hakataza Theater

582m from Hakatamachiya Furusatokan Museum

731m from Kego-jinja Shrine

868m from Tocho-ji Temple

1,030m from Rakusuien Garden

1,141m from Joten-ji Temple

2,246m from Fukuoka Castle