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Akankohan Onsen New Akan Hotel

Resort hotel

A resort hotel located on the shores of Lake Akan. Be sure to visit the sky garden spa on the roof.

4.1
Very Good
178 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Restaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salon
1 hr 56 min drive from Tancho Kushiro Airport
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Ratings and reviews

4.1
Very Good
178 reviews from verified guests
Location4.3
Facilities & Amenities3.5
Service & Staff3.8
Comfort & Cleanliness3.6
Bath4.2
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    4
    Posted: 5/10/2022
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal3
  2. Anonymous
    4
    Posted: 1/10/2022
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal5
  3. えっちゃん24722047
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    3
    Posted: 29/9/2022

    雨の中、近隣駐車場までは面倒でした。食事はまあまあ。朝の阿寒湖遊覧中の荷物一時預かりは感謝ですが、当たり前ですかね?

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 28/9/2022

    普通です

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 28/9/2022

    施設設備は老朽化激しく、昭和の匂いがプンプンしてた。その分食事で頑張っていた。ただ、どの従業員も客に目線を合わせることなく対応していたのは、サービス業としてはいかがなものか。改善を期待する。

    Location3
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness2
    Bath4
    Meal4
  6. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 21/9/2022

    9月20日に大人二名で宿泊しました。 古き良き時代のイメージが残る和室で、照明、電気回りに改善の余地有りですが、水回りは綺麗に改修されていて良かったです。 食事はビュッフェでしたが種類多すぎ(笑)、しかもどれも満足のいく美味しさでした。 食べきれなかった事が心残りでした。 清潔感、サービス、及第点です。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal5
  7. こじまくん
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 15/9/2022

    露天風呂からの阿寒湖は絶景ですね。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  8. ゴロゴロ水4217
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    4
    Posted: 13/9/2022

    当館には今回で5〜6回宿泊していますが阿寒湖に来た時毎回利用しています。食事や温泉はいつも満足できるのですが設備が少し古く改善の余地がありそう。

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
  9. オーシャンとともに
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 1/9/2022

    久しぶりに道東に行ったので、家族三人で利用しました。以前は外国の団体で、食事の時やエレベーターで、苦労しましたが、今回はとても楽で良かったです。 あいかわらず、バイキングの種類の多さと美味しさは、変わりなく良かったです。個人的には、スペアリブとトマトが美味しかったです。アルコールの場所が端っこ過ぎて、席によっては、いちいちオーダーに行くのが大変でした。飲み放題利用者には、もう少し座席の配慮をしてもらいたいです。 部屋は、眺めや空調もよく。もちろん温泉も、柔らかめのお湯で良かったです。 また、数年後にお世話になります。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  10. おっさん6831
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 25/8/2022

    古さを感じましたが最高! ホテルに行くまでの道で鹿に遭遇さすが北海道 また行きますよ天風呂最高

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  11. 1 - 10 of 178 reviews

Highlights

Recommendations and features

Posted: 30/6/2022

Property information

Resort hotel
Address
2-8-8 Akancho Akanko Onsen, Kushiro-shi, Hokkaido, 085-0467, Japan
Check-in time
3:00 p.m. - 8:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
370
Phone number
+81 154 67 2121
Fax number
+81 154 67 3339

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Restaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Shop
  • Paid laundry
  • Open-air bath (hot spring)
  • Grand bath
  • Game center