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Biwako Matsunoura Bettei

Ryokan

Have a relaxing time with your dog at a hot spring inn overlooking Lake Biwa.

4.7
Exceptional
3 reviews from verified guests
Property facilities
  • Hot spring in the building
  • Japanese restaurant
  • All rooms pet-friendly
  • Free parking
  • Completely non-smoking
  • Wi-Fi
11 min walk from Shiga Station
7 min drive from Hira Station (Shiga)
9 min drive from Horai Station
11 min drive from Omi-Maiko Station
1 hr 46 min drive from Osaka International Airport
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Ratings and reviews

4.7
Exceptional
3 reviews from verified guests
Location4.3
Facilities & Amenities4.7
Service & Staff5
Comfort & Cleanliness4.7
Bath4.7
Meal4.7
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All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 5/2/2022

    愛犬と実母を連れての旅行でした。コロナ禍でしたが、完全個室で食事、お風呂も部屋風呂なのでおすすめです。 飲み物も部屋にたっぷり入っており、部屋でゆっくり楽しめました。 食事は本当に手が込んでいて食べきれない程の夕食で、ワンちゃんビュッフェを頼んだつもりが頼めておらず急遽準備もして頂け大満足でした。 夏にまた伺いたいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度のご宿泊、誠にありがとうございます。 こうしたご不安な状況の中、大切な機会に当館をお選びいただきましたことを重ねて御礼申し上げます。 お料理や客室でのご滞在スタイルについてもご満足いただけたご様子、大変嬉しく思います。 夏は近くの浜辺でワンちゃんと一緒にびわ湖でのレジャーを楽しんでいただけたり、比良山系ではワンちゃんと一緒にロープウェイで山頂まであがり琵琶湖を一望する等、様々な楽しみ方がございます。 きらきらと光る琵琶湖の湖面もまた素敵でございます。 是非夏の松の浦別邸での時間も楽しみにいらして下さいませ。 再びお会いできますことを心よりお待ち申し上げております この度のご宿泊、ならびにご投稿誠にありがとうございます。 びわ湖松の浦別邸 支配人 大西朝子

    Posted: 5/2/2022
  2. Anonymous
    5
    Posted: 4/2/2022
    Location3
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. cookypapa7115
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 12/8/2021

    半年振りの利用でしたが、ドッグランに椅子や一部屋根が追加されており快適に過ごせました。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    この度の御宿泊、誠にありがとうございます。 リピートしていただけた上に、ドッグランの椅子や日除けの屋根にも目を留めて頂けてとても嬉しいです。 お客様からいただきましたお声を、少しずつ実施していき、より快適にお過ごしいただけるように進めております。 是非次回お越しいただく際にもよりご満足いただけますよう、またお会いできます事を従業員一同心よりお待ち申し上げております。 びわ湖松の浦別邸 大西朝子

    Posted: 13/8/2021

Property information

Ryokan
Address
711-1 Arakawa, Otsu-shi, Shiga, 520-0513, Japan
Check-in time
3:00 p.m. - 6:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
10
Phone number
+81 77 592 2727
Fax number
+81 77 592 2700

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • In-room check-in
  • Staff mindful of guest-to-guest contact

Rooms

  • Antiseptic solution available
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Hot spring in the building
  • Japanese restaurant
  • All rooms pet-friendly
  • Free parking
  • Completely non-smoking
  • Wi-Fi
  • Designated smoking area

Services offered

  • Pick-up and drop-off

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

* The dog's accommodation fee will be settled locally separately from the plan fee. It is 5,500 yen (tax included) per animal.

④ Please let us know about allergic ingredients. Please note that we cannot respond on the day of the event.

* Up to 6 dogs can stay, including small dogs, medium-sized dogs, and large dogs. Animals other than dogs are not allowed to stay.

* Must be vaccinated with 5 or more mixed vaccines and rabies vaccine within 1 year. Please submit the certificate in advance.

* Meals for dogs are also available. (Reservations required, please contact the hotel directly for details.)

We refrained from staying at Pitbull, Tosa dog, Mastiff, other dogs with a strong temper, and dogs with poor discipline.

* A separate bath tax (150 yen per adult) is required.

[Questions] (1) Please tell us the number of dogs and the breed of dog.

② Please let us know the means of transportation.

③ If you would like a free transfer, please let us know your arrival time in advance. (Pick-up 14: 00-18: 00 / Send-off 9: 00-11: 00)