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Izumo Tamatsukuri Onsen Shiraishiya

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Gold Award 2021

Rakuten Award Winner for seven consecutive years! We welcome you as if you were part of our family. That's the hospitality at Shiraishi Family.

4.7
Exceptional
764 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Sauna
  • Banquet hall
20 min walk from Tamatsukurionsen Station
14 min drive from Nogi Station
15 min drive from Kimachi Station
19 min drive from Matsue Shinjiko-Onsen Station
35 min drive from Izumo Enmusubi Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.7
Exceptional
764 reviews from verified guests
Location4.5
Facilities & Amenities4.3
Service & Staff4.8
Comfort & Cleanliness4.3
Bath4.5
Meal4.7
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 25/9/2023

    スタッフの笑顔が絶えない素敵な宿でした。入館後のおもてなし、部屋へ通してもらった際の対応、夕食時の対応は心がこもっていて、食事も美味しくいただけました。広い館内には様々な展示があり、目を楽しませてもらえました。21時前にロビーで行われたプロジェクションマッピングによる島根の紹介は十分楽しませてもらいました。大浴場も良かったのですが、広さが十分にあるのでもう一つくらい変わった浴槽があるともっと良かったと思います。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
  2. なら1438
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 21/9/2023

    家族旅行で利用しました。朝夕の料理も美味しく従業員の方々の対応も素晴らしかったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
  3. ふーやん6065
    |
    JapanJapan
    |Age: 50s
    |
    Couple
    5
    Posted: 20/9/2023

    従業員さんの気遣い、心遣いに感動しました。 教育もしっかりできており 本当に本当に最高なひとときを 白石家さんで過ごしました。 今までで一番の旅館です。 お部屋、料理、お風呂も最高でした 必ず、また行きたい旅館です。 ありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

     先日は白石家にご宿泊いただきありがとうございました。 本当に本当に最高なgひととき・・と仰って頂け本当に嬉しい気持ちで拝見いたしました。ありがとうございます。 皆様の旅が素敵なものになるようにこれからも一生懸命取り組んでいきたいと思います。 この度は本当にありがとうございました。またのお越しをお待ちいたしております。

    Posted: 20/9/2023
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 20/9/2023

    9月9日に宿泊しました。ほかの方も投稿しているとおり、スタッフの皆さんの笑顔と丁寧な対応に大変癒されました。朝夕の食事も美味しかったです。夕食は量を抑えたプランでしたが、夫婦ともおなかいっぱいになりました。おかげさまで初めての島根でよい思い出ができました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
    Reply from the property

     この度は当館をご利用いただきありがとうございました。 スタッフの笑顔と対応に癒されたとのお言葉をいただきました。ありがとうございます。 皆様に泊まってよかったと思っていただけるようなおもてなしができるようにこれからも一生懸命努めていきたいと思います。 この度は本当にありがとうございました。

    Posted: 20/9/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 19/9/2023

    チェックイン時からチェックアウトの時まで、ホスピタリティが伝わってとてもあたたかい気持ちになれました。ご飯も美味しくて量も多くて大満足でした。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

     この度は白石家にご宿泊いただきありがとうございました。 チェックインからチェックアウトまで温かい気持ちになったと伺い良かったなあと思いました。 これからも皆様に癒しのひとときをご提供できるように努めてまいりたいと思います。 ぜひ、またのお越しをお待ちいたしております。

    Posted: 20/9/2023
  6. 1 - 5 of 764 reviews
Property information
Izumo Tamatsukuri Onsen Shiraishiya's map
20 min walk from Tamatsukurionsen Station
14 min drive from Nogi Station
15 min drive from Kimachi Station
19 min drive from Matsue Shinjiko-Onsen Station
35 min drive from Izumo Enmusubi Airport
Check-in time:
3:00 p.m. - 7:00 p.m.
Check-out time:
10:00 a.m.

Payment methods

Credit cards accepted
Visa
JCB
Cash accepted
Ryokan
44-2 Tamayucho Tamatsukuri, Matsue-shi, Shimane, 699-0201, Japan
20 min walk from Tamatsukurionsen Station
14 min drive from Nogi Station
15 min drive from Kimachi Station
19 min drive from Matsue Shinjiko-Onsen Station
35 min drive from Izumo Enmusubi Airport
+81 852 62 0536
Total number of rooms
58

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • ◇ Staff health management and thorough wearing of masks. ◇ The front desk is shielded with an acrylic board to keep distance. ◇Public spaces are disinfected by spraying a disinfectant solution diluted with hypochlorous acid water. ◇ All guest rooms are equipped with air purifiers.

Awards

Rakuten Travel Gold Award 2021
Rakuten Travel Japanese-Style Hotel Award 2021 TOP47
Rakuten Travel Gold Award 2020
Rakuten Travel Japanese-Style Hotel Award 2020 TOP47

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Sauna
  • Banquet hall
  • Shop
  • Jet bath
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Supported languages

  • Japanese

Notice from property

A bathing tax of ¥150 per person will be charged separately.

Please tell us your transportation method (car, train, etc.) when you come.

If you are traveling with children, please let us know the gender and age of the children.

Children under the age of 3 who do not require meals or bedding are free of charge, so there is no need to enter the number of people.

Please tell us the phone number (cell phone, etc.) that can contact you on the day.

Please contact us if you will be more than 1 hour behind the scheduled check-in time.

If you have food allergies, please fill in the remarks column.

Not subject to cancellation fee: Not applicable only when roads are closed on the day of check-in and public transportation is suspended. Return trip not included

Recommended spots

662m from Tamatsukuriyu-jinja Shrine

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