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Daiwa Roynet Hotel Utsunomiya

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2019

About four minutes on foot from the east exit of JR Utsunomiya Station / Free LAN (wired and wireless) connection!

4.3
Excellent
288 reviews from verified guests
Property facilities
  • Vending machine
  • Restaurant
  • Spa / Beauty salon
  • Parking lot
  • Paid laundry
  • Home delivery
15 min walk from Utsunomiya Station
7 min drive from Tobu-utsunomiya Station
11 min drive from Minami-Utsunomiya Station
14 min drive from Okamoto Station (Tochigi)
2 hr 2 min drive from Fukushima Airport
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Ratings and reviews

4.3
Excellent
288 reviews from verified guests
Location4.3
Facilities & Amenities3.9
Service & Staff4.1
Comfort & Cleanliness4.3
Bath4
Meal4.2
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Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 22/9/2022

    フロントの方の接客も素晴らしい。研修生(実習生)の方がいらっしゃったが、研修中であれば正社員が隣にてサポートしていただければより良いと思う。 朝食会場の接客も◎。食事も美味しい。 多少高くても泊まりたいと思わせてくれるホテルであると毎回感じさせてくれるホテルです。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
    Reply from the property

    平素よりダイワロイネットホテル宇都宮にご愛顧を賜り厚く御礼申し上げます。 またご多用中、貴重なお声をお寄せいただき深く感謝申し上げます。 一定期間、ベテランスタッフとともに業務を学んだ研修スタッフについては、研修の成果を踏まえつつ、徐々に業務の幅を広げてまいります。 このたびはサポートが行き届かず、ご不安をお感じになったことは本当に心苦しい思いでございます。今一度、サポート体制の充実した研修プログラムを策定し、引き続き全スタッフが研鑽に努めてまいります。 お寄せいただくお気持ちにしっかりと応えていけるように引き続き全員一丸となって努めてまいりますので、次回お越しの際には、チェックインを担当したスタッフの成長をご覧に入れたく存じます。 またのご来館を一同心よりお待ち申し上げております。

    Posted: 22/9/2022
  2. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
  3. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  4. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  5. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  6. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  7. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  8. Anonymous
    4
    Posted: 21/9/2022
    Location3
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  9. Anonymous
    4
    Posted: 21/9/2022
    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  10. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 20/9/2022

    駅から向かいましたが、駅前で工事していて地図通りではなかったですが、無事につくことができました。 ロビーも部屋もとてもきれいでした。エレベーターに乗るにもルームキーが必要ではじめは戸惑いましたが、セキュリティに安心感を覚えました。 スマホ充電器があり、どのタイプでも充電可能なのがありがたかったです。(ガラケーの充電もできました!) 次回は朝食付きで訪れたいなと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度はダイワロイネットホテル宇都宮にご宿泊いただききまして誠にありがとうございます。 本年8月26日より、東口の再開発工事が一段落し、「宇都宮テラス」の開業に伴い、大きく迂回することなく、駅からほぼ真っすぐにお越しいただけるようになり、これまでおかけしていたご不便を解消できることとなりました。 朝食会場の広さと事前のご用意できる食材数の都合により、かなり早い段階で朝食が完売してしまうことがあり、今回は朝食がご用意できず大変申し訳ございませんでした。 次回ご来館いただいた際は、朝食スタッフが腕によりをかけて、地元栃木の食材をつかったメニューをご賞味いただければと存じます。 ご多用中ご感想をお寄せいただきありがとうございます。 ぜひまたご来館の機会を頂戴できますことをスタッフ一同お待ち申し上げております。

    Posted: 22/9/2022
  11. 1 - 10 of 288 reviews

Property information

Business hotel
Address
1-4-14 Higashi Shukugo, Utsunomiya-shi, Tochigi, 321-0953, Japan
Check-in time
2:00 p.m. - 5:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
223
Phone number
+81 28 610 0455
Fax number
+81 28 610 0456

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2019

Features and facilities

On-site facilities

  • Vending machine
  • Restaurant
  • Spa / Beauty salon
  • Parking lot
  • Paid laundry

Services offered

  • Home delivery
  • Wake-up call
  • Dry cleaning

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Business hotel

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

● Please be sure to contact us if your scheduled check-in time is delayed by more than 1 hour. We may cancel without notice.

● After 24:00, the automatic entrance door is locked for crime prevention. Please call with the intercom.

★ At the time of local settlement ★ The accommodation fee is prepaid at the time of check-in. You can use cash or the various credit cards listed.

★ At the time of local settlement ★ When using Rakuten Super Points, the details of the points used will be stated on the receipt issued by the automatic settlement machine.

★ At the time of local settlement ★ If you wish to receive a receipt that does not include the details of using Rakuten Super Points, we will issue a private receipt at the front desk. (The amount after deducting the points used will be listed.)

★ At the time of pre- and post-card payment ★ When using card payment, the hotel cannot issue a receipt. Please issue it on the Rakuten Travel customer screen "Personal Page".

● Parking lot ● The parking lot is a multi-story parking lot, and information is provided on a first-come, first-served basis. We cannot accept reservations. * There is a height limit *

When using a car that does not enter the multi-storey car park of the hotel, or when the car is full, please use the nearby coin parking lot.

● The products sold on this site are "Internet sales only" plans for individual customers.

Recommended spots

1,460m from Utsunomiya Futa'arayama-jinja Shrine

1,489m from Utsunomiya Castle Ruins Park

3,309m from Tochigi Prefectural Museum of Fine Arts

3,657m from Tochigi Prefectural Museum