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HOSHINOYA Tokyo

Ryokan

A revived Japanese ryokan located in the heart of Tokyo.

4.4
Excellent
11 reviews from verified guests
Property facilities
  • Lounge
  • Hot spring in the building
  • Restaurant
  • Private dining
  • Body care
  • Facial care
3 min walk from
2 min drive from Tokyo Station
2 min drive from Nijubashimae Station
2 min drive from Ogawamachi Station (Tokyo)
27 min drive from Tokyo International Haneda Airport
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Ratings and reviews

4.4
Excellent
11 reviews from verified guests
Location4.8
Facilities & Amenities4.6
Service & Staff4.6
Comfort & Cleanliness4.8
Bath4.6
Meal4.3
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All ratings
  1. ずんずん7474
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 20/9/2022

    主人の還暦祝いに行きました。イベントがあって、楽しくて、ずっと星のやに滞在しました。切り絵、月見、和音楽、茶の湯と楽しかったです。素晴らしい時間をありがとうございました。 楽天トラベルさんで予約し、割引で、さらにポイントも頂けるなんて、恐縮します。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    2
    Posted: 8/5/2022

    宿泊者しか施設に入れずプライベート感がありよかったです。 どのスタッフの方も丁寧な対応ですが、マニュアル通りで機転が利かないスタッフが多い印象でした。 誕生日のサプライズも忘れられており 朝食は30分遅れて冷めて出てきたので残念。 スタッフが外れだったのかなと思いました。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal3
  3. Anonymous
    5
    Posted: 4/4/2022
    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  4. tomotomotomo0813
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    4
    Posted: 19/3/2022

    3月18に利用しました。星のや京都でも担当していただいた、特集でよくメディアに出ておられるチーフのツチダさんに偶然か担当していただけ大変良くしていただき、思いがけなく楽しい旅となりました、ありがとうございました。  他のお客さんとの接触が極度に少なく、1人でものんびりできます。ホテルが都会で暗く閉鎖的にも関わらず温泉や所々の造形品など美術館のような感じもし飽きないです  朝のおむすびにみそ汁をもらい忘れました、次回またお願いします。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  5. Anonymous
    4
    Posted: 3/2/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  6. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 16/1/2022

    なし

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal5
  7. 田中ゴンザレス4885
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    5
    Posted: 11/1/2022

    年末に泊まったら、年越しそばが振舞われる等色々なサービスが多いホテル。元の値段も高いが、旅行で他のホテルに泊まり、体験をわざわざしに行く手間を考えるとコストパフォーマンスは悪くないと思う。温泉も本格的で素晴らしい。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  8. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 30/9/2021

    今まで泊まったホテルで1番よかった!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  9. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Couple
    4
    Posted: 26/8/2021

    海外旅行に行けないので、代わりに宿泊しました。エントランスもエレベーター内も畳が敷かれており、和の空間には癒されましたが、食事時間の融通が効かなかったのは残念でした。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  10. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 16/8/2021

    コロナ禍ですが気分転換がしたくて子連れで宿泊致しました。 全体的に和なホテルで畳のいい香りがして落ち着きます。 ワンフロア6部屋なので、ほとんど他のお客さんには遭遇しませんでした。 スタッフさんの気遣いなど最高です。 お部屋も落ち着いて過ごせました! ひとつだけ残念なのはインルームダイニングで頼めるメニューの少なさです。 煮込みハンバーグを注文したのですがとても美味しかったです。 またぜひ利用させて頂きたいホテルです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal3
  11. 1 - 10 of 11 reviews

Highlights

Recommendations and features

Posted: 8/6/2022

Property information

Ryokan
Address
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
12:00 p.m.
Total number of rooms
84
Phone number
+81 570 073 066
Fax number

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • In-room check-in
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Hot spring in the building
  • Restaurant
  • Private dining
  • Body care
  • Facial care
  • Oil massage
  • Paid parking
  • Wi-Fi
  • Shop
  • Open-air bath (hot spring)
  • Tattoos prohibited
  • Grand bath (hot spring)

Services offered

  • Home delivery
  • Room service
  • Wake-up call
  • Dry cleaning
  • 24-hour front desk

Accessibility

  • Rental wheelchairs
  • Wheelchair-accessible passages
  • Elevator available

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

* Please be sure to contact us if check-in is past the scheduled time.

* Advance reservations for dinner time, activities, and spas are possible on the official website of Hoshinoya Tokyo (PC / smartphone). You can apply after completing the accommodation reservation.

* For allergies, please check the official website of Hoshinoya Tokyo.

* Tokyo accommodation tax is not included

* Please pay the bath tax (150 yen per adult) locally.

* If you apply for a special treatment plan, it is a simple cleaning.

* Children under the age of 12 can use existing bed (without meals or bedding) up to the same number as the room capacity.

Reservations for meals and events are accepted on the official website. Please make a reservation from each reservation form on the official website. Even if you inform us from this site, we will not be able to respond. Please note that.