navigate to top page

Ryuguden (Prince Hotels & Resorts)

139 Motohakone, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0522

Ratings and reviews

4.3
Excellent
43 reviews from verified guests
Location4.8
Facilities & Amenities4
Service & Staff4.3
Comfort & Cleanliness4.4
Bath4.4
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. Verified guest
    |
    Japan
    |Age: 50s
    |
    Solo
    3

    以前日帰り入浴で利用してとてもよかったので、一泊しました。 中国人スタッフは一所懸命やっているとは思いますが、バスで到着時チェックインする際対応するスタッフは増やしてほしいと思いました。 お部屋に入って手を洗う時、長年蓄積された水垢の茶色い輪にはげんなりしました。ジフとスポンジで取り除くようにしてほしいです。 外国人が多いせいなのか、ごはんの量が少なめで、全体的に割高に感じました。

    Posted: 10/3/2024
    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  2. Verified guest
    |
    Japan
    |Age: 50s
    |
    Family with kid(s)
    4

    The reviewer did not write any comments.

    Posted: 9/4/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal3
  3. Verified guest
    |
    Japan
    |Age: 40s
    |
    Family with kid(s)
    5

    The reviewer did not write any comments.

    Posted: 3/4/2023
    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal4
  4. Verified guest
    |
    Japan
    |Age: 20s
    |
    Family with kid(s)
    4

    The reviewer did not write any comments.

    Posted: 29/3/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal3
  5. Verified guest
    |
    Japan
    |Age: 50s
    |
    Family with kid(s)
    2

    The reviewer did not write any comments.

    Posted: 28/3/2023
    Location5
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness5
    Bath4
    Meal3
  6. 1 - 5 of 43 reviews