navigate to top page
English (United States)

Hotel Flex

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Established in 1872, this hotel by Yoshikawa Ryokan features a blue and white theme along with a simple interior decor that's a hit with women.

Very Good
33 reviews from verified guests
Property facilities
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Convenience store
  • Paid laundryPaid laundry
  • Cafe
7 min walk from Kanayama-cho Station
2 min drive from Hiroshima-eki Station
2 min drive from Matoba-cho Station
2 min drive from Enkobashi-cho Station
49 min drive from Hiroshima Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

Very Good
33 reviews from verified guests
Facilities & Amenities3.7
Service & Staff4.1
Comfort & Cleanliness3.7
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |Age: 50s
    Posted: 5/27/2023


    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
  2. Anonymous
    |Age: 40s
    Posted: 5/22/2023

    広島駅から歩いてすぐでとても便利。 川沿いにあるので1階のテラス席は相当気持ち良いと思う。 部屋はフローリング敷きで清潔感がある。

    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Reply from the property

    この度はご宿泊頂き誠にありがとうございます。 テラス席はこの季節だと丁度良く、ご好評頂いております。 また広島に訪れた際には、ぜひお立ち寄りくださいませ。 従業員一同心よりお待ちしております。

    Posted: 5/24/2023
  3. Anonymous
    |Age: 60s
    Posted: 5/19/2023

    値段から想像していたよりいいホテル 川側の部屋は眺めが良い。朝食も簡素ながらおいしい。

    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Reply from the property

    この度はご宿泊頂きありがとうございます。 お褒めのお言葉大変嬉しく思います。 朝食も皆様からご好評頂いております。 広島にお越しの際は是非またのご利用心よりお待ちしております。

    Posted: 5/20/2023
  4. Anonymous
    Posted: 5/3/2023
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
  5. Anonymous
    |Age: 20s
    Posted: 3/21/2023

    部屋に入った瞬間湿気のせいか臭かった。 乾燥した冬なのにジメジメして寝られなかった。 お風呂の浴槽は変なきしむ音がした。 リノベされてるが古い建物だからしょうがないのか? 立地はいいので気にしない方なら安いしいいのでは。

    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness2
    Reply from the property

    この度は数あるホテルの中からホテルフレックスを選んで頂き誠にありがとうございました。  しかしながら、お部屋では快適にお過ごしいただけなく大変ご不快な思いをお掛けしてしまい、 申し訳ございませんでした。深くお詫び申し上げます。今後この様な事がないように チェックを今以上念入りにしたいと思います。 これに懲りませず、また機会がございましたら 弊ホテルにご宿泊いただけますことを、スタッフ一同お待ちしております。

    Posted: 5/20/2023
  6. 1 - 5 of 33 reviews

Property information

Business hotel
7-1 Kaminoboricho, Naka-ku, Hiroshima-shi, Hiroshima, 730-0014, Japan
Check-in time
3:00 p.m. - 5:30 a.m.
Check-out time
10:00 a.m.
Total number of rooms
Phone number
+81 82 223 1000
Fax number
+81 82 223 5678

Measures against COVID


  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented


  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers


  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated


  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact


  • Guestroom availability regulated
  • Furnishings regularly disinfected


  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • Employees wear masks and disinfect the building frequently. We will do our utmost to ensure that our customers can stay with peace of mind, and we ask for your understanding and cooperation. Matters to be observed when using GOTO Travel from the Japan Tourism Agency At accommodation facilities, temperature measurement at check-in, identity verification of travelers (identity verification is performed with a driver's license, etc.), thorough measures for three-cs at bathhouses and restaurants, and three-cs for meals. Avoidance is a condition for participation in this project. Please be sure to follow the instructions of employees such as accommodation facilities.


Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Convenience store
  • Paid laundryPaid laundry
  • Cafe

Services offered

  • Dry cleaningDry cleaning
  • Home delivery
  • Wake-up call

Property type

  • Business hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

There are 2 parking lots. Height limit 2M Parking lot No exit during business hours 1300 yen 15: 00-10: 00 No entry / exit ★ The time is different during the year-end and New Year holidays. Please check directly with the hotel

Reservations made by travel agencies cannot be made through Net.

We are sorry, but we may not be able to guide you if the parking lot is full. We do not accept advance reservations for parking lots.

All rooms at the hotel are non-smoking. Please note that there is basically no smoking space.

Cards cannot be used for plans with [Local cash plan] in the plan name if payment is made locally. Please pay in cash.

From the Japan Tourism Agency [Matters to be observed when using Go To Travel] At accommodation facilities, etc., temperature measurement at check-in, identity verification of travelers, thorough 3 dense measures at bathhouses and eating and drinking facilities, 3 when eating Avoiding dense

★ Smokers are not allowed in non-smoking rooms for any reason. Please refrain from staying, cancel your reservation, and leave the building. In that case, we will not introduce new rooms or other hotels or refund.

Breakfast is from Am7: 30 to Am10: 00, and the last order is Am9: 45. Breakfast is a set plan, so even if it is not available, no refund will be given.

Please leave your KEY at the front desk when you go out. The curfew is 1 o'clock. After that, it will be supported by the intercom.

Cancellation policy for stays of 5 people or more and 3 days or more will be different. Please check with the front desk in advance.

Recommended spots

5,036ft from Shukkeien Garden

5,187ft from Hiroshima Prefectural Museum of Art

12,077ft from Hiroshima Museum of Art

12,818ft from Hiroshima City Museum of Contemporary Art

13,087ft from Hiroshima Castle

14,068ft from Raisanyo Shiseki Museum

16,316ft from Hiroshima Children's Museum and Library

16,358ft from Atomic Bomb Dome

17,018ft from Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims

18,330ft from Hiroshima Peace Memorial Museum

Get the app