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Hotel Crystal Palace

Business hotel

Highly rated for our glamping plans that let you dive into nature! Artificial hot spring grand baths, free parking, and Wi-Fi available.

3.7
Good
190 reviews from verified guests
Property facilities
  • Lounge
  • Bar
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
6 min walk from Kaneage Station
4 min drive from Kokimae Station
7 min drive from Katsuta Station
9 min drive from Higashimito Station
2 hr 10 min drive from Tokyo International Haneda Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

3.7
Good
190 reviews from verified guests
Location3.6
Facilities & Amenities3.5
Service & Staff3.8
Comfort & Cleanliness3.5
Bath3.5
Meal3.6
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    3
    Posted: 3/31/2023
    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal3
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 3/27/2023

    和室で広くてのびのび過ごせましたが部屋に蛾が居たり(たまたまだと思いますが)ピーナッツが落ちていたり換気扇のフィルターに埃がびっしりだとか掃除してるのかな?という印象でした。。 朝食は各々好きなもがあり美味しかったです。 雨で計画がダメになったので次回また泊まりに行きたいと思います!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  3. 如水658
    |
    JapanJapan
    |Age: 40s
    |
    Business
    3
    Posted: 3/25/2023

    1人部屋でベッド4つ…て広過ぎ。

    Location1
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness5
    Bath4
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    2
    Posted: 3/20/2023

    白米の出て来るタイミングが私たちとは合わなかった。 できれば白米と共に色々な料理を楽しみたい。 お酒を飲まない人に対するメニューではなかったと思う

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal1
  5. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    2
    Posted: 3/20/2023

    無し

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal1
  6. 1 - 5 of 190 reviews

Property information

Business hotel
Address
1-22-1 Odaira, Hitachinaka-shi, Ibaraki, 312-0023, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
10:00 a.m.
Total number of rooms
100
Phone number
+81 29 273 7711
Fax number
+81 29 273 7742

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Bar
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Cafe
  • Parking lotParking lot
  • Banquet hall
  • Paid laundryPaid laundry
  • Grand bathGrand bath
  • Table tennis

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Wake-up call
  • Dry cleaningDry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Business hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

We will keep the room rate at check-in.

Customers using the accommodation plan for one night and two meals are requested to check in by 20:00 due to dinner.

For groups of 10 or more, the cancellation fee and regulations will differ depending on the number of people. Please contact us separately.

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