navigate to top page
English (United States)
USA
USD

Tsuetate Onsen Hotel Hizenya

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Founded in 1690, this resort inn is located on the border between Kumamoto and Oita prefectures. Rakuten Travel Award 2020 Winner. All rooms are non-smoking.

4.5
Excellent
294 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
34 min drive from Amagase Station
42 min drive from Sugikawachi Station
44 min drive from Bungo-Nakagawa Station
48 min drive from Bungo-Miyoshi Station
1 hr 54 min drive from Fukuoka Airport
Double bed x 1
15 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • BreakfastBreakfast
    • DinnerDinner
    $267.63
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Plan details

    [Popular No. 1 hot spring bathing ticket included] Hot spring tour plan [Breakfast] [Dinner]

    $267.63
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Meals
    • BreakfastBreakfast
    • DinnerDinner
    Dining locations
    • Dinner (Japanese restaurant)
    • Breakfast (Japanese restaurant)
Room details

[Non-smoking Japanese-Western style room] River side standard Japanese-Western style room (over 6 tatami mats + TWN) [Standard] [Twin room] [Non-smoking] [River view]

Double bed x 1
15 guests
No smoking
River view
Room facilities
  • Bath and toilet available
  • Internet available in room
Futon x 1
36m²
25 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • BreakfastBreakfast
    • DinnerDinner
    $267.63
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Plan details

    [Popular No. 1 hot spring bathing ticket included] Hot spring tour plan [Breakfast] [Dinner]

    $267.63
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Meals
    • BreakfastBreakfast
    • DinnerDinner
    Dining locations
    • Dinner (Japanese restaurant)
    • Breakfast (Japanese restaurant)
Room details

[Non-smoking Japanese-style room] River side standard Japanese-style room 10 tatami mats (36 square meters) [Standard] [Japanese room] [Non-smoking] [Mountain view] [River view]

Futon x 1
36m²
25 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.5
Excellent
294 reviews from verified guests
Location4.3
Facilities & Amenities4.3
Service & Staff4.5
Comfort & Cleanliness4.5
Bath4.6
Meal4.5
Sort by
Most recent
Review score
All ratings
  1. はかたホークス
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 5/30/2023

    家族でお邪魔しました。 スタッフの皆さまに笑顔で迎えられ、 5月の快適な気候のもと露天風呂に入りました。 湯船も洗い場も清潔に保たれており、 気持ちよかったです。 料理は目の前で調理してくれるビュッフェスタイルで ステーキや天ぷらをお腹いっぱい頂きました。 また別の季節に訪れたいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. あざみ野のイトーさん
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 5/27/2023

    2023GWを利用した 初めての九州ツーリングの最後の宿として宿泊しました。 予算の倍の料金でしたが、正直に言うとGWのため他に選択肢があまりなく、楽天ポイントを大量投入してなんとか宿泊できました。 部屋は洗練された和モダン風にレノべされていて、上質感に加え、広々、快適、落ち着くと、いいことしかありませんでした。冷蔵庫の中の白赤ワインのハーフボトルも宿泊代に含まれていて、部屋は当たりでした。 サービスもみなさんニコニコしていてサービス精神旺盛で大変良かった。 夕食、朝食ともビュッフェながら、海外高級ホテルチェーンのビュッフェを思わせ、日本の大衆温泉のバイキングとは別もの。 内容のレベルも高く、温泉旅館の料理長が腕をふるう懐石もいいが、こう言う上等なビュッフェもたまにはいいなと感じました。 最後にバイカーに忠告! 当日はあいにくの雨で、特に夜激しく降る予報だったため、正面玄関前のながくて広いひさしの隅っこにバイクを停めさせて欲しいと懇願したものの、許されず、雨ざらしに。 説明としては「うちはバイクでのお越しはお断りしてしています」とのこと。 今回はカード事前決済で来ちゃったんで、仕方なく泊めてくれたと言うことだったのでしょうか。 バイカーの聖地阿蘇の近くのいい宿ですが、残念ながらバイクツーリングでは利用できないようですので、バイカーさん達、ご注意を!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
  3. はかたホークス
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    5
    Posted: 5/19/2023

    ・食事 夜ご飯のバイキングは種類豊富で どれもとても美味しくて、 特にシェフがその場で焼いてくれる お肉ができたて熱々ジューシーで ガーリックソースと相性がよく、 やわらかくて美味しかったです。 できたてお団子の小豆も甘過ぎず 食べやすくて、できたてのだし巻き卵がとっても美味しくて 2回おかわりしました。 翌朝の朝食はフレンチトーストも メープルシロップとシナモンを たくさんかけて美味しく頂くことができました。 ・温泉 旅館に着いてすぐに吉祥の湯に入りました。湯加減もちょうど良く数種類の温泉があり その日の疲れが癒やされました。 まだ明るかったので周囲の緑の景色 を眺めながらの温泉は至福のひとときでした ・お部屋 友人2人で綺麗に整頓されており のんびりくつろぐことができました。 ・総合 従業員の方々の接客がとても丁寧で 最高のおもてなしをしてくださって とても感動しました。 お食事も温泉も人のあたたかさも すべてがよかったので最高な旅になりました。 身も心も胃袋も幸せで満たされる 旅館です。 ありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. キングコング1194
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 5/14/2023

    食事は大正解でした。バイキングと記載されていましたが、肉も天ぷらも出来立てを食べれました。また、和牛鉄板焼きは大変美味しかったです。風呂も部屋も全く問題ありません。 但し熊本館からは大分館の風呂が遠いので結構歩きます。 一つだけ注文ですが、トイレの中に手洗いがないのが不便でした。 また利用します。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 5/9/2023

    外見はレトロな感じですが、部屋はとても綺麗で感動しました。従業員は接客がとても良く、チェックインからバイキング、売店、チェックアウトまで気持ちよく宿泊出来ました。GWに宿泊したので部屋からも鯉のぼりが見れるのを期待していましたが、大分側だったので、部屋からは鯉のぼりが見れなくて残念でしたが、また泊まりたいと思ったホテルでした。

    Location3
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  6. 1 - 5 of 294 reviews

Highlights

Recommendations and features

Posted: 6/30/2022

Property information

Ryokan
Address
4223 Shimojo, Oguni-machi, Aso-gun, Kumamoto, 869-2503, Japan
Check-in time
3:00 p.m. - 7:30 p.m.
Check-out time
10:00 a.m.
Total number of rooms
143
Phone number
+81 967 48 0141
Fax number
+81 967 48 0510

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses