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Echigo Yuzawa Onsen Yuzawa Grand Hotel (Niigata)

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Silver Award 2021

Winner of the Rakuten Travel Award for four consecutive years / No.1 in sales among the inns of Yuzawa / Dine on our buffet prepared fresh from the kitchen

4.5
Excellent
288 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Cafe
2 min walk from Echigo-Yuzawa Station
5 min drive from Gala Yuzawa Station
9 min drive from Iwappara-Skiing Ground Station
15 min drive from Echigo-Nakazato Station
3 hr 48 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.5
Excellent
288 reviews from verified guests
Location4.7
Facilities & Amenities4.2
Service & Staff4.5
Comfort & Cleanliness4.3
Bath4.5
Meal4.5
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 3/29/2023
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  2. ゆふ7034
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 3/28/2023

    食事美味しかったです。色々ホテル泊まりましたがおにぎりを目の前で握ってくれるのは良かったです。理想は新潟名物笹団子、へぎそばがバイキングにあるとより良いです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    2
    Posted: 3/27/2023

    食事がイマイチで残念 お酒担当の方の対応が良く、気持ちよかった

    Location2
    Facilities & Amenities1
    Service & Staff1
    Comfort & Cleanliness3
    Bath2
    Meal2
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 3/25/2023

    バイキングを楽しみにしていたので満足できた。

    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal5
  5. ゴンちゃん8398
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 3/24/2023

    お風呂、部屋、布団、従業員の方の対応は満足ですが、夕食も朝食も残念な感じです。まず、夕食のお寿司の貝がジャリジャリしていた。ライブキッチンなのに、ステーキが冷めている。茹でガニの身がやせている。と残念ポイントが多かった。朝食も飛びつくものがなく、夫は玉子焼き、オムレツ、目玉焼き、温泉卵、玉子かけご飯と玉子ばかり食べていました。卵は黄身が濃くおいしかったのですが・・・もう少し工夫が必要かと思いました。サービスの甘酒は大変おいしくいただきました。ごちそうさまでした。また、ロープーウェイの割引引換券の存在を教えてくださり感謝しています。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal1
  6. 1 - 5 of 288 reviews

Property information

Ryokan
Address
2494 Yuzawa, Yuzawa-machi, Minamiuonuma-gun, Niigata, 949-6101, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
10:00 a.m.
Total number of rooms
87
Phone number
+81 25 785 5050
Fax number
+81 25 784 4520

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces re