navigate to top page
English (United States)
USA
USD

Echigo Yuzawa Onsen Sakuratei

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Winner of the Rakuten Travel Award three years in a row / Highly rated for our renovated rooms and meals / Excellent access within five minutes on foot of Echigo-Yuzawa Station!

4
Very Good
28 reviews from verified guests
Property facilities
  • Vending machine
  • Meeting room
  • Parking lot
  • Banquet hall
  • Open-air bath (hot spring)
  • Equipment-drying room
5 min walk from Echigo-Yuzawa Station
6 min drive from Gala Yuzawa Station
8 min drive from Iwappara-Skiing Ground Station
13 min drive from Echigo-Nakazato Station
3 hr 49 min drive from Shinshu Matsumoto Airport
Your search returned no results.

Ratings and reviews

4
Very Good
28 reviews from verified guests
Location4.1
Facilities & Amenities3.9
Service & Staff3.8
Comfort & Cleanliness4
Bath4.1
Meal3.7
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 9/12/2022

    最高だった。 良い思い出になった。 温泉も良かった。 朝食も美味しかった。 部屋付の風呂の電気が暗かったのだけが残念だが、電球替えれば済むはなしなので、次には良くなっていると思う。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness2
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 9/8/2022

    諸々良かったです。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 8/14/2022

    食事も美味しく子供達も大満足な旅行ができました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Couple
    3
    Posted: 8/5/2022

    2人で1万円で泊まることを考えたら、良いと思います。 ホテルのフロントは綺麗で良かったです。 高級感を感じます。 お風呂も広く良かったです。 本館に泊まったので比較できませんが、新館のほうが部屋は綺麗で新しいのだと思います。 フロントやお風呂のクオリティに比べると本館の部屋は少し見劣りします。が、値段を考えたら割安で泊まれてラッキーだったと思います。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
  5. Anonymous
    4
    Posted: 7/21/2022
    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal1
  6. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    2
    Posted: 5/12/2022

    若手の男性従業員お方のそれとないにじみ出る態度が不愉快でした。ほかの方は良かっただけに。

    Location4
    Facilities & Amenities4
    Service & Staff2
    Comfort & Cleanliness4
    Bath3
    Meal2
  7. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 5/6/2022

    SuperDealの30%ポイントバックが魅力で予約しましたが、それに伴って価格も通常より上がって事に後で気がつきました。 通常に予約してもそれほど価格は変わらないのですね。。 滞在時は特に問題なく過ごせました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal4
  8. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 5/6/2022

    前日になり相談する事があったのでお電話しましたが快く対応して頂き、お陰で楽しい旅の思い出ができました。ありがとうございました。

    Location4
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  9. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Business
    2
    Posted: 4/24/2022

    評価が高いので仕事終わりに期待していきました。 夕食は他の方のコメント通り、趣向凝らした料理が何品か出てきます。温泉も源泉掛け流しがあり、入浴者が少なければ、ゆっくりできました。 夕食時にお冷やが出てこないため、宿泊者がお冷やを取りに行くと、「お声かけしてくれたらお届けします」と従業員の方は言っていましたが、そのあと、他の宿泊者の方もお冷やを取りに行っていました。同じように、お声かけしてくれたら…、と言っていました。お冷や出した方が良いと思います。従業員が忙しく動いているので声を掛けにくいから、宿泊者は自分で取りに行っているのです。 朝食も終わりに近づいている頃に「ご飯とお味噌のおかわりはいかがですか?」と聞かれても食後のコーヒーを飲んでいるので、困ります。言うならもっと早めに…。たぶん、従業員は宿泊者を見ていないし、何をして欲しいか予測ができていません。 部屋のパウチされた用紙に翌朝10時前後は清算が混雑するめ、前日の21時から22時の間に精算できることが書いてありました。前日に精算できるのかと思い、21時30分に受付に行ったら、「レジを締めた」と言われて精算できず…。「21時までです」と言われたので、部屋にあったパウチされた用紙を見せると、エッとした表情をされて「カードなら…支払えます…。」 従業員にサービスの周知徹底をしてください。

    Location4
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness4
    Bath3
    Meal2
  10. Anonymous
    4
    Posted: 4/3/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  11. 1 - 10 of 28 reviews

Highlights

Recommendations and features

Posted: 6/9/2022

Property information

Ryokan
Address
1926-4 Yuzawa, Yuzawa-machi, Minamiuonuma-gun, Niigata, 949-6101, Japan
Check-in time
3:00 p.m. - 10:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
23
Phone number
+81 25 775 7830
Fax number
+81 25 775 7831

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2020
Rakuten Travel Bronze Award 2019

Features and facilities

On-site facilities

  • Vending machine
  • Meeting room
  • Parking lot
  • Banquet hall
  • Open-air bath (hot spring)
  • Equipment-drying room
  • Grand bath
  • Grand bath (hot spring)

Services offered

  • Meal considerations (allergies)
  • Home delivery
  • Room service
  • Rental snowboards
  • Rental skis
  • Pick-up and drop-off

Property type

  • Ryokan

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

● Customers with dinner ● Last admission to the dinner venue is until 19:00. Please note that meals cannot be served after 19:00.

● Customers with breakfast ● Breakfast starts from 7:30.

As a measure to prevent infection with the new coronavirus, we may change or specify the time to avoid congestion at dinner and breakfast.

● Bath tax ● 150 yen will be charged separately per person.

● Children over 3 years old ● 50% of adults will be charged the facility usage fee even if they sleep together (without meals and bedding).

In order to prevent infection with the new coronavirus, we may specify or change the time for both dinner and breakfast.

Recommended spots

8,717ft from Snow Country Museum