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Setre Marina Biwako

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Japanese-Style Hotel Award 2021

Enjoy the luxury of letting time trickle by slowly next to this ancient lake / Featured in many publications / Drinks included in the plans

4.7
Exceptional
59 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • RestaurantRestaurant
  • Lounge
  • Bar
  • Wedding hall
  • Meeting room
8 min drive from Katata Station
8 min drive from Ono Station
14 min drive from Wani Station
18 min drive from Ogoto-Onsen Station
1 hr 31 min drive from Osaka International Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.7
Exceptional
59 reviews from verified guests
Location4.5
Facilities & Amenities4.5
Service & Staff4.8
Comfort & Cleanliness4.7
Bath3.7
Meal4.7
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Most recent
Review score
All ratings
  1. haru00520406
    |
    JapanJapan
    |Age: 20s
    |
    Friends
    5
    Posted: 6/8/2023

    うわさ通り、サービスがすごいホテルでした。シーズンやコンセプトに沿ってウェルカムプレゼントがあり、景色の良いルーフトップテラスでは無料でオシャレなスパークリングワインを頂きました。シェフ特製のおつまみ、スイーツビッフェも美味しく、チェックインすぐからアウトまで充実した時間を過ごせます。 木の温もりが自然の良さを醸し出し、びわ湖を眺めながら優雅な休日を過ごせました。おすすめのできるホテルです。この度は、ありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    4
    Posted: 6/7/2023

    お料理が美味しかったです。料理に合うお酒もバッチリでした。 ハンモックに揺られながら黄昏れてました。 お風呂はやはりトイレとは別れている方が良いと思います。 歯ブラシも普通に提供してほしいと思います。

    Location4
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness4
    Bath2
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 5/30/2023

    施設やサービス共に大満足です。 消しゴムサイズの忘れ物をしてしまったのですが、連絡すると見つけていただき、取りに行くと丁寧に小袋に入れていただいたので、心遣いに感動しました。 また来たいと思いました。 唯一、テーブルから見えないので、テレビがもうちょっと大きければと思いました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 5/28/2023

    彼女の誕生日に利用させて頂きました。誕生日ケーキも食事中に部屋に準備していただき大満足です。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    5
    Posted: 5/19/2023

    先日、2歳の子供を連れて家族3人で宿泊させて頂きました。チェックインでは、花1輪のプレゼントやシャンパンサービスなどがあり、ホテル内はオールインクルーシブでとても充実していました。テラスにあるハンモックは子供がとても気に入っており大満足でした。 お部屋から眺められる琵琶湖の景色はどの時間帯でも綺麗で素敵でした! お風呂はユニットバスタイプです。浴槽は広いのですが滑りやすいため、子供は滑って角に頭をぶつけてしまいました。子供連れは少し大変でした。 総合的にとてもいいホテルでしたので、また機会があれば宿泊させて頂きたいです(^^)

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath2
    Meal5
  6. 1 - 5 of 59 reviews

Property information

Resort hotel
Address
1380-1 Mizuhocho, Moriyama-shi, Shiga, 524-0102, Japan
Check-in time
3:00 p.m. - 10:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
14
Phone number
+81 77 585 1125
Fax number
+81 77 585 1195

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • Breakfast is available for room service.

Awards

Rakuten Travel Japanese-Style Hotel Award 2021
Rakuten Travel Bronze Award 2020
Rakuten Travel Japanese-Style Hotel Award 2020 TOP47

Features and facilities

On-site facilities

  • Parking lotParking lot
  • RestaurantRestaurant
  • Lounge
  • Bar
  • Wedding hall
  • Meeting room
  • Cafe
  • BBQ
  • Banquet hall
  • Jet bath
  • Multipurpose room

Services offered

  • Room serviceRoom service
  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

Please be sure to contact us if you will be checking in after the scheduled time.

The final check-out time is 11:00, but you can use the facilities (lounge and library) until 12:00.

*In consideration of the environment, we will abolish the installation of disposable plastic amenities in guest rooms. Please bring items that you are used to using.

Recommended spots

10,095ft from Sagawa Art Museum

13,862ft from Biwako Ohashi Bridge

25,272ft from Kozokunosato Museum

52,011ft from Mizunomori Water Botanical Garden

52,559ft from Lake Biwa Museum

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