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Itoen Hotel New Sakura

Ryokan

About seven minutes on foot from the station! A hot spring inn recommended for its beautifying hot spring with hot water blended from two spring sources.

Appearance image
3.7
Good
227 reviews from verified guests
Property facilities
  • Vending machine
  • Meeting room
  • Parking lot
  • Swimming pool
  • Banquet hall
  • Shop
8 min walk from Kinugawa-Onsen Station
5 min drive from Kinugawa-koen Station
7 min drive from Tobu World Square Station
8 min drive from Kosagoe Station
2 hr 28 min drive from Fukushima Airport
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Ratings and reviews

3.7
Good
227 reviews from verified guests
Location4
Facilities & Amenities3.4
Service & Staff3.7
Comfort & Cleanliness3.5
Bath3.7
Meal3.5
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Most recent
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All ratings
  1. 千葉のサンバル
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    3
    Posted: 8/3/2022

    ホテルの規模に対して駐車場が少ない。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal3
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 8/1/2022

    毎回チェックインで待たされる

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal3
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 8/1/2022

    近くにコンビニがある

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal3
  4. kashi-pong
    |
    JapanJapan
    |Age: 40s
    |
    Couple
    5
    Posted: 8/1/2022

    コロナ前は安かろう悪かろうでしたが、料理が改善されており、大変満足しました。 飲食時間が以前に戻れば尚嬉しいです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. ながT927
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    5
    Posted: 7/31/2022

    部屋も綺麗でゆっくりさせていただきました。バイキングも想像以上によかったです。バイキングもなくなった料理はすぐ補充されていました。文句を書かれる方がいらっしゃいますが、タイミングで、料理がないわけではないです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
  6. Anonymous
    4
    Posted: 7/30/2022
    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness2
    Bath3
    Meal4
  7. Anonymous
    4
    Posted: 7/26/2022
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  8. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    4
    Posted: 7/24/2022

    県民、ワクチン割で激安なのに、更に地域振興券も貰えて、こんなに安くていいの?と驚き、コスパ的には最高でした。 朝のみ食事付きで、バイキング利用しましたが、内容はあまり、、、でもこの値段なら仕方ないかと思いました。 夜は周辺にお店があるはずが日・祝だと殆ど開いてなくて、真っ暗です。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal3
  9. さかちゃん1745
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    2
    Posted: 7/24/2022

    長く使ってない部屋か? カビ臭く 髪の毛が散らかってる リピートで予約してる のに、掃除のチェック してない 伊東園いろいろ 使っているが ちょっとおかしい

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness1
    Bath3
    Meal3
    Reply from the property

    この度は伊東園ホテルニューさくらをご利用いただき誠にありがとうございます。 お部屋の清掃が至らず、お客様にご不快な思いをさせてしまい大変申し訳ございませんでした。 清掃担当にも共有し、清掃方法の見直し徹底に努めて参ります。 お客様のお声を真摯に受け止め、改善努力して参りますので、また当館のご利用をご検討いただけますと幸いです。 繰り返しになりますが、この度は大変申し訳ございませんでした。 ニューさくら フロント

    Posted: 8/1/2022
  10. エイジくん
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 7/23/2022

    朝夕2食と長めの滞在時間。1泊湯治には最適。 雨に打たれて屋外移動ありの南館、部屋はボロでも、コスパは錦。南館なら斜向かいにローソンもGOOD。 貸し切り風呂もカラオケ、卓球、ビリヤードも。 全国のITOENホテルズの中でも、最高コスパと言えます。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
    Reply from the property

    この度は伊東園ホテルニューさくらをご利用いただき誠にありがとうございます。 当館のコスパを評価いただき誠にありがとうございます。 今後とも、お客様により満足いただけますよう、従業員一同精進して参りますので、今後ともニューさくらをよろしくお願い致します。 お客様のまたのご来館心よりお待ちしております。 ニューさくら フロント

    Posted: 8/1/2022
  11. 1 - 10 of 227 reviews

Property information

Ryokan
Address
1060 Kinugawa Onsen Ohara, Nikko-shi, Tochigi, 321-2522, Japan
Check-in time
3:00 p.m. - 11:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
192
Phone number
+81 570 004 780
Fax number
+81 288 77 3546

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Other information

  • Please bring your own mask. If you do not have one, we sell it for 50 yen (tax included).

Features and facilities

On-site facilities

  • Vending machine
  • Meeting room
  • Parking lot
  • Swimming pool
  • Banquet hall
  • Shop
  • Open-air bath (hot spring)
  • Karaoke room
  • Table tennis
  • Grand bath
  • Game center
  • Grand bath (hot spring)
  • Multipurpose room

Services offered

  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

Please be sure to contact us if check-in is past the scheduled time.

Bath tax is required separately. (150 yen per person)

Infants are preschoolers over 3 years old and children under 3 years old (2 years old and under) are free of charge without bedding meals.

Recommended spots

12,388ft from Kinu Tateiwa Otsuribashi Bridge

24,121ft from Tobu World Square

45,853ft from Edo Wonderland